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Check in experience was ok with staff that’s attentive, however, I have never ever heard we would get charged for the plastic second key card.
Room was dated, hallway smells of smoking, towel is coloured creamy; bedding is extremely hard and ants are running around...More
Once again the customer service was exceptional, always helpful and always smiling.. I was in Pattaya for my 50th birthday and the staff at the Mercure made it a birthday I will never forget. Thank you and see you all next week when I come...More
The exterior looks tired and your first impressions are often swayed by that, particularly when there are new hotels springing up all around charging similar room prices.
Inside the hotel is much better and nicely decorated in the foyer, and restaurant. The cafe in particular...More
The Mercure Hotel Pattaya is very centrally located, right in the middle of town. The service was very good. The rooms were simply but did the job. Breakfast was also very simple but commensurate w/ the price. I would stay here again.
Stayed at this hotel for 10 days with my elderly parents. The hotel is in a great location just 2 streets behind the beach and just behind a small shopping area which is on the Main Street for bars and restaurants. The rooms are clean...More
Response from Karabet K | Reviewed this property |
This hotel is too friendly. You can hear the loud talk of the Chinese and Indian families and groups right in your room. They wake you up many times by talking loudly in the corridors and by banging their doors. Stay away... More
This hotel is too friendly. You can hear the loud talk of the Chinese and Indian families and groups right in your room. They wake you up many times by talking loudly in the corridors and by banging their doors. Stay away from this hotel.