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As I begin to write this review, it is just after 10 PM on Monday, Jan 15, 2018. This so called “5 Star” hotel is allowing a corporate concert event on their grounds at this time. After tolerating the horrible loud music for well over...More
The hotel is located near the city centre, walking distance from the night market and 2 blocks away from the 3d museum.
The rooms are very nice, the club lounge was very nice too, as the food there was spicy the chef made fried rice...More
Hotel is extremely clean and all of the staff are very professional, polite and fast - they do a great job of taking care of one's every need.
I impressed since arrived at the airport with a gentle airport representative and escorted me to airport...More
I would have given 5 stars just for beautiful grounds and pool area, despite the pool being absolutely freezing.
But a couple of things fell short in my opinion.
Firstly I was not bowled over by the breakfast, after extensive travels the last few years,...More
Thank Jan P
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded 1 week ago
Dear Jan P,
Thank you for your review following your recent stay at Shangri-La Hotel, Chiang Mai.
At the outset, we were very concerned to read about the noise disturbance you have faced while enjoying the pool, as well as the perfume smell from the...More
Terrific experience! We were in a different hotel which we found awful, and switched to the Shangri-La.
I have nothing negative to say about the hotel. The staff were incredibly polite and attentive. The concierge was very helpful. Breakfast was terrific. The rooms were clean...More
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded 2 weeks ago
Thank you for letting us know about your wonderful feedback. We are so delighted for being your first choice and for having been able to provide you such excellent service, our urban resort is known for.
Your kind words to the entire team,...More
Response from Kristin D | Reviewed this property |
I'm not sure if you will get breakfast or not, but there are a lot of places to eat right around that hotel. There is also a grocery store right up the street (head out the hotel turn right and it's up a block or two on the... More
I'm not sure if you will get breakfast or not, but there are a lot of places to eat right around that hotel. There is also a grocery store right up the street (head out the hotel turn right and it's up a block or two on the other side of the street) where you can buy breakfast rolls, croissants, fruit etc.