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Shangri-La Hotel, Chiang Mai

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Shangri-La Hotel, Chiang Mai
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1,901 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel, Chiang Mai
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Showing 1,525: English reviews
Chatham, United Kingdom
Reviewed 1 week ago via mobile

We have had the pleasure of staying at this lovely hotel on three previous occasions. The staff are really very good and look after your needs. The location is close to the night market and trips out from here are very good. We will certainly visit again.

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Helpful?
Thank Louis M
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Louis, Thank you for taking the time to write a review of your recent stay at Shangri-La Hotel, Chiang Mai. It is my pleasure to learn that we have all succeeded in providing you an enjoyable stay, thanks to our genuine hospitality from the heart and caring services. Our central location, within walking distance to the night market, local...

Denver, Colorado
Reviewed 1 week ago

The hotel was nice and centrally located, but the room could have used some attention. The carpet was stained and the furniture was also stained. You could not have paid me to sit on the chair that was situated by the desk because the seat cushion was disgusting. There was an area in the carpet that had been cutout and...

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Thank Kristin D
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Kristin D, Thank you for taking the time to write a review of your recent stay at Shangri-La Hotel, Chiang Mai. We are sorry to read about your comments with regards to your room and be assured that they have been addressed accordingly. Nonetheless, I am delighted that you were overall satisfied with our heart-warming hospitality and services, and...

Reviewed 1 week ago via mobile

My husband and I stayed here for 8 days recently and we would highly recommend it. Beautiful rooms, fantastic service and a lovely atmosphere in a great location. Couldn't be happier with our choice to stay here

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Thank Michelle M
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Michelle M, Thank you so much for staying at Shangri-La Hotel, Chiang Mai and for sharing your wonderful feedback. I am glad to read that our beautiful rooms and lovely atmosphere enhanced your experience and that you were impressed by our heart-warming hospitality. Our central location, within walking distance to the night market, local restaurants and the city’s main...

Al Khobar
Reviewed 1 week ago via mobile

This is a very pleasant hotel in the center of Chiangmai. Service is excellent and friendly. The hotel is very comfortable and a good place for a business conference. Well organized and spotlessly clean. Comfortable beds and an excellent restaurant with a wide variety of food. Breakfast is particularly good. Plenty of other cheaper restaurants within easy walking distance.

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Thank NickKhobar
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear NickKhobar, Thank you so much for staying at Shangri-La Hotel, Chiang Mai and for sharing your wonderful feedback. I am glad to learn that you found your room comfortable, clean and spacious, that you liked our food and were impressed by our heart-warming hospitality. Also, our central location, within walking distance to the night market, local restaurants and the...

Edmonton, Alberta
Reviewed 1 week ago

Had a wonderful stay at the Shangri-La. The Chiang Mai location is one of the best. We were celebrating our 25th anniversary and were treated extremely well with a beautiful room, cake, chocolates,, flowers and wine on arrival. Room was large and had a great separate sitting area. Horizon lounge was as always a great experience with nice snacks and...

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Thank Mark H
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Dear Mark H, Thank you very much for sharing your recent feedback with us. I am very pleased to read that you had a wonderful stay in Shangri-La Hotel, Chiang Mai, and even more to learn that we were your resort of choice to celebrate your 25th wedding anniversary. I am glad as well that you found the rooms comfortable...

Reviewed 1 week ago via mobile

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Thank Kaizad G
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Newcastle upon Tyne, England, United Kingdom
Reviewed 2 weeks ago

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Thank Trina154
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Reviewed 2 weeks ago

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Thank Kevin K
Gabriele L, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

Har Adar Israel
Reviewed 2 weeks ago

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Thank mimHarAdarIsrael
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

San Francisco, California
Reviewed 2 weeks ago

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Thank Darron G
FRichter_GM, General Manager at Shangri-La Hotel, Chiang Mai, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. ... more   less 

Additional Information about Shangri-La Hotel, Chiang Mai

Address: 89/8 Chang Klan Road, Chiang Mai 50100, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: £125 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Chiang Mai 5*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Booking.com, Hotels.com, Travelocity, Agoda, Priceline and Jetsetter so you can book your Shangri-La Hotel, Chiang Mai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Chiang Mai
Chiang Mai Shangri La
Hotel Style:
#4 Business Hotel in Chiang Mai
#10 Spa Hotel in Chiang Mai
#11 Family Hotel in Chiang Mai
#12 Luxury Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Chiang Mai staff and other travellers.
27 questions
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Questions? Get answers from Shangri-La Hotel, Chiang Mai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the club floor upgrade”
 of 5 bubbles KmlMf, 19 Mar 2017 | Read review
“Ask for the mountain view”
 of 5 bubbles Palistingirl, 19 Mar 2017 | Read review
“I would definitely upgrade to the horizon floor”
 of 5 bubbles Trina154, 9 Mar 2017 | Read review
“go for the club level”
 of 5 bubbles JenSlw, 22 Feb 2017 | Read review
“Worth booking the Horizon Club Floors....”
 of 5 bubbles robertalansmith, 20 Feb 2017 | Read review
5 of 5