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Centara Grand Phratamnak Pattaya

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#40 of 441 Hotels in Pattaya
Certificate of Excellence
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1 room 2 adults 0 children
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Centara Grand Phratamnak Pattaya
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410 Reviews from our TripAdvisor Community

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Showing 272: English reviews
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Reviewed 3 days ago NEWvia mobile

The hotel is old and has a moldy smell every single time we arrive at the room. We left the aircon when we are out so it won't smell that bad, but we really can still smell it when we get inside the room. Though the bed was comfortable and there is parking space. Though they upgraded us to a...

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Thank DJBellatrx
uk
Reviewed 4 weeks ago via mobile

There are some varied reviews about this hotel but some of the points raised as 'complaints' really are being very picky! Firstly on arrival you are welcomed with smiles by the security guard and bell boys (every hotel has security guards so don't worry about that). You then walk through the splendid open lobby where no expense has been spared...

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Thank Michael S
Tatiana L, Front Office Manager at Centara Grand Phratamnak Pattaya, responded to this review

Dear Mr. Michael, Warmest greetings from Centara Grand Phratamnak Pattaya! Thank you again for choosing our hotel for your family holiday and thank you so much for taking your valuable time to write a review and sharing your experiences about your stay. It is our honor and a pleasure for having you stayed with us and glad to hear and...

Bengaluru, India
Reviewed 4 weeks ago via mobile

One of the best property to stay in Pattaya. The stay was so relaxing. The staff is very helpful and friendly. Loved the rooftop pool and the skyline view is amazing. I would definitely love to visit this property again and spend more days in Pattaya.

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Helpful?
Thank Chinmoy S
Tatiana L, Front Office Manager at Centara Grand Phratamnak Pattaya, responded to this review

Dear Mr. Chinmoy S, On behalf of the entire Centara Grand Phratamnak Pattaya team, we would like to thank you for your feedback regarding your stay with us. We are delighted to hear that you had a great time at our hotel. Your comment has been shared with the entire team as it is a great encouragement to all of...

bangkok
Reviewed 4 weeks ago

A beautiful hotel and friendly staff but the smelly room and bad breakfast destroyed everything !!! It's quite hard to rate this hotel. From the start, the hotel was beautiful, the staff was friendly and helpful when I called prior to the visit to get the information. Check-in staff was nice and efficient. Waiters at the ruffino and the poolside...

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Helpful?
Thank funkystylish
Tatiana L, Front Office Manager at Centara Grand Phratamnak Pattaya, responded to this review

Dear funkystylish, I am writing to sincerely apologize for the inconvenience has happened to you with room smell and staff didn't do a job in an inappropriate way. I would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Pattaya. Please be kind enough to contact...

Ranchi, India
Reviewed 15 February 2017 via mobile

Huge property .... Comfortable big size rooms ..... Awesome view .... Lovely pool .... Restaurant n bar had superb menu .... Staff were very helpful .... The beach area was full of life .... The in house activities were quite entertaining

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Thank Shilpajain1405
Tatiana L, Front Office Manager at Centara Grand Phratamnak Pattaya, responded to this review

Dear Ms. Shilpajain, Thank you so much for your positive review. We are delighted that you enjoyed your stay, the hotel facilities, and hospitality service from our staffs. I have shared your feedback with our team. I hope that we can look forward to welcoming you back again in the future! Sinserely, Tatiana Lebedeva Front Office Manager

Townsville, Australia
Reviewed 24 January 2017 via mobile

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Thank Luke M
Tatiana L, Front Office Manager at Centara Grand Phratamnak Pattaya, responded to this review

Reviewed 2 January 2017 via mobile

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Thank WWsong
Tatiana L, Front Office Manager at Centara Grand Phratamnak Pattaya, responded to this review

Singapore, Singapore
Reviewed 25 December 2016

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Thank andrewteo688
Tatiana L, Front Office Manager at Centara Grand Phratamnak Pattaya, responded to this review

Ottawa, Canada
Reviewed 19 December 2016 via mobile

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Thank Jimmy C
Tatiana L, Front Office Manager at Centara Grand Phratamnak Pattaya, responded to this review

Bangkok, Thailand
Reviewed 3 December 2016 via mobile

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Thank AmarQ
Tatiana L, Front Office Manager at Centara Grand Phratamnak Pattaya, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand Phratamnak Pattaya staff and other travellers.
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Questions? Get answers from Centara Grand Phratamnak Pattaya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Because of the building orientation, there's not much of a sea view. So no point paying extra for it.”
 of 5 bubbles andrewteo688, 24 Dec 2016 | Read review
“Make sure the Delux room is not a corner room. It gives a garbage view which stinks. Not the level Centara Grand usually gives.”
 of 5 bubbles harshadjpatil, 20 Nov 2016 | Read review
“Don't eat breakfast at 9AM. Food is limited AND tables not available.”
 of 5 bubbles charlieg276, 8 Oct 2016 | Read review
“higher floor is quiet and it has sea view too.”
 of 5 bubbles ngawangc2014, 13 Sep 2016 | Read review
“The rooms we stayed (and where to problems were) were 703 and 706.”
 of 5 bubbles markkuk2015, 12 Sep 2016 | Read review
5 of 5