We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Phoenix Palace Hotel

Traveller (50)
Room & Suite (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Phoenix Palace Hotel Hanoi is ideally situated in the Old Quarter, near Joshep ' Cathedral, shopping, cafes and night entertainment- All at your doorsteps. We provide a superior level of service to satisfy the needs of our global guests. With a perfect combination among experienced member, Phoenix Palace Hotel offers an extraordinary level of service and coordinated interior designs. With 26 en-suite exclusive guest rooms, the Phoenix Palace Hotel offers cosmopolitan elegance and comfort to suit all needs from business to family, to leisure and adventure. Enter a world that is complete in every way. Be looked after by a dedicated and professional team who will be delighted to make your stay in Hanoi, and Vietnam, a truly unforgettable and special one.
Read more
Property amenities
Free High Speed Internet (WiFi)
Room service
Breakfast included
Airport transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
162Reviews
57Photos
2Q+A
13Room tips
Traveller rating
  • 131
  • 25
  • 2
  • 2
  • 2
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The hotel has a small facade, but the rooms are clean and big for the rates. There is a complimentary breakfast included in the stay. Food is okay. You may want to eat somewhere else if youre after a good buffet spread. But they offer Pho, too. But you have to ask for it from
Read more
I’ve just stayed here for 2 weeks with my husband.It’s my good choice. I felt really satisfied. Suitable price, good location and nice staff. It’s quiet enough for us to relax inside but it’s so excited outside. Many delicious tradicional food around. Traffic and shopping is
Read more
Stayed here for 3 nights, perfectly situated hotel close to the Old Quarter. Room was clean and well furnished and a good choice for breakfast. Most importantly, staff were friendly and accommodating, highly recommended
Read more
This is the third time i have been staying at Phoenix Palace hotel and once again, they surpassed my expectations. I was lucky enough to get the last minute booking due to unpredictable work and they usually run out of rooms. As I arrived, i was surprised with a welcome back
Read more
A very cosy and great location within walking distance to the lake. Plenty of eateries nearby. The room is clean spacious and quiet. The staff (Lucy + Tracy) are very courteous and helpful. This is my second stay in 3 months here and will come back again.
Read more
Previous
Album Categories
All photosTravellerRoom & Suite
My room for a couple nights - very comfortable!
Hi, Thank you so much for interest in our hotel. We are happy to inform that the breakfast include vegetarian foods. If you have any question, please contact us. Best regards, Tommy
0 votes
Does this hotel has a common area for socialising with other back packers?
There isn't a common room however there is a small breakfast room at the back and in reception there is a seating area with computers for internet. It's in the heart of Hanoi though so lots of places around, and the backpackers area is about a 10 min walk. Hope this helps :)
0 votes
Show all answers
"Choose room with a window!"
"Stayed in a few rooms all good"
"Hotel has 6 Floors. Number 1 rooms have balconies. eg 101 201 301"
"Room with no view are very quiet"
"Ask for a quiet room"
PreviousNext
123
PRICE RANGE
US$30 - US$59 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hanoi Central Star Hotel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
26
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing