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Holiday Inn Chiang Mai

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Holiday Inn Chiang Mai
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1,456 Reviews from our TripAdvisor Community

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Showing 897: English reviews
Phuket, Thailand
Reviewed yesterday NEWvia mobile

My boyfriend and I stayed here for 2 nights and we had a fantastic time. We went out and did a lot of exploring during the day so it was wonderful to come back to a clean and beautiful hotel to relax in. The TV had 4 movies stations in English which was a plus. They have a large gym,...

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Helpful?
Thank AussieExpat92
Houston, Texas
Reviewed 3 days ago NEWvia mobile

I enjoyed my stay. Like many reviews note that it is dated. I think it matches the location. The staff was great. They were always willing to serve. The only weak spots for me, the hot water was not consistent during showers and the elevators took their time. The location is not near the old city but tuk tuks were...

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Helpful?
Thank seivwrig
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear seivwrig, Thank you for taking the time to write us a review of your recent stay. I was disappointed to hear that your recent experience at the hotel did not meet your expectations and I would like to offer my most sincere apologies for any inconvenience caused. We have noted on the areas that require improvements and will share...

San Diego, California
Reviewed 5 days ago NEW

I really enjoyed this location especially as it was not right in the middle of town. What some describe as a negative was actually a plus for me. Tuk tuks and songthaews were abundant around the property, although I caution using uber FROM the property as for some reason the gps is messed up and they kept trying to pick...

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1Thank Krista B
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Krista B, Thank you for staying with us and taking time to write this review. I am glad to hear that you had a great stay with us and enjoyed our great location. I am pleased to know that our services at the concierge and lobby lounge met your expectations and I would also like to thank you for...

Philadelphia, Pennsylvania
Reviewed 1 week ago

This hotel was in a good location with Tuk Tuks lined up right outside to take you into Old City for about 100-200 Baht. That was the most convenient part of the hotel. The food was not very good - although it was easy to have breakfast included and not have to worry about finding breakfast in town. The beds...

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Helpful?
Thank cat1232015
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear cat1232015, Thank you for taking the time to share your experience at Holiday Inn Chiangmai. We are glad to hear that you had a good overall stay experience with us recently and especially liked our location. We appreciate your feedback on our food and bed sheets, which is important for future improvements. We look forward to your next visit!...

Hong Kong, China
Reviewed 1 week ago

We recently spent 2 nights here and were very impressed with the facility. As IHG Platinum members, we received fresh guava juice on arrival, an upgraded room on the 24th floor with beautiful mountain and river views and a nice welcome plate of fruit and cookies. We asked for late departure and did not have to check out until 4...

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1Thank mpcliff
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear mpcliff, Thank you for choosing to stay at Holiday Inn Chiangmai and also for your continuous loyalty as our IHG Rewards Club Member. It is wonderful to know that you had a comfortable and great stay with us and you were able to enjoy Platinum Elite member benefits. As an IHG rewards club member, you are so very important...

Bainbridge Island WA
Reviewed 1 week ago

Fairly modern and clean. Friendly check in with IHG desk. Very good buffet breakfast with lots of options. It's about a 200 TBH tuk tuk ride into the center of town where the sights are. No good restaurants nearby. Good view of the river and the city if you're high up enough.

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Thank Kat&John
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Kat&John, Thank you for choosing to stay with us at Holiday Inn Chiangmai and for taking the time to post a review. We are happy to know that you enjoyed your stay with us, especially the breakfast and the river view room! We also appreciate your kind words regarding the team and the great service that you received at...

Lampang
Reviewed 1 week ago

If location is not a top priority but a nice room in the 4 star category at a good rate then this hotel appears to be second to none in Chiang Mai. Nice large clean rooms in pretty good condition at super rates. I have stayed in well over 20 different hotels in Chiang Mai in all categories up to...

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1Thank Fiftycountriesplus
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Fiftycountriesplus, Thank you for staying with us at Holiday Inn Chiangmai and for taking time to share your feedback with us. I am glad that you found our hotel to be great value and our room clean and large. I also appreciate your suggestions on the other areas that we could improve in order to avoid any further guest...

Sydney, Australia
Reviewed 1 week ago via mobile

Truely disappointed with service provided by concierge staff. He was rude , no respect to guest, for the shuttle service to night bazaar I was asked to wait half hour for not booking on time although there were plenty of seats in the tuk tuk that was heading to night bazaar. I will here stay in this hotel again and...

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1Thank Ricky S
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Ricky S, Thank you for choosing to stay with us recently and appreciate you taking time to share your valuable comment with us. Based on your feedback, I would like to sincerely apologize for the inconvenience caused to you during your stay with us and do acknowledge that we failed to meet with your expectations in the services provided...

Reviewed 2 weeks ago via mobile

My family and I checked in the hotel yesterday. When I checked with concierge staff on local attractions, the guy gives impatient to explain the local attractions. Today morning, the restaurant staff was unfriendly upon I requested some additional pork ball on noodle during my breakfast times. I always travelling and stayed IHG group hotel. But, I found Holiday Inn...

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Thank Green A
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Green A, Thank you for your recent stay and taking your valuable time to share your feedback. We are aiming to provide excellent guest services at all times and I was of course most disappointed to see that we were not able to deliver on our promises during your stay. I also would like to express my sincere apologies...

Fort Lauderdale, Florida
Reviewed 2 weeks ago

I have to say that I have never seen a Holiday Inn like this. It is by far one of the best hotels Holiday Inn has and a great choice for any brand. I didn't try the food because it was a bit expensive especially with so many places to eat for cheap and the food there was fantastic. It...

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Thank Drmtraveler
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Drmtraveler, Thank you for taking the time to review Holiday Inn Chiangmai. We are happy to read that you enjoyed our hotel and the surroundings area. We appreciated your kind words about our team and we are delighted to have provided great customer service and make your stay memorable. Thank you for choosing to stay with us, we look...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Chiangmai is ideally located on the banks of the Mae Ping River with easy access to business & shopping districts. It is the only riverside international hotel brand on the Northern bank of Chiangmai with 526 rooms & 25-storeys offering expansive riverside views from both guest & functional rooms. The hotel is only minutes away from the famous temples & the renowned night bazaar. Complimentary Shuttle Services to Night Bazaar, Walking Street, Nimman Road also provided free of charge.Guest Rooms are the largest in Chiangmai & have been designed with every comfort in mind. Every room has beautiful views over the idyllic Mae Ping River & towards Doi Suthep, the sacred mountain or Chiangmai city views. At Holiday Inn®, we guarantee your comfort with a double size for twin bed & pillow menu.Executive Lounge is the latest benefit for guests who stay on the Executive floor with multiple benefits such all day drinks, Happy Hours, free laundry, free Wi-Fi and Express check-in/check-out.China Palace is the most famous Chinese Restaurant in town with superb Dim Sum menu & Shabu Shabu buffet.River Terrace is an all day dining restaurant with daily theme night dinners & an outdoor space.Just a few minutes from the hotel you can explore Chiangmai Night Bazaar, Wiang Kum Kam Historical site, Chiangmai International Airport & shopping malls. Chiang Mai has many places to visit & many activities to do such as Doi Suthep, Chiangmai Zoo & Aquarium, golf or adventurous activities such as jungle flight. ... more   less 

Additional Information about Holiday Inn Chiang Mai

Address: 318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: £40 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
Number of rooms: 526
Reservation Options:
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Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai
Hotel Style:
#32 Luxury Hotel in Chiang Mai
#39 Family Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chiang Mai staff and other travellers.
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Questions? Get answers from Holiday Inn Chiang Mai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have wonderful views!”
  • Good morning, Chiang Mai!!!
 of 5 bubbles 930kristab, 4 Dec 2016 | Read review
“Don't pay extra to stay in the executive rooms”
 of 5 bubbles cat1232015, 2 Dec 2016 | Read review
“High floors have a great view.”
 of 5 bubbles mpcliff, 29 Nov 2016 | Read review
“try to ask for one with no neighbors nearby”
 of 5 bubbles Springy2, 18 Nov 2016 | Read review
“rooms with mountain or river view would be preferred”
 of 5 bubbles caraleetoo, 17 Nov 2016 | Read review
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