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Saigon Halong Hotel

Traveller (269)
Room & Suite (82)
Dining (37)

About

Location
Cleanliness
Service
Value
Saigon Halong Hotel is one of the biggest 4 star hotel in Halong Bay with 228 rooms. Hotel has 5 Villas out side the main building and 205 rooms in the main 15 story splendid building including 88 Superior rooms overlooking the mountains, 104 Deluxe rooms and 12 Executive Suites with balcony overlooking the Halong Bay.
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Property amenities
Restaurant
Free parking
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room service
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Bay View
HOTEL CLASS
319Reviews
331Photos
4Q+A
39Room tips
Traveller rating
  • 53
  • 124
  • 100
  • 31
  • 12
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Popular mentions
I spend two nights at Saigon Halong Hotel, I made a reservation online, they offered me a room (part of their villas), the room is very good, clean, good service, which was very good is the restaurant on the top, tasty food in particular Seafood, the location of the Hotel is
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Response from SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel
Responded 4 weeks ago
Thanks for the great review, Motaz A! We're so happy to hear you had a great time with us! It's excellent you appreciated our good service, tasty food and convenient location! We look forward to hosting you again soon for another amazing experience! Best Regards
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We stayed one night in room 704. The room and beds were clean and comfortable and spacious. The property was quiet. The bathroom was lovely and spa-like, the shower had plenty of hot water. We didn't try the pool. It was very nice for just one night, but if I was staying in the
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Response from SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel
Responded 4 weeks ago
We appreciate your lovely rating, MissKimBliss ! The satisfaction of our guests is important to us so we can't wait to see you again soon. We want to share an even more fantastic experience with you next time. Have a great day!
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I stayed with my family there and hospitality has been incredible. Special thanks to Ms. Lucy who helped to plan our cruise tour, taxi to the airport and advising other information. We found everything perfect and she is great asset to the hotel. Really appreciate Lucy and
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Response from SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel
Responded 22 Jan 2019
Dear ManojKCHDIN, It is such a compliment when a guest has enjoyed their stay that they are inspired to write a review of Sai Gon Ha Long hotel. We certainly enjoy creating a positive experience for each of our guests, and we are delighted you appreciated our hospitality. We will pass your comments to Ms Lucy and the rest of the team in order to motivate them.Thank you for taking the time to share your feedback and suggestions with us. We hope you will visit again soon.
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Hotel is very tired looking , especially the decor. Room condition is acceptable and huge in size. At a glance, the bed was super huge but in actual fact it was two single bed joint/wrapped together as one. Breakfast was normal, nothing fancy. Stayed here for 5 nights for
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Response from SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel
Responded 23 Jan 2019
Dear KULDOSM, Thank you for taking the time to describe your experience at Sai Gon Ha Long hotel.We apologize that our hotel did not live up to your expectations when you stay with us. We also appreciate your constructive feedback and have put it into our top consideration. We look forward to welcome you back soon.
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We checked-in the morning of 15th January very early as our arrival in Halong Bay was too early for the Asean Tourism Forum. We sent email to them prior to the arrival and they confirmed. Before we check-in, they want us to pay 50% room charge for the early check in rate, we
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Response from SaigonHalong, Sales & Marketing Department at Saigon Halong Hotel
Responded 16 Jan 2019
Dear Tourist49894915354, Warmest Greetings from Sai Gon Ha Long hotel. We thank you very much for choosing our hotel and leave us your comment on Trip Advisor. Please kindly understand that we sent to you email at 10:05 am on 12th January 2019 to confirm the surcharge 70% of room charge for early check in (inclusive of breakfast) after we had received your email request early check in at 4:00am on 15th January 2019. Wading through hundreds of reviews about our hotel on reputable OTA websites and Trip Advisor.com, our hotel can exceed or doesn't meet guest expectations but we never cheat guests. Anyway, it is our honour and pleasure to have you with us and we hope we have chance to welcome you next time. Best Regards, Sales & Marketing Department
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view from room at night
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Does the villa room provide safe in the room? Is it safe to put money inside?
Any night life around the hotel at night?
Yes plenty... start with pubs around Hoan Kiem lake and gradually when u wall 5 mins away you can find sky bars and 5-7 mins ahead and u can find lots of pubs open till late...
0 votes
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if you are going to cruise in ha long, a lot of package tour offer direct transport to and from hanoi. if you are going to take a public transport, it is going to be messy. never mind the train. it takes too long. the cheapest way is the bus . you can take a bus from Gia Lam or Luong Yen Stations in Hanoi. they go to Ha Long but remember to ask them to drop you at BAI CHAY BUS STATION. ha long is the name of the whole area. bai chay is the city centre. but bai chay bus station is a little bit far away from the city itself. but thats the closest. if you dont tell them. you might end up in MONGKHAI. very far away. from bai chay, negotiate taxi to saigon halong. make sure take only MAI LINH TAXI SERVICE. they use metre, non negotiable, and they add 10,000 for highway charge.
1 vote
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"Rooms facing the Beach."
"Best view , incredible support from front desk"
"Ask for ocean view"
"Villas are not easily accessible if you are traveling with kids it would bit inconvenient."
"choose high level floors because of the near by construction"
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PRICE RANGE
US$38 - US$49 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
saigon halong bay
LOCATION
VietnamQuang Ninh ProvinceHalong Bay
NUMBER OF ROOMS
228
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