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Hanoi Emotion Hotel

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#189 of 573 Hotels in Hanoi
Certificate of Excellence
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150 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Denton, Texas
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 October 2016

We booked a 7 day tour with this hotel that started with them picking us up at the hotel and arranging for us to go to both Sa pa and Halong Bay within the week. We stayed one night at the hotel and it was excellent. We then were taken right to our tour the next day to Halong Bay.... More 

Helpful?
Thank jsettemeyer
Yangon Region, Myanmar
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 August 2016 via mobile

Thank you for making me feel welcome. Nice room and very friendly team, willing to help, very kind. Breakfast was nice - the value for money makes total sense and made my 48h visa stay enjoyable, I would be happy to come back. Cheers to the team !!!!!!!!

Helpful?
Thank Olivier D
Level Contributor
4 reviews
Reviewed 25 March 2016 via mobile

Good: friendly staff, nice entrance, food from the restaurant can be ordered from bed and if you want something beside from the menu the try to fulfill everything an it was cookt within 15min. OK: price for the menus is maybe little bit high for hanoi. The design of the room is also nice. Not so good: slow wifi (had... More 

Helpful?
Thank matthiask352
Hanoi, Vietnam
1 review
Reviewed 22 March 2016

I am travelling quite often to Hanoi and finally, after changing several hotels, found Emotion hotel like the definitely best choice in view of price/service comparison. But the most impression I have got is from atitude of staff there, not only receptions but all the staff you might meet in the hotel. That place I really feel like sincerely welcomed... More 

Helpful?
Thank josef69neo
Sydney, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 March 2016 via mobile

The hotel was very nice and had a nice charm about it. The staff here where wonderful and the breakfast was very nice The rooms where a bit small but nice the only problem was the location was to far from anything And walking out of the hotel u find a quiet back street. Not very appealing.

Helpful?
Thank Maz00h
Sydney, Australia
1 review
Reviewed 29 December 2015

my friend introduced this hotel for me, i stayed for 4nights, their reception provided very good service, there were some fruit provided in room every day, clean and good value for money. my viet friend can not accompany with me every day, i really need some good advice for travelling Hanoi. the staff Kevin helped a lot when i am... More 

Helpful?
Thank 866jane123456
Hue, Vietnam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 December 2015

Outstanding experience and good value for money. Located by the Old Quarter of Hanoi, near a lot of restaurants, shops and bars, as well as connection to the rest of the center city. Wifi is free and good, and each room has a handy device that gives you free access wifi as you move around the public area of hotel.... More 

Helpful?
Thank khanh N
Aldershot, United Kingdom
1 review
Reviewed 21 September 2015 via mobile

A very modern, well decorated hotel close to areas of interest, i.e. The Temple of Literature & Hang Day Stadium). The staff were incredibly welcoming. The room was brilliant and housekeeping made up the room every day. The bed was harder than I am used to, but was still comfortable. Staff throughout the hotel were exceptional, tending to my every... More 

Helpful?
Thank Marcus R
Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 September 2015

Arrived with high hopes after reading review only to find disappointment. Hard bed and hard pillow. Very clear instruction next to toilet for all used toilet papers to be put into rubbish bin instead of flushing into toilet. Broken shower head and weak water pressure. This is a 2.5 star hotel in a side street. Bedroom walls are dirty and... More 

Helpful?
1 Thank Anna C
HanoiEmotion, Manager at Hanoi Emotion Hotel, responded to this review

Dear Mrs Anna C, Warmest Greetings from Hanoi Emotion Hotel Team! Firstly, I would like to express our gracious thanks for your stay at our hotel in september, as well as to send the most sincere apology for the inconvenience during your stay with us. I would like you to know that your feedback is very valuable to us to... More 

Hanoi, Vietnam
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 September 2015

authentic and unique 3 stars hotel in hanoi , but i rate 5 stars for their service. delicous PHo here. last, thank you to send me back my documents to my office. highly recommended and will come back next time

Helpful?
Thank stevenle1988

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Being one of the top exquisite boutique hotels in Hanoi, this property’s sole purpose is to enhance your trip to Vietnam. Boasting a list of finely decorated guestrooms and equipped with modern amenities, this hotel will provide you a restful night rest. Additional services such as laundry and tour arrangements will make your stay more memorable. Hanoi Emotion Hotel got Certificate of Excellence Hotel 2012 from Tripadvisor.On-site restaurants will serve some famous local delights, while their bar offers cool refreshing beverages. Putting aside its luxury, Hanoi Emotion Hotel is situated within close proximity to Temple of Literature, Fine arts museum, and most of major attractions in Hanoi, offering a great cultural experience to all travelers.This hotel is also a great choice for the business men who like the quiet stay, the excellence service and the convenient from this hotel to the important international conference centers. ... more   less 

Additional Information about Hanoi Emotion Hotel

Address: 26 - 28 Hang Bot St (Next to Temple of Literature), Hanoi +844, Vietnam
Region: Vietnam > Hanoi
Price Range: £27 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Emotion Hotel 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with HostelWorld, Expedia, Asiatravel.com Holdings, Agoda, Priceline, Booking.com, Hotels.com and Travelocity so you can book your Hanoi Emotion Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#33 Business Hotel in Hanoi
#65 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Emotion Hotel staff and other travellers.
2 questions
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Questions? Get answers from Hanoi Emotion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“on top floor is restaurant with nice view and gym to excercise after nice eating...:)”
 of 5 bubbles josef69neo, 22 Mar 2016 | Read review
“Always ensure to inform what types of room you need prior eg double , twin, on the same floor with friends/ families”
 of 5 bubbles annacU2602IF, 19 Sep 2015 | Read review
“wake up early and enjoy the view from the restaurant”
 of 5 bubbles stevenle1988, 16 Sep 2015 | Read review
“All the rooms are very quiet and excellent in this Hotel”
 of 5 bubbles U6042MEvisitor, 11 Sep 2015 | Read review
“All rooms appeared to face onto the street. The two that we had were clean and comfortable.”
 of 5 bubbles TinaT58, 19 Jan 2015 | Read review
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