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The Oriental Jade Hotel

92-94 Hang Trong Street Hoan Kiem District, Hanoi Vietnam
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Traveller (1851)
Room & Suite (283)
Pool & Beach (152)
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About

#1 of 889 hotels in Hanoi
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Spa
Rooftop terrace
Public wifi
Pool / beach towels
Rooftop pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Shuttle bus service
Car hire
Taxi service
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Charming
Languages Spoken
English, Vietnamese
2,974Reviews10Q+A100Room tips

Reviews
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Adventurer539199 wrote a review Yesterday
4 contributions
As soon as you stepped on the front stairs, you are met with most friendly smiles, all the staff at the hotel whether they were at reception, restaurant, rooftop bar, they are all amazing. They were kind enough to hold our luggage when we went to a 2 day 1 night trip to Hà Long bay and Brian the general manager even offered us a shower before our flights even though we have checked out already. They are so thoughtful. The room itself was very spacious, the bed is really comfortable, it is firm but that's how I like it. Everything is very clean. Nothing to complain about at all. I would recommend this hotel for some luxury star treatment.
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Date of stay: April 2024
Value
Rooms
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Judy L wrote a review Yesterday
San Jose, California14 contributions7 helpful votes
What a fantastic hotel! The service was amazing. We checked in almost at midnight and were greeted with juice and cookies and the friendliest night staff. The next morning, we had the free breakfast and it was so fresh and delicious. You could have custom pho and omelet's and there were so many vegetarian options for our friend. And we had a staff member come to our table, give us a map and asked what we’d like to see. And not in an intrusive way….just super helpful! Pool and rooftop bar offered amazing views and the gym was a decent one. Would absolutely recommend this centrally located hotel to Hanoi visitors and definitely my friends! Again, just the nicest staff and great service.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DexHerrmann wrote a review Yesterday
Siem Reap, Cambodia83 contributions33 helpful votes
+1
Staying at The Oriental Jade in Hanoi was a delightful experience. I was welcomed by smiling and kind staff from the young man outside greeting me as I got of my taxi to the nice ladies at the reception desk. This continued throughout my full stay. The premises are beautiful, elegant and simple. I loved the pool area with its amazing view, good sized pool and nice bar and large sitting area. I ordered a Banh Mi that was delicious and also a Mocktail I enjoyed so much. My room was very nice! Comfortable, quiet, and with high class amenities. I took a bath and the bath oil is just so relaxing. I also went to the hotels SPA and I must say my cupping massage was very pleasant, very professional. I enjoyed it so much! Breakfast buffet is so delicious. So many dishes to choose from, fresh and I could see the kitchen staff checking on it constantly, and the waiting staff was also very kind and professional. The location is so convenient, right in the heart of Hanoi Old Quarter, walking distance to everywhere you want to walk to. Yes, I had a wonderful stay and it will certainly not be my last one. Muchas Gracias, me hicieron sentirme muy consentida.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: Just enjoy your stay! Enjoy the pool and dont hestitate to have lunch or a snack and cocktails by...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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dfawegawegaeg wrote a review 19 Apr
New York City, New York6 contributions5 helpful votes
Great hotel, friendly and super attentive staff, very high quality cocktails at the bar. Excellent location. Thanks for the front desk staff!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dee wrote a review 19 Apr
1 contribution
Wonderful find for us..this hotel combined a high standard of quality, comfort and value with authentic Vietnamese hospitality and service. Breakfast buffet is really excellent with fresh fruit, juices and yogurt. Hot food offerings brought to your table. If you fancy something not on the menu, chef will do their best to prepare it for you. The rooftop pool and bar serve an excellent choice of beers and cocktails with a range of freshly prepared menu items. The infinity pool although not large is well managed and looks on to a glittering skyline especially in the evening. I took advantage of the O’ Spa in the hotel and enjoyed steam room, sauna and a massage. Lovely hotel to start the day in and return at the end of the day to relax. Plan to return on future visits, highly recommend for business or leisure travel.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Visited mid April, hotel busy but staff make sure all guests are looked after. Did not have car...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nicholas masucci wrote a review 19 Apr
3 contributions
Excellent hotel and facilities. Very impressed with breakfast buffet. Nice roof top bar and pool and good gym for quick workout. I would like to thank staff who are excellent. Thank you for a very enjoyable stay in Hanoi
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stephen S wrote a review 19 Apr
2 contributions
The freshness of the hotel, friendliness of the staff, comfort of the rooms, excellent location, superb food. The perfect hotel that met all the needs of a family. I seriously recommend this hotel, out of 28 countries I have visited this hotel features in the very top. Very professional and wholesome, book with them you will see straight up value.
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Date of stay: April 2024Trip type: Travelled with family
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Traveler526990 wrote a review 19 Apr
3 contributions
Great stay. It was our first time in Vietnam and in hindsight we could not have stayed at a better location in Hanoi! The General Manager, David Do, made us feel like VIPs. The rooftop bar is an absolute gem. The views and food were 10/10 perfect. The staff were all very friendly. The laundry service was perfect and affordable. I'll definitely want to stay at The Oriental Jade next time I visit Hanoi!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andrew V wrote a review 19 Apr
Perth, Australia1 contribution
This hotel must be one of my favourite! The room was spacious and clean, good selection of amenities in the room were provided free of charge and the facilities at the hotel were superb. The small gym has enough to keep you active and the roof top pool has great views of the city. Breakfast was tasty with good selection of local and western food. David the GM and his staff really go above and beyond to deliver first class service. I’ve travelled a lot but must say the service here is truly world class. Thanks again David and team for your hospitality and I look forward to staying here again.
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Date of stay: April 2024Trip type: Travelled solo
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Sightseer643931 wrote a review 18 Apr
Ho Chi Minh City, Vietnam4 contributions1 helpful vote
Oriental Jade was a very nice hotel located right in the heart of the Old Quarter.. The staff was wonderful. Benjamin treated us like we were the only people he had to take care of. Olivia was always sure to greet us when we came and went from breakfast. We would definitely stay at the Oriental Jade again and would recommend it to friends.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£78 - £130 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE ORIENTAL JADE HOTEL - Updated 2024 (Hanoi, Vietnam)

Frequently Asked Questions about The Oriental Jade Hotel
Which popular attractions are close to The Oriental Jade Hotel?
Nearby attractions include Lake of the Restored Sword (Hoan Kiem Lake) (0.1 miles), Thang Long Water Puppet (0.2 miles), and An Handmade - H’Mong Hemp Fabric (0.09 miles).
What are some of the property amenities at The Oriental Jade Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Oriental Jade Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Oriental Jade Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Oriental Jade Hotel?
Conveniently located restaurants include L'essence De Cuisine, Terraço Sky Bar & Restaurant, and The Majesty Sky Bar.
Are there opportunities to exercise at The Oriental Jade Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Oriental Jade Hotel have airport transportation?
Yes, The Oriental Jade Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Oriental Jade Hotel located near the city centre?
Yes, it is 0.3 miles away from the centre of Hanoi.
Are any cleaning services offered at The Oriental Jade Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Oriental Jade Hotel?
The staff speaks multiple languages, including English and Vietnamese.
Are there any historical sites close to The Oriental Jade Hotel?
Many travellers enjoy visiting Temple of Literature & National University (1.0 miles), Hoa Lo Prison (0.4 miles), and Ho Chi Minh Mausoleum (1.1 miles).