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Centara Grand Phratamnak Pattaya

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Traveller (642)
Room & Suite (435)
Dining (175)
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Overview
  • Excellent59%
  • Very good21%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
“rooftop pool”(32 reviews)
“big aquarium”(4 reviews)
“au bon coin”(4 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (522)
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196
63
38
22
16
Show reviews that mention
All reviewsrooftop poolbig aquariumau bon coinfront office managerbeautiful hotelshuttle bustop floorocean viewthe general managerprivate beachreception staff arethe hotel offersshuttle servicequiet locationcentral festivalnight lifewalking street
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1 - 5 of 335 reviews
Reviewed 1 week ago via mobile

I love the Oceana Restaurant, Staffs there took very good care. I was really impressed with their service. Hotel is beautiful and the rooftop pool is very wonderful, I had spending time with pool and bar half day. Lastly, I'd like to thank you for...More

Thank puttysmilez
Response from Rossarin P, Executive Secretary at Centara Grand Phratamnak PattayaResponded 1 week ago

Dear Puttysmilez, Greetings from Centara Grand Phratamnak Pattaya. Thank you for taking your time to share your experience with us during your stay. We are happy to hear that our team made such impression. This wonderful story will be shared and will motivate us to...More

Reviewed 2 weeks ago via mobile

First we booked at the old building : Deluxe Ocean Vista but when we’re there, in room was smell too bad and dirty. Unbelievable for 5 stars hotel. So I asked at front about that smell, he told me that this hotel was open for...More

Thank Lukyee
Response from Rossarin P, Executive Secretary at Centara Grand Phratamnak PattayaResponded 2 weeks ago

Dear Lukyee, Greetings from Centara Grand Phratamnak Pattaya. Thank you for sharing your feedback during your stay with us. We received your comments with great concerns. On behalf of Centara Grand Phratamnak Pattaya Management, I apologize for disappointing you with services and facilities. We have...More

Reviewed 3 weeks ago

Okay! Stayed there from 19 to 22nd October,2017. The hotel is good.The break fast spread is quite good and service excellent. However they could do with a bit more professional approach at the reception. We booked 4 rooms through the net but they gave us...More

Thank Mukesh A
Response from Rossarin P, Executive Secretary at Centara Grand Phratamnak PattayaResponded 3 weeks ago

Dear Mukesh, Greetings from Centara Grand Phratamnak Pattaya. Thank you for your feedback on your stay. We regret to hear that our service did not meet your expectation. Please accept our apologies for such disappointment. We will continue on training and developing our staff to...More

Reviewed 3 weeks ago via mobile

We stayed here a few years ago. We like the location, as it’s a short scooter ride into Jomtien main beach area & Pattaya itself. This trip, we went specifically for Songkran, & staying here meant we could retreat from the mayhem to the quietness...More

Thank Margaret A
Response from Rossarin P, Executive Secretary at Centara Grand Phratamnak PattayaResponded 3 weeks ago

Dear Margaret, Greetings from Centara Grand Phratamnak Pattaya. It has come to our attention that you have recently reviews our hotel with excellent rating, which we are very happy. Thank you. This comment is shared among the team and will keep us motivated and maintain...More

Reviewed 3 weeks ago via mobile

Yesterday visit here , call staff for three time because too cold air conditioning and can’t adjust by the remote control or from a box . Today is the second night here and things go as worst as possible . My car can’t got a...More

Thank JellyWTh
Response from Rossarin P, Executive Secretary at Centara Grand Phratamnak PattayaResponded 3 weeks ago

Dear JellyWTH, Greetings from Centara Grand Phratamnak Pattaya. We received your review with great concerns. On behalf of Centara Grand Phratamnak Pattaya Management, I apologize for disappointing you with services and facilities. We have brought this to the immediate attention of the respective department head....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Laundry Service
Multilingual Staff
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$36 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Pattaya
#35 Luxury Hotel in Pattaya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$36 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Pattaya
#35 Luxury Hotel in Pattaya
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (642)
Room & Suite (435)
Dining (175)
Pool & Beach (145)
Amenities (106)
Family and Play Areas (5)
Business Centre & Event Rooms (3)
Questions & Answers
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somaya f
11 October 2017|
AnswerShow all 2 answers
Response from Rossarin P | Property representative |
Dear Somaya, Greetings from Centara Grand Phratamnak Pattaya! We do not provide the transfer and access to Centara Mirage. Best regards, Tatiana
0
Votes
suecoa37
5 February 2017|
AnswerShow all 4 answers
Response from Geronimobooki | Reviewed this property |
Location is far from downtown and don't have public transportation . I think you choose any hotel near downtown and have private beach better . Such as Amari Pattaya , Holiday inn Pattaya , Mercure Pattaya , Siam@siam , Cape... More
0
Votes
Room Tips
"If you do stay, make sure you stay in the new building, the old building is a dive."
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"The rooms on the front of the hotel have partial views of the ocean over the top of the buildings opposite."
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"Sea view rooms on higher floors."
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"Very few rooms offer direct sea views, although the sea can be seen from most"
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