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Hai Bay Hotel

Haibay Hotel
Traveller (460)
Dining (132)
Room & Suite (48)

View prices for your travel dates

Fully refundable before Sun, 21 Apr
Breakfast included
£42
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

5.0
#90 of 889 hotels in Hanoi
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.5 of 5 bubbles
Value

Everyone needs a place to lay their weary head. For travellers visiting Hanoi, Hai Bay Hotel is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Hai Bay Hotel makes it easy to enjoy the best of Hanoi.

Free wifi is offered to guests, and rooms at Hai Bay Hotel offer a refrigerator, a minibar, and air conditioning.

During your stay, take advantage of some of the amenities offered, including a concierge and room service. Guests of Hai Bay Hotel are also welcome to enjoy free breakfast, located on site.

Nearby landmarks such as St. Joseph's Cathedral (0.1 mi) and Imperial Citadel of Thang Long (0.6 mi) make Hai Bay Hotel a great place to stay when visiting Hanoi.

When you’re feeling hungry, be sure to check out Bun Cha Huong Lien, Banh Mi 25, and Cau Go Vietnamese Cuisine Restaurant, which are some Asian restaurants that are popular with locals and out-of-towners alike.

During your visit, be sure to check out popular attractions like Ho Chi Minh Mausoleum (0.9 mi), Old Quarter (0.5 mi), and Hoa Lo Prison (0.4 mi), which are all within walking distance of the hotel.

Whether you’re travelling for business, pleasure or both, Hai Bay Hotel is sure to make your visit to Hanoi one worth remembering.

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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Shuttle bus service
Car hire
Taxi service
Concierge
Non-smoking hotel
Doorperson
Private check-in / check-out
Laundry service
Ironing service
Show more
Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, Vietnamese
801Reviews2Q+A25Room tips

Reviews
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Detailed Reviews
traveller_001 wrote a review Jan 2020
Sydney, Australia101 contributions95 helpful votes
5.0 of 5 bubbles
Perfect location, in the middle of everything but still quiet rooms and had great sleep. Service was excellent. Wonderful recommendations and help with transport. Room service, restaurant and bar all great. Worth coming to the restaurant even if staying elsewhere. Breakfast had good variety and you order eggs, pancakes and French toast. Toaster took 6 goes before browning bread but that was only issue and gave me something to do while awaiting yummy eggs. Room was well-appointed. Bath a wonderful place to relax. Just wish there was a shelf, cupboard or somewhere in bathroom to keep toiletries. Wi-fi good and was able to do all international business and searching required without problems. Desk set-up had strong light which was helpful for paperwork. I’d definitely return.
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosalie M wrote a review Feb 2020
3 contributions2 helpful votes
5.0 of 5 bubbles
The hotel room, ambiance, staffs and breakfast are very good. We had fun staying in Hanoi. And coming back to the hotel after our fun day is really worthwhile because you can relax right away given the relax feel of the room. Love the bathtub by the way. Shout out to Andy who is very accommodating enough during our stay at Hai Bay.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zorawar wrote a review Dec 2022
Ghaziabad, India10 contributions3 helpful votes
5.0 of 5 bubbles
We had gone to Hanoi for a week's trip. Hai Bay was chosen by us considering it was at the centre of Hanoi. The location was absolutely perfect, being right in the middle of the Old Streets, just about 500 mtrs from Hoan Kiem lake.
The room was very comfortable and in good condition. Service by the staff was very prompt. Good food preparation by the cooks (though, I would've hoped the heating would be a bit better at the food counter).
The reception and tour information desks were very kind and helpful, advising us on many of our trip itineraries.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
natka2016 wrote a review Mar 2020
Ljubljana, Slovenia232 contributions55 helpful votes
3.0 of 5 bubbles
The rooms are quite nice, we had a balcony facing the street. That means forget sleeping. I believe they have also rooms on the other side but the size is quite smaller. The hotel has no swimming pool. The breakfast was very modest, with a small selection and quantity of food.
The stuff on the reception though is very nice and helpful. Also the location is very good.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hannah N wrote a review Jan 2023
5 contributions
5.0 of 5 bubbles
We really annoyed our stay at Haibay. It is in a great central spot. The bed was comfy and it was SUPER quiet despite the noisey city. The front desk including Nayra were very accommodating when we needed help with our safe and asked for an extra blanket. They also provided advise for yummy food and booked us transportation to Halong. Food was good at the buffet too. 10/10 would return
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
muhyeop h wrote a review Jan 2023
1 contribution
5.0 of 5 bubbles
Overall, I liked the accommodation: clean rooms, decent breakfast, and friendly staff. I was able to enjoy my stay especially thanks to the kindness of Amanda and Nayra. The accommodation is close to major tourist attractions in downtown Hanoi, so it was convenient to enjoy sightseeing. I was worried that the noise from the street would interfere with my rest, but there was little to no discomfort about it.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Airazalea wrote a review Jan 2024
22 contributions19 helpful votes
4.0 of 5 bubbles
The location is superb. It’s walking distance to the main spots.

check in - when we arrived, it was nice of them allowing us for early check in. However, when we went upstairs, the room was not ready yet and the cleaners were still cleaning the rooms; but they were polite and apologised for what happened and asked to wait for a few mins for final clean ups.

Service - most of the staffs were polite and attentive. They looked worried when our driver that was supposed to show up at 8am; hasnt arrived yet. They even helped us to call the driver to check his whereabouts. The only reason i didnt give full 5 stars for staff is because this is the only hotel in vietnam (during our trip) that the staff didnt offer to assist on luggage.

Room - clean and ok if you don’t plan to stay ling in the room
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Date of stay: December 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Probably book the room with balcony for a better stay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron H wrote a review Dec 2023
Laguna Beach, California6 contributions1 helpful vote
4.0 of 5 bubbles
We stayed for 2 nights here. All of the staff are extremely nice and helpful. Mr. Long at the front desk was especially kind. Our door lock malfunctioned and the staff fixed it very quickly and were very apologetic. It was no big deal but the quick fix was appreciated. Complimentary breakfast was good and honestly the Beef Pho they had one morning was some of the best we had in Hanoi. Very clean and simple but perfect location and great for a just a few nights.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pigletbuddy wrote a review Nov 2022
Singapore, Singapore7 contributions8 helpful votes
5.0 of 5 bubbles
We stayed in the family room. The space in the room is big enough to open up 2 big and 1 small luggage. It is a small hotel that provides breakfast though variety not a lot. The location is quite convenient with many places for meals just short distance away.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adelene T wrote a review Dec 2023
1 contribution
5.0 of 5 bubbles
Comfortable and furnished room with sufficient amenities. Strategically located with walking distance to Hoan Kiem Lake and lots of shops and good food nearby. Kai and Ivan were very hospitable and helpful during check in and check out process, and gave good recommendations on where to go and delicious food nearby.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone asked a question Aug 2018
Makati, Philippines24 contributions12 helpful votes
Do you have a shuttle service from airport going to hotel?
Answer from Nga P
24 contributions2 helpful votes
They have round trip transportation service
Answer from Son P
Paris, France1 contribution
Thank you so much. We are looking forward to welcome you again
Susan Z wrote a tip Mar 2024
2 contributions
5.0 of 5 bubbles
"Avoid rush hour as the location is right in the thick of it all."
Read full review
Airazalea wrote a tip Jan 2024
22 contributions19 helpful votes
4.0 of 5 bubbles
"Probably book the room with balcony for a better stay"
Read full review
dpghatak wrote a tip May 2023
Durgapur, India14 contributions3 helpful votes
5.0 of 5 bubbles
"Opt for rooms without view. Ther are quite. View you can walk night long and come back"
Read full review
NorthStar23005952891 wrote a tip Mar 2023
4 contributions
5.0 of 5 bubbles
"Order food from grab if you are vegetarians "
Read full review
Gitima D wrote a tip Jan 2023
New Delhi, India98 contributions31 helpful votes
3.0 of 5 bubbles
"Avoid late check in coz there is no 24 hour room service "
Read full review
Not the right property for you?
There are more places to choose from in the Hanoi area.
PRICE RANGE
£31 - £47 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
34
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HAI BAY HOTEL - Updated 2024 Reviews (Hanoi, Vietnam)

Frequently Asked Questions about Hai Bay Hotel
What are some of the property amenities at Hai Bay Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hai Bay Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hai Bay Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Does Hai Bay Hotel have airport transportation?
Yes, Hai Bay Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hai Bay Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hai Bay Hotel?
The staff speaks multiple languages, including English and Vietnamese.
Is Hai Bay Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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