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San Grand Hotel

No.02 Cau Go Alley Hoan Kiem, Hanoi 100000 Vietnam
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Traveller (1128)
Room & Suite (215)
Dining (102)
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About

#14 of 889 hotels in Hanoi
Location
Cleanliness
Service
Value
Travellers' Choice
Lucien Hanoi Hotel & Spa is set in Hanoi, 100 m from Thang Long Water Puppet Theater. This 4-star hotel offers a 24-hour front desk. Guests can sample Vietnamese and American dishes at the on-site restaurant. All guest rooms in the hotel are equipped with a kettle. All rooms come with a private bathroom with free toiletries, while selected rooms will provide you with a balcony and others also boast lake views. All rooms at O'Gallery Classy Hotel & Spa include air conditioning and a desk. This property also has one of the best-rated locations in Hanoi! Guests are happier about it compared to other properties in the area. This property is also rated for the best value in Hanoi! Guests are getting more for their money when compared to other properties in this city.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Patio
Nightclub / DJ
Children's television networks
Highchairs available
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Rooftop bar
Strollers
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Massage
Massage chair
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Room service
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Bathrobes
Safe
VIP room facilities
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English, Vietnamese
1,731Review6Q+A100Room tips

Reviews
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Traveller rating
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Victoria M wrote a review Yesterday
1 contribution
Fantastic place to stay! The staff were so helpful and kind! As soon as we arrived they gave us a map and pointed out all the best places to eat and visit. Kylie organised our tour to Ninh Binh and cruise on Halong Bay- so easy and both fantastic trips! They let us store bags at the hotel whilst we went to other places. Sky bar has beautiful view of city. Food was all delicious, especially the breakfast buffet!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dylan wrote a review 13 Apr
Portland, Oregon3 contributions
The San Grand Hotel was a great stay, and it really comes down to the staff. Ruby from the front desk was extremely helpful and pleasant, and went above and beyond to make our stay excellent. The view of the lake from both the restaurant and our room was excellent, and the location was excellent for exploring shopping and dining in the Old Quarter. We also arranged for a car to pick us up from the Hanoi airport from the hotel, and they were right on time and very helpful. I would highly recommend staying here for first-timers in Vietnam.
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Date of stay: April 2024
Value
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Location
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Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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richard wrote a review 9 Apr
San Mateo, California14 contributions5 helpful votes
Truly this establishment knows customer service, from booking to checkout and everything in between . Exceptional staff eager to help you make your holiday perfect and accommodating. Immaculately clean and perfectly situated in the heart of Hanoi old town, a block away from the lake. Special to Lea, Ruby, Anthony, James and Ryan. Will certainly recommend and return!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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David R wrote a review 9 Apr
1 contribution
Very good restaurant. The food was very delicious Susan served us very well and was very friendly We ate the springrolls and the steak it was very good Servers were very kind and offered us free tea They also gave us some tipps for our vacation.
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bianca T wrote a review 9 Apr
2 contributions1 helpful vote
We stayed at the hotel during our stay at Hà Nội. It was lovely, we went up to the restaurant and Susan was lovely. She recommended places for us to go, very kind and welcoming. The rooms are fabulous and the workers all are great. Rooms are clean
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jet13508149006 wrote a review 5 Apr
1 contribution
San grand hotel was very clean, great service and in a excellent location. Ruby was a fantastic! She provided excellent service andade sure we were well cared for. The hotel provides a great breakfast and also provides a lovely afternoon tea service.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Voyage12500789185 wrote a review 5 Apr
1 contribution
Very strategically located, with clean rooms and not to mention the most friendly and helpful staff from the front office to kitchen. We lost our mobile and Ruby and Anthony was extremely helpful to assist us and Ruby accompanied us to the police station to make report as well. Great service from the team! Well done and keep it up.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jodie W wrote a review 3 Apr
4 contributions
+1
Beautiful hotel! The whole hotel and rooms are lovely! Staff are so helpful especially Ruby at reception. She Gave us lots of information and map of Hanoi on arrival including the times for train street. The roof top bar looking over Hanoi is stunning and the restaurant food was amazing. We had steak and mushroom risotto on evenjng then a brilliant breakfast buffet in the morning. The lady Susan looking after us in the restaurant was brilliant and couldn't do enough for us. Would definitely recommend and stay here again if we returned to Hanoi.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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karan a wrote a review 3 Apr
3 contributions
A good experience. Ruby and all the staff are very helpful . The Rooftop bar has the best view of the lake. Such a lovely haven in the heart of old Hanoi. Situated ideally in the Old Quarter, the hotel is easily accessible by car or bike, and most of the lakeside and OQ can be reached on foot.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kanika L wrote a review Mar 2024
7 contributions
Good hotel, best thing is the afternoon tea. The staff here is amazing. The manager Mr. Cuong offered us to enjoy the afternoon tea even after our checkout. The bar at the terrace is really good with excellent views of the lake. The breakfast was included in our stay and was the most delicious. The breakfast buffet had a lot of variety too.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Ignore the street in which it is located. Excellent views from the top.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£49 - £92 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Lucien Hanoi Hotel & Spa
LOCATION
VietnamHanoi
NUMBER OF ROOMS
60
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SAN GRAND HOTEL - Updated 2024 Reviews (Hanoi, Vietnam)

Frequently Asked Questions about San Grand Hotel
Which popular attractions are close to San Grand Hotel?
Nearby attractions include Lake of the Restored Sword (Hoan Kiem Lake) (0.2 miles), Old Quarter (0.2 miles), and Thang Long Water Puppet (0.08 miles).
What are some of the property amenities at San Grand Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at San Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at San Grand Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at San Grand Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to San Grand Hotel?
Conveniently located restaurants include Lighthouse Sky Bar & Restaurant, Era Restaurant, and L'essence De Cuisine.
Are there opportunities to exercise at San Grand Hotel?
Yes, guests have access to a sauna during their stay.
Does San Grand Hotel have airport transportation?
Yes, San Grand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is San Grand Hotel located near the city centre?
Yes, it is 0.2 miles away from the centre of Hanoi.
Are any cleaning services offered at San Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at San Grand Hotel?
The staff speaks multiple languages, including English and Vietnamese.