Very central located and very friendly staff. They organised our transfers from/to the airport and also we booked trough them our cruise in Halong bay. They also kept our luggage while we were out for the cruise. No problem whatsoever in any request we had. Very pleasant room, clean and big with free water, and tea. Good hot breakfast. Definitely recommended
Stay here a week in June Hanoi in the summer time quite hot. The room a-bit small but comfortable . Breakfast on top floor nice view they cook Pho was delicious . Receptionist always smiling help us many information.
My first time in Hanoi, I was recommended this hotel. The name has been changed to Serenity Diamond Hotel. It's located slightly away from the centre of the Old Quarters so there's a bit of walking to look for food. Other than that I find the hotel room clean & spacious but not sound proof as I can hear the incessant honking from the motorbikes and cars! The staff are extremely helpful in helping me organise the various tours. I will definitely return to stay at Serenity Diamond Hotel again.
This was our first stop in vietnam. It was a lovely hotel and the staff gave us a warm welcome. The junior suite was spacious and the hotel is walking distance from the nearby lake. Nothing really special about it for vietnam standards, a good hotel for the price.
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