We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 395 hotels in Chiang Mai

Shangri-La Hotel, Chiang Mai

2,105 reviews
Save
Traveller (1091)
Room & Suite (495)
Dining (164)
Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(258 reviews)
“kad cafe”(40 reviews)
“chi spa”(37 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Chiang Mai
Special Offer: 10th Anniversary package
Hotel deals
Contact Info
Name/address in local language
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$313.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chiang Mai hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "abc0befd33d449bb91da463ef9ff06b9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":816502,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32455744],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":313,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"abc0befd33d449bb91da463ef9ff06b9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":322,"lowestMetaPrice":313,"additionalPartner":false,"highestMetaPriceDisplay":322,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":322,"lowestMetaPrice":313,"highestMetaPriceDisplay":322,"hotelName":"Shangri-La Hotel, Chiang Mai","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFiYzBiZWZkMzNkNDQ5YmI5MWRhNDYzZWY5ZmYwNmI5IiwiQUlLIjoiMzdkNDUwYzYzMjM0NDZlZjg4ZDMzOTA4YjZmZTViNzgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$313", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32455744":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,105)Write a Review
Filter reviews
1,676 results
Traveller rating
1,117
407
107
25
20
Traveller type
Time of year
LanguageEnglish
More languages
1,117
407
107
25
20
Show reviews that mention
All reviewshorizon clubkad cafechi spanight marketpremier roompool staffthe executive loungepool areaclub roomconcierge servicemain restaurantbeautiful hotelbuilding workour honeymoontuk tukbuffet breakfaststayed for nights
FilterEnglish
Updating list...
1 - 5 of 1,676 reviews
Reviewed 4 days ago via mobile

As I begin to write this review, it is just after 10 PM on Monday, Jan 15, 2018. This so called “5 Star” hotel is allowing a corporate concert event on their grounds at this time. After tolerating the horrible loud music for well over...More

Thank lisette2018
Reviewed 1 week ago via mobile

The hotel is located near the city centre, walking distance from the night market and 2 blocks away from the 3d museum. The rooms are very nice, the club lounge was very nice too, as the food there was spicy the chef made fried rice...More

Thank Jedme
Reviewed 1 week ago

Hotel is extremely clean and all of the staff are very professional, polite and fast - they do a great job of taking care of one's every need. I impressed since arrived at the airport with a gentle airport representative and escorted me to airport...More

Thank Due33
Reviewed 2 weeks ago via mobile

I would have given 5 stars just for beautiful grounds and pool area, despite the pool being absolutely freezing. But a couple of things fell short in my opinion. Firstly I was not bowled over by the breakfast, after extensive travels the last few years,...More

Thank Jan P
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded 1 week ago

Dear Jan P, Thank you for your review following your recent stay at Shangri-La Hotel, Chiang Mai. At the outset, we were very concerned to read about the noise disturbance you have faced while enjoying the pool, as well as the perfume smell from the...More

Reviewed 2 weeks ago

Terrific experience! We were in a different hotel which we found awful, and switched to the Shangri-La. I have nothing negative to say about the hotel. The staff were incredibly polite and attentive. The concierge was very helpful. Breakfast was terrific. The rooms were clean...More

Thank mpond1
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded 2 weeks ago

Dear mpond1, Thank you for letting us know about your wonderful feedback. We are so delighted for being your first choice and for having been able to provide you such excellent service, our urban resort is known for. Your kind words to the entire team,...More

View more reviews
PreviousNext
123456336
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$144 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Chiang Mai
#8 Family Hotel in Chiang Mai
#11 Spa Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai
#16 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$144 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Chiang Mai
#8 Family Hotel in Chiang Mai
#11 Spa Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai
#16 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1091)
Room & Suite (495)
Dining (164)
Pool & Beach (104)
Hotel & Grounds (806)
Bathroom (43)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
Megastacey
14 January 2018|
AnswerShow all 2 answers
Response from John A | Reviewed this property |
Hotel does very efficient laundry service,can't remember costs but not expensive. Hope this helps and you enjoy your stay, I did and would recommend this hotel very highly
1
Vote
Lia0330
23 August 2017|
AnswerShow all 4 answers
Response from Dashdt | Reviewed this property |
You can probably arrange a better deal but the quoted price in bht is 1800 per couple per breakfast ($54). Coffee in the lounge is 140bht per cup ($4). Then on top of this are the extras in taxes.
0
Votes
Torballino
22 April 2017|
AnswerShow all 4 answers
Response from Kristin D | Reviewed this property |
I'm not sure if you will get breakfast or not, but there are a lot of places to eat right around that hotel. There is also a grocery store right up the street (head out the hotel turn right and it's up a block or two on the... More
0
Votes
Room Tips
"Premier room is large and luxury!"
Read review
"Choose Premier Room garden view"
Read review
"worth staying on the club floor"
Read review
"Our room had a city view, the Horizon Club has pool/garden views - the best of both worlds !"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite