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Holiday Inn Pattaya, an IHG Hotel

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Traveller (2542)
Room & Suite (1226)
Pool & Beach (397)
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About

#33 of 562 hotels in Pattaya
Location
Cleanliness
Service
Value
Travellers' Choice

Holiday Inn Pattaya in Pattaya, Thailand is your destination of choice for an ocean view hotel that is centrally located right along the most popular beach in town.

A city on Thailand's eastern Gulf coast, Pattaya is a destination known for its beaches, entertainment and unique attractions.

With kid-friendly charms including the Ramayana Waterpark and the Underwater World, your little ones will love it here. Meanwhile, other popular attractions such as the Nong Nooch Tropical Botanical Garden, a 500-acre garden of ornamental flowers and plants, will provide fun for the entire family. Additionally, Pattaya is a favourite destination for golfers as there are over 20 golf courses here, while avid shoppers can opt for retail therapy at Central Festival and Terminal 21 Pattaya.

If you're looking to explore more, a trip to Koh Larn should be on your itinerary.

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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Nightclub / DJ
Kids stay free
Parking
Wifi
Paid wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Poolside bar
Rooftop bar
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun loungers / beach chairs
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Bottled water
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English, Chinese, Thai
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
2123Reviews101Q+A100Room tips

Reviews
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Mike W wrote a review Yesterday
1 contribution
Natty Patty, Yoko, They helped me from check in through Check out. The lounge staff have been amazing and made my stay at the Holiday Inn Pattaya freely like I am home. I believe this is true customer service. Thank you holiday inn team for supporting me and my company needs.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lucky PhatLom wrote a review Jun 2023
Bangkok, Thailand79 contributions26 helpful votes
+1
Hotel's Favourite
Fantastic Hotel nice ans Friendly Staff. 2nd time here staff still friendly. Love the pool you can enjoy there all day long very relaxing. View of the room so fantastic. Breakafast is varity. Smell in the public area is really relax and fresh. Just only the pillow is too soft for me even they have soft and hard pillow i still request 2 more hard pillow.
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Unyamanee Petcharut, Marketing at Holiday Inn Pattaya, an IHG Hotel
Responded 20 Jun 2023
Dear 702luckyp, Thank you for taking the time to share your experience at Holiday Inn PATTAYA with Tripadvisor readers. Please know that your continual support contributed us for it gives insight to many potential travelers of the services and facilities they can expect from us. Please accept our heartfelt thankfulness from the entire team at Holiday Inn Pattaya. Sincerely, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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paul wrote a review Feb 2024
Birmingham, United Kingdom2 contributions
I’ve being staying at this hotel since 2016, in particularly , the executive tower .. the staff and the hotel are one of the best in Thailand .. I ended up living in Pattaya and still went to their 25th floor rooftop bar for its great ambience . Natty and the rest of the team at the executive club lounge have always been fantastic … Nice to see it re-open again after the covid closure .. great hotel
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Unyamanee Petcharut, Owner at Holiday Inn Pattaya, an IHG Hotel
Responded 4 days ago
Dear Freedom53286884238, Thank you for your continued loyalty and for choosing to stay with us since 2016. We truly appreciate your kind words about our team, the Executive Tower, and the overall experience at Holiday Inn Pattaya. It's delightful to hear that you find our Rooftop Terrace's ambiance enjoyable, and we are glad to have Natty and the executive club lounge team recognized for their fantastic service. We are also grateful for your understanding during the challenging times of the COVID closure. We look forward to providing you with many more great experiences, and we appreciate your ongoing support. Warm regards, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tilu2 wrote a review Feb 2024
United Kingdom26 contributions48 helpful votes
We have lost count of the amount of times we've stayed here at holiday inn, but over last 4 years the quality and service has really declined. We usually stay in the executive lounge but the behaviour of a few staff members, namely Natty..... chatting, looking at phones and actually gossiping about clients.... Plus the awful food offered has really put us off ever staying there again. So, we decided on our last trip to Pattaya to try the Hilton and wow we're so glad we did. This is a far superior hotel In every way and as gold members we found the difference in attitudes towards us, professional staff in executive lounge, food and service in lounge, breakfast, rooms and pretty much everything to be so much better in Hilton and are now wondering why we spent so many years putting up with an inferior hotel when we could have been experiencing excellent. This hotel really needs to look after it's loyal customers better or it will lose them.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Don't waste your money
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Unyamanee Petcharut, Owner at Holiday Inn Pattaya, an IHG Hotel
Responded 4 days ago
Dear Tilu2, We appreciate you taking the time to share your thoughts, and we are genuinely sorry to hear about your recent experiences. It is disheartening to learn that the quality and service have not met your expectations during your stays with us over the past four years. We take your feedback seriously and will address the issues you have raised regarding the behavior of our members in the executive lounge. Please know that this is not reflective of our usual standards, and we will investigate this matter thoroughly to ensure appropriate actions are taken. We regret that we fell short of providing the experience you deserve, and we understand your decision to explore other options. We are glad to hear that you found satisfaction at the alternative hotel, and we respect your choice in seeking what suits you best. Warm regards, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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chatthefoodie wrote a review Feb 2024
Bangkok, Thailand597 contributions466 helpful votes
The Holiday Inn brand of IHG has inspired mixed feelings for me over the years. My stays have ranged from downright horrible to excellent. I am happy to say my 1-night stay at Holiday Inn Pattaya was very good, even close to being an excellent experience. The staff were efficient, friendly and helpful. Check in and checkout were prompt. The unorthodox position of the check in desk before the hotel entrance made transactions fast. This was because the hotel building I was staying in was undergoing renovations. The location was great if you want to be near the beach and it was near shopping at Terminal 21, a number of fast food joints and shops, and it is removed from the bad traffic that Pattaya frequently has. The room itself was superb with a great view of the beach and the bay. All amenities were in good condition and easy to use. The bed and pillows were comfortable, giving a good night's sleep. Breakfast was above average, with a good selection of Thai, Western, Chinese, and Indian dishes. The cooking was not the best I had come across but the variety was there and appreciated. Overall, Holiday Inn Pattaya is a really good choice for a stay in this beach resort city, especially if you are the active type who require fast and easy access to attractions.
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Date of stay: February 2024
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Unyamanee Petcharut, Owner at Holiday Inn Pattaya, an IHG Hotel
Responded 2 weeks ago
Dear chatthefoodie, Thank you for sharing your detailed and insightful review of your recent stay at Holiday Inn Pattaya. We are delighted to hear that your experience was very good, bordering on excellent, and appreciate you taking the time to highlight various aspects of your stay. It is wonderful to know that the efficiency, friendliness, and helpfulness of our team, coupled with a prompt check-in and checkout process, contributed positively to your overall impression. We understand that the temporary check-in desk location due to renovations expedited transactions, and we are glad it worked well for you. The location of our hotel near the beach, shopping areas, and away from Pattaya's traffic congestion seems to have added value to your stay, catering to both leisure and convenience. We are pleased that your room with its superb view, comfortable amenities, and a good night's sleep met your expectations. Your feedback on our breakfast offerings is appreciated, and we are glad you found the variety satisfying even if the cooking was not the absolute best. We take note of such comments to continuously enhance our services. We are honored that you consider Holiday Inn Pattaya a really good choice for a stay in this beach city, especially for those who prefer fast and easy access to attractions. Your positive experience encourages us to strive for excellence consistently. Thank you for choosing to stay with us, and we look forward to the pleasure of welcoming you back on your future visits to Pattaya. Best regards, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ervin & Sirin Carroll wrote a review Jan 2024
Bangkok, Thailand19 contributions4 helpful votes
Went again for the wife's birthday and if the hotel set out to lose our custom they have succeeded. From the doorman snapping at us and trying to block my door so I couldn't get out when we drove up, to the room with the broken shower clamp and freight train noisy air conditioner, and the 30-75% price increases on every item on the menus and B360 for a plate of fried rice. To the surly attitudes at check in and check out. And after multiple reminders on my part that we are a MARRIED couple was asked again if we were checking in together. I am glad they have enough custom that they do not need ours as we shall certainly not go back to be insulted like that again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Unyamanee Petcharut, Owner at Holiday Inn Pattaya, an IHG Hotel
Responded 4 weeks ago
Dear 184ervinc, I sincerely apologize for the disappointing experience you encountered during your recent stay with us, especially on such a special occasion as your wife's birthday. Your feedback is invaluable to us, and I want to assure you that your concerns have been shared with the relevant departments for immediate attention and improvement. Regarding your comments on pricing, we understand the importance of transparency, and we continually assess our rates and food and beverage prices to ensure they are in line with the market. I regret any inconvenience caused by the perception of price increases. I am genuinely sorry for the lapses in service you experienced, including the interaction with our team that made you feel uncomfortable. I appreciate your patience and understanding as we address these issues. We value your patronage. Sincerely, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kaveriHelsinki wrote a review Jan 2024
helsinki148 contributions100 helpful votes
The hotel is of a very good standard and is located in a good location, between the beach boulevard and the Terminal 21 shopping center. The hotel has versatile services and a good atmosphere. However, take into account that the hotel's second building has been partially renovated and it may limit access to some services in the future. I warmly recommend the hotel and at least at this point the hotel's Executive tower.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Unyamanee Petcharut, Owner at Holiday Inn Pattaya, an IHG Hotel
Responded 4 weeks ago
Dear kaveriHelsinki, Thank you for taking the time to share your positive experience at Holiday Inn Pattaya. We are thrilled to hear that you found our standards high and appreciated the prime location between the beach boulevard and shopping area. It is great to know that our versatile services and the overall atmosphere met your expectations. We appreciate your kind words about the ongoing renovations in the Bay Tower and the potential impact on certain services. Your understanding and awareness are valued, and we assure you that we are working diligently to minimize any inconvenience during this process. We are also delighted to share that the complete new look will be ready this September 2024. We are particularly grateful for your warm recommendation, and we are glad to hear that you enjoyed your stay in the Executive tower. We look forward to welcoming you back for another exceptional experience in the future. Thank you for choosing our hotel! Sincerely, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PSP Jeff wrote a review Jan 2024
Palm Springs, California232 contributions173 helpful votes
This was my first stay at this hotel having stayed at both the InterContinental and Holiday Inn Express on prior trips. For context, I am Diamond level and this was a points booking. I was initially concerned about booking this property as the bed types are either one king or two twins (not doubles) and on points bookings they only show "standard room" which means no bed type guarantee. I was very happy that we not only got a King room, but were upgraded to a high floor bay view room. On check in, this was the first hotel to ask to see my Annual Lounge Pass Milestone Reward in my app even though she had already acknowledged it. She also took a photo of it. Not that many Holiday Inns have Club Lounges, but after seeing the set up I understand extra controls. On the top floor of the Bay Tower (there are two towers), the Club Lounge is the indoor part of the venue and a regular rooftop bar for pay is the outdoor part of the venue. Odd arrangement, but it seems to work. All of the staff we encountered in the lounge, in the restaurants and at the front desk were super friendly. Right now the Bay Tower is undergoing a full renovation and the lobby was closed with the check in desk outside. It was well set up. We were told the lobby area would be completed in March, but the rooms renovations will continue through November. We were far enough away from construction that we heard nothing in our room. We loved our room and it is apparently getting renovated. I thought it was still looking new enough as is! We will definitely be back to check it all out. Our weekend there was the outdoor restaurants last weekend before it closed for renovation. There were signs it would be operating in a pop up location in the other building. Absolutely no complaints and already have another trip booked.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Unyamanee Petcharut, Owner at Holiday Inn Pattaya, an IHG Hotel
Responded 4 weeks ago
Dear PSPJeff, Thank you for sharing your detailed and positive experience during your stay at our hotel. We are delighted to hear that, as a Diamond Elite guest, your first stay exceeded expectations. It is great that you were pleasantly surprised with the upgrade to a high-floor bay view room and a comfortable King bed. We appreciate your understanding of the unique controls in place, especially regarding access to the Club Lounge. Your patience during our ongoing renovations is truly appreciated. We are working hard to enhance the overall experience, and it is wonderful to know that you found the check-in setup well-organized and that your room was undisturbed by construction noise. We look forward to completing the renovations and welcoming you back to showcase the improvements. Thank you for choosing our hotel, and we can't wait to host you again on your upcoming trip! Safe travels, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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roddy stewart wrote a review Jan 2024
7 contributions4 helpful votes
I spent four days on vacation in this hotel last year and would have no hesitation in recommending it to anyone. The care professionalism and attention of the staff was beyond measure and I already look forward to a return trip. I have to single out Kanjanasiri from the front desk and Bew the Bell man for a special mention for particular help they gave me with certain issues. All in all a wonderful holiday was had due to the staff and they were a credit to themselves and their hotel. Hope to see you all again soon....
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Unyamanee Petcharut, Owner at Holiday Inn Pattaya, an IHG Hotel
Responded 25 Jan 2024
Dear Kingken07, Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you had a wonderful holiday and felt the care, professionalism, and attention from our dedicated team. It is truly heartening to receive your kind words about Khun Kanjanasiri from the front desk and Khun Bew the Bellman for their exceptional assistance. We are delighted to have been a part of making your stay memorable, and we look forward to welcoming you back for another fantastic experience soon. Safe travels, and we can't wait to see you again! Sincerely, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rory K wrote a review Jan 2024
Limassol City, Cyprus143 contributions62 helpful votes
Still a very good property (and one which I have used several times before pre-Covid) but showing its age around the edges. A refurb will be needed soon. Good buffet breakfast. Good pool. Good gym. Terminal 21 Mall is within easy walking distance, which provides plenty of outside F&B options.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The Sea View towers is by far the best option.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Unyamanee Petcharut, Owner at Holiday Inn Pattaya, an IHG Hotel
Responded 16 Jan 2024
Dear Laocowboy2, Thank you for your valuable feedback! We appreciate your continued patronage and are delighted to inform you that our property is currently undergoing a comprehensive renovation to address the aging aspects you have mentioned. We are committed to ensuring our guests have a refreshed and modern experience during their stay. We are pleased to hear you enjoyed our buffet breakfast, pool, and gym facilities. Additionally, our convenient location near shopping facilities has always been a highlight, offering a variety of dining options for our guests. We look forward to unveiling the newly renovated spaces soon (expected completion at the end of August 2024) and welcoming you back to an even more enhanced and comfortable stay. Best regards, Unya Petcharut Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£84 - £138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn pattaya hotel pattaya
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
567
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN PATTAYA, AN IHG HOTEL - Updated 2024 (Thailand)

Frequently Asked Questions about Holiday Inn Pattaya, an IHG Hotel
Which popular attractions are close to Holiday Inn Pattaya, an IHG Hotel?
Nearby attractions include Terminal 21 Pattaya (0.3 miles), Art in Paradise Pattaya (0.3 miles), and Teddy Bear Museum (0.08 miles).
What are some of the property amenities at Holiday Inn Pattaya, an IHG Hotel?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
What food & drink options are available at Holiday Inn Pattaya, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Pattaya, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Pattaya, an IHG Hotel?
Conveniently located restaurants include The Sky Bar Rooftop, Big Fish Pattaya, and Prego Pattaya.
Are there opportunities to exercise at Holiday Inn Pattaya, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Holiday Inn Pattaya, an IHG Hotel have airport transportation?
Yes, Holiday Inn Pattaya, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Pattaya, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Pattaya, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Pattaya, an IHG Hotel?
The staff speaks multiple languages, including English, Chinese, and Thai.
Are there any historical sites close to Holiday Inn Pattaya, an IHG Hotel?
Many travellers enjoy visiting Huay Yai Temple (8.0 miles).