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Phoenix Palace Hotel

Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Breakfast included
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Hotel description
The Phoenix Palace Hotel Hanoi is ideally situated in the Old Quarter, near Joshep ' Cathedral, shopping, cafes and night entertainment- All at your doorsteps. We provide a superior level of service to satisfy the needs of our global guests. With a perfect combination among experienced member, Phoenix Palace Hotel offers an extraordinary level of service and coordinated interior designs. With 26 en-suite exclusive guest rooms, the Phoenix Palace Hotel offers cosmopolitan elegance and comfort to suit all needs from business to family, to leisure and adventure. Enter a world that is complete in every way. Be looked after by a dedicated and professional team who will be delighted to make your stay in Hanoi, and Vietnam, a truly unforgettable and special one.
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Traveller (26)
Room & Suite (1)
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Overview
  • Excellent81%
  • Very good16%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (142)
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81
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Show reviews that mention
All reviewsgreat locationbanana pancakesstaff were incredibly helpfulold quarterhalong baygreat amenitieshanoi visitenjoyed my stayhotel servicebars and restaurantsthe hotel offersroom was spaciousrecommend staying heretourist attractionswalking distancewould definitely stay here againsister hotel
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1 - 5 of 105 reviews
Reviewed 6 days ago

Phoenix Palace Hotel is located close to Hanoi Old Quarter. The rooms are clean, spacious with bath and other bathroom amenities. The staff is helpful to answer your needs. One of the biggest pluses of the hotel is to have an international ATM (Deutsche Bank)...More

Thank Flyngdtchmn
Reviewed 2 weeks ago via mobile

Centrally located in the Old Quarter meant that you could walk to most of the local attraction as well as the hundred of great and diverse eating spots. The rooms are large and very well equipped with antique furniture. The staffs are friendly, cheerful and...More

1  Thank butch21castle
Reviewed 2 weeks ago

Spent four nights at this little boutique hotel in the Old Town and could not be happier with the room, the staff and the price. The staff were the standout: charming, helpful, thoughtful and full of laughter.

1  Thank peterwalrus
Reviewed 3 weeks ago

Arrived off an early flight but couldn’t get in to our room early as the hotel was busy. They looked after our luggage and we went walkabout, which made us realise that this hotel had a good location in the city. The bed was comfortable...More

Thank Lesley61
Reviewed 3 weeks ago via mobile

We stayed here in 2016, and we thought it was great. Two years later, we are back and have stayed three nights! The hotel has been updated, particularly the lobby and dining area. It is extremely good value for the price, which includes a delicious...More

Thank Lois C
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About
Awards & Recognition
Certificate of Excellence
Details
Price range
US$32 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$32 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (26)
Room & Suite (1)
Questions & Answers
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Simby s
3 December 2014|
AnswerShow all 2 answers
Response from Natalie2887 | Reviewed this property |
There isn't a common room however there is a small breakfast room at the back and in reception there is a seating area with computers for internet. It's in the heart of Hanoi though so lots of places around, and the... More
0
Votes
Room Tips
"Choose room with a window!"
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"Stayed in a few rooms all good"
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"Hotel has 6 Floors. Number 1 rooms have balconies. eg 101 201 301"
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"Room with no view are very quiet"
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