We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Hanoi Hotel

Visit hotel website
Share
Traveller (967)
360
Panoramas (13)
360
360
360
Traveller (967)
360
Panoramas (13)
Video
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$128.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanoi hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3c21c6f22c3a4579907c18118476d79d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1533551,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79794482],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":12,"year":2018},"checkout":{"day":3,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":129,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3c21c6f22c3a4579907c18118476d79d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":208,"lowestMetaPrice":128,"additionalPartner":false,"highestMetaPriceDisplay":208,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":208,"lowestMetaPrice":128,"highestMetaPriceDisplay":208,"hotelName":"Sheraton Hanoi Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNjMjFjNmYyMmMzYTQ1Nzk5MDdjMTgxMTg0NzZkNzlkIiwiQUlLIjoiODQ3NWVkMjIyMjEzNGNjYmFjMDVhNDk3NDA5Nzc2ODQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/12/2018", "checkOut": "03/12/2018", "lowestPrice": "US$128", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79794482":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Certificate of Excellence
Truly a “resort within the city,” Sheraton Hanoi Hotel provides the perfect balance between tranquility and convenience. Take in panoramic views of Hanoi’s largest lake and enjoy great comforts in the 299 spacious guest rooms and suites, specially designed to help you relax. Experience stunning Sheraton Club Rooms, while enjoying the added benefits of Sheraton Club Lounge.
Read more
Property amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Business Centre with Internet Access
Wheelchair access
Bar/Lounge
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
River View
Park View
HOTEL CLASS
Hotel links
Visit hotel website
Reviews (1,712)
Filter reviews
1,344 results
Traveller rating
635
479
172
37
21
Traveller type
Time of year
LanguageEnglish
More languages
635
479
172
37
21
Show reviews that mention
All reviews west lake the club lounge spg member old quarter shuttle bus bit dated lake view an upgrade breakfast buffet executive floor fitness center business trip hotel is located halong bay the hustle and bustle exceptional service pho
FilterEnglish
Updating list...
1 - 5 of 1,344 reviews
Reviewed 1 week ago via mobile

I just checked in this hotel yesterday being my first trip to Hanoi. Being a Marriott Platinum Premier Elite member, I was granted a free upgrade to the Ambassador Suite (one of the largest rooms you can get with fascinating view from the bathtub). The...More

Thank posh_traveller2010
Hotel's Favourite
Reviewed 5 July 2018

Staying on the Club Floor. The services provided were just marvellous! By the second day, the staff knew what I like for breakfast and how I want them cooked! Met the new sales manager, Ms Duyen who was very pro-active in seeking feedbacks. Good recruit,...More

2  Thank durianlizard
Reviewed 1 week ago

Very nice, clean hotel, friendly staff with nice breakfast spread. Got upgraded to Imperial Suite which was wonderful. Huge room! Beautiful location right next to a lake. Would definitely stay here again if in Hanoi.

Thank janey835
Reviewed 2 weeks ago via mobile

Hotel are in a good location, easy to find good stuff, shopping mall, staff are friendly. Hotel is a bit aged but room size is good if compared with other hotel. Local performance in evening is full fill Vietnamese ambiance

Thank SARABARBIE
Reviewed 3 weeks ago

Aloha, This hotel is well managed, great personnel and location. When we fly in and out of Vietnam it is through Hanoi. From the scheduled pick-up at the airport, great breakfasts, shuttle to Old Quarter, the Hemisphere Restaurant. Club Lounge, the gym, beers by the...More

Thank Randy808
View more reviews
Questions & Answers
Ask a question
SRAATraveler
25 January 2018|
AnswerShow all 10 answers
Response from Chris P | Reviewed this property |
Yes but it's not the best area to walk around due to tight streets/traffic. We took the free hotel shuttle to the Old Quarter area and spent an entire day there, and I'm sure there are other great places to walk/eat but our... More
1
Vote
Gun-Nat
26 November 2017|
AnswerShow all 2 answers
Response from SheratonHanoiManager | Property representative |
Dear Gun-Nat, Please be informed that we charge US $50 per room per night subject to 7% service charge and 10% VAT from Deluxe to Club room with full club benefit. Warm regards Nguyen Ngoc Tien Director of Rooms
1
Vote
Sunshine316601
12 November 2017|
AnswerShow all 4 answers
Response from 258crystalb | Reviewed this property |
Our travel group organized it for us. However they do have a free bus that leaves for the old quarter at certain times of the day. I recommend checking with the hotel directly.
0
Votes
Room Tips
"Lake view, upper floor"
Randy808
3 weeks ago
Read review
"Room with a view of the lake and the city in the background."
geoffl988
10 Oct 2018
Read review
"A room facing the lake offers a better view"
Jaideep1411
16 Sep 2018
Read review
"High floor with lake view."
bbigote
24 Aug 2018
Read review
Show More 
PRICE RANGE
US$104 - US$251 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
299
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing