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Dusit Princess Chiang Mai

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Dusit Princess Chiang Mai
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1,228 Reviews from our TripAdvisor Community

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Showing 922: English reviews
Sibu, Malaysia
Reviewed 2 days ago NEWvia mobile

We stayed 4 nights in this 4-star hotel in an executive plus room. We stayed at 8th floor. It is unbearable noisy with music at night every night until midnight, from the street down there. So we could not sleep until after midnight every night. The bathroom is extremely small, two persons could hardly be in there together simultaneously. The...

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Helpful?
Thank lawyerSibu_Malaysia
RTatcha, General Manager at Dusit Princess Chiang Mai, responded to this review

Dear lawyerSibu_Malaysia, Thank you for the time you’ve taken to share the review of our hotel. Your valuable comment about the noise disturbance and bathroom is highly appreciated, please rest assured that it will be brought into our consideration during our upcoming renovation project. Also the check-in staff friendliness, we will focus more one their training to improve their efficiency....

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Location of this hotel is perfect, right in the centre of the night bazaar. The staff are very friendly and very polite and helpful. The rooms are a bit dated and need a renovation so they bring the hotel down to a 3 star but the staff and location bring it back up to a four in my opinion. The...

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Helpful?
Thank Carl R
RTatcha, General Manager at Dusit Princess Chiang Mai, responded to this review

Dear Carl R, Thank you for the time you’ve taken to share the positive review of our hotel. I am delighted to learn that your leisure stay with us was a memorable one. Your comment about the outdated room design is well noted. We actually have a plan to do the major renovation, which will be carried out very soon...

San Francisco, California
Reviewed 5 days ago NEW

The Dusit Princess has a good location and lovely lobby. That's where the good parts end. The rooms are very old, poorly appointed and lit with dingy, dull flourescent light. The mainenance in this property is awful. I've haven't had such poor wifi and TV services in over 15 years of traveling. Someone is clearly trying to save operating cost...

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Helpful?
Thank Mark L
RTatcha, General Manager at Dusit Princess Chiang Mai, responded to this review

Dear Mark L, Thank you for the time you’ve taken to share the review of our hotel. I am delighted to receive many sincere comments, It is through continuous feedback from guests such as yourself that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Thank you very much...

China
Reviewed 5 days ago NEWvia mobile

Amazing on the night market location, rooms are nice, pool is okay but closes way early along with the work out center. Not conducive to doing a day tour and hitting the pool or workout center after because often they will be closed!! We had to change rooms because our first room was so musty smelling. The second was much...

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Helpful?
Thank Seth H
RTatcha, General Manager at Dusit Princess Chiang Mai, responded to this review

Dear TourDeSegan, Thank you for the time you’ve taken to share the review of our hotel. It is through continuous feedback from guests such as yourself that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Thank you very much for your comments regarding the smell. Please be informed...

Wolverhampton, United Kingdom
Reviewed 6 days ago NEW

We have stayed at the Dust Princess for five years and have found it to be satisfactory in every way. Rooms are very comfortable. Staff are very friendly and the hotel is in the centre of the night market and easy accessible to most places. The pool is always very clean and pool service is very good. We would recommend...

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Helpful?
Thank Margaret T
RTatcha, General Manager at Dusit Princess Chiang Mai, responded to this review

Dear Margaret T, Thank you for the time you’ve taken to share the positive review of our hotel. I am delighted to learn that your leisure stay with us was a memorable one. Please rest assured that this compliment will be shared with my team who will definitely be glad to know their services were well received and appreciated. I...

Reviewed 1 week ago NEWvia mobile

We walkin to stay ,reception said no more available room. Then we sat there and book thru website. But she said there is no room as we booked and already paid.. bla..bla..bla... finally we got room that queen size bed.. (we book king size bed).. เดิน เข้าไปบอกไม่มีห้อง ต้องจองผ่าน app . จองผ่านเวปเสร็จ จ่ายเงินเสร็จ ำม่ได้ห้องแบบยตามเวป น่าเกลียดมาก . พนง.ผญ.ที่เช็คอิน ไม่ได้เรื่อง !!! แก้ตัวสาระพัด แล้วบอกว่าเวปทุกๆเวปไม่รู้เรื่อง...

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Helpful?
Thank DrBooska H
RTatcha, General Manager at Dusit Princess Chiang Mai, responded to this review

Dear DrBooska H, Thank you for the time you’ve taken to share the review of our hotel. We appreciate your comment regarding your recent stay experience. Upon your arrival, this was clear that you prefer having a king size bed room type; which was not available on that day except 1 room, which is located on the smoking floor and...

blackpool
Reviewed 1 week ago via mobile

Really nice room - lovely staff - fab pool - restaurant and cafe ..location brilliant ..we are really happy with everything..we did have reservations about this hotel regarding some reviews but we really had nothing to worry about ..Do not hesitate to book this hotel you wont be disapointed ..

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Helpful?
1Thank reneej9
RTatcha, General Manager at Dusit Princess Chiang Mai, responded to this review

Dear reneej9, Thank you for the time you’ve taken to share the positive review of our hotel. I am delighted to learn that your leisure stay with us was a memorable one. I am grateful for your wonderful feedback about our people and service. Please rest assured that this compliment will be shared with my team who will definitely be...

Dublin, Ireland
Reviewed 2 weeks ago via mobile

My description pretty much sums this place up. I would have given this place the 4th star but the rooms are a huge downfall Pros: 1: The pool is nice (warm but not heated). 2: Gym is basic but should meet the needs of someone who actually goes to the gym and not just a person who likes to pretend...

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Helpful?
1Thank Mikey_Healy
RTatcha, General Manager at Dusit Princess Chiang Mai, responded to this review

Dear Mikey_Healy, Thank you for the time you’ve taken to share the review of our hotel. I am delighted to receive many sincere comments, It is through continuous feedback from guests such as yourself that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Please rest assured that the...

Halifax, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel was in the best place for everything! It is on the Main Street where the 'Night Bizzare' is - hundreds of markets at night which meant the whole place was buzzing with people. A short walk or taxi to the Old Town was good as we got to see a few different things including temples. There are lots...

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Helpful?
Thank AliceB1993
RTatcha, General Manager at Dusit Princess Chiang Mai, responded to this review

Dear AliceB1993, Thank you for the time you’ve taken to share the positive review of our hotel. I am delighted to learn that your leisure stay with us was a memorable one. Please rest assured that this compliment will be shared with my team who will definitely be glad to know their services were well received and appreciated. I do...

Reviewed 2 weeks ago

I arrived at the Princess a bit early around 1:00pm the receptionist said I can give you a room now but if i am willing to wait about 1-1/2 hours I will get you a really nice room with a good view. After the wait I came back and went to my room on the 3rd floor, when I opened...

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Helpful?
Thank Imahappyman
RTatcha, General Manager at Dusit Princess Chiang Mai, responded to this review

Dear Imahappyman, Thank you for the time you’ve taken to share the review of our hotel. Please accept our apology regarding the inconvenience caused. Please rest assured that all the points will be brought into our attention for further improvement. I do hope that Dusit Princess Chiang Mai will have the opportunity to welcome you back in the not too...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel and restaurant business. We are a member of Dusit International and going to change our hotel name to Dusit Princess Chiangmai Thank you ... more   less 

Additional Information about Dusit Princess Chiang Mai

Address: 112 Chang Klan Road, Chiang Mai 50100, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: £45 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Dusit Princess Chiang Mai 3.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Royal Princess Chiang Mai Hotel Chiang Mai
Royal Princess Hotel Chiang Mai
Chiang Mai Royal Princess
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Questions & Answers

Here's what travellers have asked, with answers from Dusit Princess Chiang Mai staff and other travellers.
18 questions
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Questions? Get answers from Dusit Princess Chiang Mai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter room. Good outlook”
 of 5 bubbles 482margarett, 13 Feb 2017 | Read review
“Higher floor and hold the receptionist to what they promise since I got the run around”
 of 5 bubbles Imahappyman, 31 Jan 2017 | Read review
“Try to pick a room not facing the night market”
 of 5 bubbles mcN6350US, 27 Jan 2017 | Read review
“In spite of the poor outlook, rooms at the back will be quieter.”
 of 5 bubbles jarathome, 13 Jan 2017 | Read review
“Booked a room on high floor level.”
 of 5 bubbles mallikab2014, 8 Jan 2017 | Read review
5 of 5