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29/10/2017 30/10/2017
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    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 10000, Vietnam
    Lowest prices for your stay
    29/10/2017 30/10/2017
    Savings alert: 39% below average rate

    The price you found is 39% lower than this hotel's average rate of US$134/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    SAVE US$35
    Traveller (758)
    Room & Suite (384)
    Dining (116)
    • Excellent47%
    • Very good38%
    • Average12%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “west lake” (144 reviews)
    “the club lounge” (85 reviews)
    “spg platinum” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    29 Oct30 Oct
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,481)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 1,157 reviews

    Reviewed 2 days ago

    This 5 star hotel certainly lives up to it being a Sheraton Hotel. My room was comfortable, clean and large. The amenities in the room were what would be expected of a 5 star hotel equipped with a iron/ ironing board, tea/coffee making facilities, toileues,...More

    Thank Rossman I
    Reviewed 4 days ago

    I had a very pleasant stay. The rooms are very nice, spacious and excellent for getting work completed during a stay. I would highly recommend the rooms that over look the lake, as this is a truly lovely view. I felt the service was very...More

    Thank Phil K
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 2 days ago

    Dear Phil K, Thank you for staying at Sheraton Hanoi Hotel. We are delighted to know that you had a pleasant stay with us. The hotel is located right next to Westlake, which brings about a sense of tranquility for the guest stay whether it...More

    Reviewed 5 days ago

    I was booked into this hotel during my visit to Hanoi for a conference. It was closer to the airport, so easier to get in and out. The atmosphere was certainly different than when I stayed in the old quarters last time. much more settled,...More

    1  Thank Mycubu
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 2 days ago

    Dear Mycubu, We are glad you enjoyed your stay with us and that the facilities and services met your expectations. Located by Westlake ,Sheraton Hanoi Hotel resemble an elegant resort in the midst of a busy, prosperous city. All of our associates go out of...More

    Reviewed 1 week ago via mobile

    Outstanding and fantastic hotel with a super high quality service. A Real 5 star hotel. Probably the Best Sheraton I stayed. Nice location and very convenient. The food buffets were really very, very, good. All very professional and fully dedicated to costumers and Confort details.More

    Thank fs795
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 1 week ago

    Fear fs795, We are delighted to know that you had an enjoyable and memorable stay with Sheraton Hanoi Hotel. Our associates are dedicated to providing all guests with warm, friendly and attentive services. Thank you for your comments as they will inspire the team to...More

    Reviewed 2 weeks ago via mobile

    Loved our four nights at the Sheraton ! Fantastic staff who are happy to help and give you a great smile as well . We stayed in a Club Lounge river view room and would highly recommend these rooms , not only for the room...More

    1  Thank Paul T
    Response from SheratonHanoiManager, Manager at Sheraton Hanoi HotelResponded 1 week ago

    Dear Paul T, We are truly humbled and could not be happier reading your written review. We really appreciate your great feedback regarding your experience. Our associates continuously strive to provide warm and personalized experience to all guests. With Sheraton Club on the 17th floor,...More

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    1,825 reviews
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    Fraser Suites Hanoi
    84 reviews
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    Dragon Hotel
    67 reviews
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    • Price range
    • US$89 - US$301 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Luxury Hotel in Hanoi
    • #31 Business Hotel in Hanoi
    • #34 Spa Hotel in Hanoi
    • #54 Romantic Hotel in Hanoi
    • #55 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
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    • Location
    • Vietnam >
    • Hanoi
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    Traveller (758)
    Room & Suite (384)
    Dining (116)
    Pool & Beach (54)
    Hotel & Grounds (523)
    Bathroom (51)
    Business Centre & Event Rooms (16)
    Family and Play Areas (4)
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    .14 miles away
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    .37 miles away
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    67 reviews
    .13 miles away
    Nearby Restaurants
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    Kobala Bar Restaurant Rooftop
    51 reviews
    .08 miles away
    Maison de Tet Decor
    247 reviews
    .11 miles away
    223 reviews
    .09 miles away
    Nearby Attractions
    Yakushi Center
    115 reviews
    .11 miles away
    Hoa Fashion
    60 reviews
    .09 miles away
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    52 reviews
    .17 miles away
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    Ask a question
    Questions & Answers
    20 July 2017|
    AnswerShow all 5 answers
    Response from tiennguyenngoc | Property representative |
    Dear surfbreak, Please be informed that we have 3 Premium suites with the terrace which located on 18th and 17th floor with panoramic view of the West Lake and the city. They call Presidential Suite and Ambassador suite... More
    26 February 2017|
    AnswerShow all 7 answers
    Response from Lesterino | Reviewed this property |
    Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
    simone s
    6 September 2016|
    AnswerShow all 3 answers
    Response from Aruna G | Reviewed this property |
    Sorry we did not check as the need was not required. But we will update next time when we post. .
    Room Tips
    "The best rooms are on a high floor with lake view"
    Read review
    "Get room with view of lake"
    Read review
    "lake views is more beautiful"
    Read review
    "Have good wast lake views"
    Read review
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