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25/12/2017 26/12/2017
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    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 1000, Vietnam
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    25/12/2017 26/12/2017
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    Savings alert: 26% below average rate

    The price you found is 26% lower than this hotel's average rate of US$149/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$146Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$110
    SAVE US$36
    US$130
    US$129
    Traveller (782)
    Room & Suite (385)
    Dining (116)
    Overview
    • Excellent47%
    • Very good38%
    • Average12%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “west lake” (147 reviews)
    “the club lounge” (86 reviews)
    “spg platinum” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,514)
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    321 - 325 of 1,183 reviews

    Reviewed 17 May 2016 via mobile

    This hotel is on a great location on the bank of the West Lake in Hanoi. Quieter than anywhere near the Old Quarter but a only a very short taxi ride away. Plenty of choice for eating and drinking with a (safe in terms of...More

    Thank CEJLAM
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 22 May 2016

    Dear CEJLAM, Thank you for staying at Sheraton Hanoi. We are delighted to hear that you had pleasant experience with us. Our staffs are proactively engaging and dedicated to assist all guests through their warmth and genuine care. Delivering extraordinary cuisine is also one of...More

    Reviewed 15 May 2016

    No doubt that the location of Sheraton Hanoi is excellent as it situated right on the bank of West Lakh and Song Hong River. Rooms are very spacious, and are well furnished. All other facilities like swimming pool, Zim, etc are also very good. But...More

    1  Thank balunimin
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 22 May 2016

    Dear Balunimin, Thank you for staying at Sheraton Hanoi. We are delighted to hear on your pleasant stay with us. All staffs at Sheraton Hanoi always go the extra step to ensure a personalized and warm service so as to deliver a pleasant and memorable...More

    Reviewed 15 May 2016

    The "very good" rating is certainly a bit exaggerated... but an "average" would have been far too harsh. We chose this location because we had an early morning flight, and actually it took only 20 mns to reach airport at 6am. Location is a bit...More

    Thank BLshanghai
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 22 May 2016

    Dear BLshanghai, Thank you for staying at Sheraton Hanoi Hotel. The hotel is located next to the Westlake and only 15 minutes away by taxi to the old quarter. We always strive to provide a value for money experience with genuine care and personalized service....More

    Reviewed 14 May 2016

    I am a regular traveller, and the support and warm that I had received from Sheraton Hanoi (staff from the front desk, manager, restaurant, bell staff and taxi hailers) would rank as consistently very good. The taxi hailer was an amazing source of taxi trips...More

    Thank IchigoE
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 22 May 2016

    Dear IchigoE, Thank you for choosing to stay with Sheraton Hanoi. At Sheraton, the staffs always go out of their way to assist the guests and strive to meet or exceed their expectations. They instill a sense of belonging to all guests through their engagement...More

    Reviewed 13 May 2016

    I have been traveled to Hanoi for more than 3 years. During my first year travel in 2013, i have tried many hotels in Hanoi. Finally, i chose Sheraton Hanoi be my stayed hotel. From 2013 year end to now, I only stay in Sheraton...More

    Thank WallaceWang2016
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 22 May 2016

    Dear WallaceWang2016, Thank you for staying in Sheraton Hanoi. We are delighted to hear that you have had a great experience with us. All staffs strive to give all our guests a warm and comfortable stay. They will continue to deliver top quality service and...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$95 - US$300 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Luxury Hotel in Hanoi
    • #31 Business Hotel in Hanoi
    • #34 Spa Hotel in Hanoi
    • #54 Romantic Hotel in Hanoi
    • #55 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Ctrip TA, Expedia, Booking.com, Agoda, Priceline, Hotwire, getaroom.com, Orbitz, Travelocity, HotelQuickly, Cancelon, TripOnline SA and Evoline ltd so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (782)
    Room & Suite (385)
    Dining (116)
    Pool & Beach (52)
    Hotel & Grounds (531)
    Bathroom (51)
    Business Centre & Event Rooms (16)
    Family and Play Areas (4)
    Nearby
    Nearby HotelsSee all 600 hotels in Hanoi
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    Dragon Hotel
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Gun-Nat
    26 November 2017|
    AnswerShow all 2 answers
    Response from SheratonHanoiManager | Property representative |
    Dear Gun-Nat, Please be informed that we charge US $50 per room per night subject to 7% service charge and 10% VAT from Deluxe to Club room with full club benefit. Warm regards Nguyen Ngoc Tien Director of Rooms
    1
    Vote
    12 November 2017|
    AnswerShow all 3 answers
    Response from Paul P | Reviewed this property |
    No they don't, but they travel company I dealt with do.
    0
    Votes
    surfbreak
    20 July 2017|
    AnswerShow all 5 answers
    Response from tiennguyenngoc | Property representative |
    Dear surfbreak, Please be informed that we have 3 Premium suites with the terrace which located on 18th and 17th floor with panoramic view of the West Lake and the city. They call Presidential Suite and Ambassador suite... More
    1
    Vote
    Room Tips
    "Upgrade to a deluxe suite and gain access to the Sheraton Club Lounge. The complimentary breakfast and..."
    Read review
    "club room and higher floors"
    Read review
    "Lake side room has great outlook on lake - rooms are quite"
    Read review
    "Views looking north or south have great lake views."
    Read review
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