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5.0
#26 of 958 hotels in Hanoi
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hanoi Boutique Hotel & spa is in the heart of Hanoi's historic quarter, a 5-minute walk from attractions like Dong Xuan Market and Hoan Kiem Lake. Free high-speed Wi-Fi are available in rooms and hotel lobby. Air-conditioned rooms have free tea/coffee making facilities and a DVD player. A satellite TV, hairdryer and safe are included. Hanoi Boutique Hotel & spa features a spa and health club where guests can enjoy face and body treatments. Tours can also be organized by the tour desk. The restaurant serves a daily breakfast, as well as Western and Vietnamese meals for lunch or dinner. Room service is available round the clock. The hotel also offers 24-hr front desk, bike and car rental services. Guests can also enjoy laundry and currency exchange services.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Nestled in the heart of Hanoi's Old Quarter, the Hanoi Boutique Hotel & Spa is celebrated for its enviable location close to local attractions and street food, despite some noise concerns. Guests frequently commend the hotel for its value, spotless rooms, and commendable amenities, which include a praised breakfast and a spa that offers a high-quality experience at reasonable prices.
Although standard rooms may be on the smaller side with limited natural light, the service is often highlighted as attentive and personalized, contributing to the hotel's charming and welcoming atmosphere.
Location
Central
Atmosphere
Charming
Rooms
Cozy
Value
Reasonable
Cleanliness
Spotless
Noise level
Mixed
Service
Attentive
Amenities
Outstanding
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This space is directly in Hanoi. As you arrive here, you will likely see many motorcycles and cars on your journey moving in many directions, which is part of the experience in Hanoi. My daughter and I are vegan and we found a lovely vegan spot (IVeganSuperfood) within a 5 minute walk of Hanoi Boutique & Hotel. As we arrived at the space, a staff member came out to carry our bags inside and we were greeted with a tea and snack while the front desk described some of the activities we might enjoy in the area. She also taught us how to barter. We arrived on the floor to our room in this boutique hotel and were given a choice of rooms. The room we chose was in front of the staircase with the beautiful lanterns and we could see this from our room. Water was waiting for us in our room and we learned how to operate the power (key stays in the power holder to keep the a/c and lights running). Every time we had a question, it was promptly answered with care and consideration. I always felt welcome. Breakfast was incredible as my daughter and I got to try vegan phu for the first time because the staff made it vegan for us. There was an incredible buffet of fruit amongst a hot section. This breakfast is much more abundant than any free breakfast at any hotel I have ever stayed at in the U.S. and many other countries. Perhaps the best part of my stay was my conversations with the night receptionist as I woke up early each day and we had some great conversations about the culture, customs, and nuances of Hanoi and Vietnam overall. He even offered to give us a personal tour, which was wonderful. It is hard to navigate the streets of Hanoi because they aren't in a grid format, but he knew just how to get us to many wonderful spots. At the end of the tour, he took me to the pharmacy and translated the issue so that my daughter and I could both get a cream for (a bee sting and a rash). I would stay here again in a heartbeat. The bed is comfy, the breakfast is delicious and abundant, the staff speaks English, and everyone was helpful, friendly, and seemed interested in our travels.
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Date of stay: June 2024
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Trip type: Travelled with family
Room Tip:The city is very busy and this a nice, quiet space in the midst of all this beautiful chaos.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here in January 2024, and honestly we couldn’t have picked a better spot. The rooms were incredible, the hotel is located right in the downtown core, and the breakfast is incredible. But most importantly, the staff were the best we’ve ever had. They helped us with booking a ha long bay cruise and a tour in ninh binh. They took the time to go over recommendations and make sure we were enjoying our stay. If we ever return to Hanoi we are definitely staying here again.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We cannot recommend the Hanoi Boutique hotel enough.
The hotel is excellent value for money. We booked a suite for a weekend getaway and it did not disappoint. The room was a great size with a separate living area and the bathroom was huge with a roll-top bath and a shower which could fit 4. Towels were changed daily. Complimentary water, tea/coffee, and toiletries topped up each day. The bed was comfortable, and the breakfast offered lots of choice. The location of the hotel is also good with attractions, bars and restaurants all within walking distance.
However, what made this stay for us, was the staff. They are hands down the most welcoming and helpful staff we have ever had the pleasure of meeting. We’ve both travelled extensively and these guys are second to none. As an LGBTQ couple, we can be weary when travelling as our presence isn’t always well received. However, the staff went above and beyond to make us feel at home. From handwritten, personalised messages with our bedtime chocolates, to Rosie on the front desk giving us a ton of information on everything and anything we needed. Ken and Neo in the restaurant were amazing. One morning, when getting to breakfast at the tail end, they made us fresh coffee and a fruit platter to take up (even though we’d managed to get something from the buffet). Not only that, they had some great suggestions on where we might like to visit that day (and they were right).
We visited during rainy season, but an umbrella was ready and waiting for us when we looked to go out in the evening. Amy and Chloe were even kind enough to allow us late check-out free of charge despite the new guests arriving an hour later. It really was a 5 star experience and we’ve agreed, if we have another getaway in Hanoi, we’ll be back.
Don’t hesitate with this one, it’s a gem.
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Date of stay: June 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Only one night but it was such a lovely haven at the end of a long tour. The doorman and then the reception staff were welcoming and gave us good advice about our location and what was around as Wellers on our room, which was beautifully appointed and really lovely and clean. Breakfast the next morning was served by friendly and happy weight staff and the checkout process was made extremely easy by English-speaking reception staff who were genuine in their willingness to ensure our stay had been as easy as possible. This hotel compared favourably with some of the four and five star hotels we stayed in during our visit and I would definitely go back there again or recommended to friends. The customer service manager Lucy was particularly attentive and good in her job. Well done Hanoi boutique hotel
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:This is a very safe part of Hanoi so don’t be afraid to get out and explore. There are lots of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Very well located hotel near Hoan Kiem lake. Friendly welcome upon arrival. Nothing to complain about the staff. Very good service and always with a smile. We received good information about the sights in Hanoi and the surrounding area. We also received a document with restaurant tips (Vietnamese cuisine, Western cuisine, vegetarian,...), which was very useful. Very well maintained hotel that has recently been refurbished. The breakfast was tasty and varied. Nothing to complain about the room and bathroom. Nicely decorated, a decent double bed and a small but functional bathroom. Good air conditioning. We had booked a triplex deluxe room with a mattress for the 3rd person on the floor. Room 304 has a window that looks out onto a wall. It doesn't bother you. However, it is not recommended to book this room during the weekends. A nearby bar causes serious noise pollution until the early hours. Even earplugs didn't help. The hotel itself has no control over this. Because we had booked 3 nights here, we indicated to reception that we did not want another night in these circumstances. Management immediately provided a solution. We got 2 standard rooms because there were no more deluxe rooms available. These were also in order and we had no noise pollution here. Our travel agent had booked this hotel with a "no refund". Due to a traffic jam, our cruise on Halong Bay was canceled, which unexpectedly changed our itinerary. As a result, night 3 at this hotel was cancelled. The hotel did refund us for this night!!! Conclusion: well located and well maintained hotel! If you are staying there on a weekend, be sure to request a room where you will not be bothered by loud music. We definitely recommend this ideally located and beautifully maintained hotel!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Vraag een kamer waar je géén last hebt van geluidshinder! Kamer 304 heeft last van muziek van een...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is located optimally in the Old Quarter. Like most other hotels, it is an old narrow building with old world vibes. It is easy to find, but at times difficult for the car to enter the narrow lane. We had booked Deluxe Room with City view through MAKEMYTRIP, but when we reached the Hotel, we were allotted Standard Deluxe Room which was inferior to our booked category. The staff was really helpful and provided us details which enabled us to follow up with MakeMyTrip and they sorted it out in 2 hours. During this time, the staff already showed us the new room and shifted our luggage there while we went for lunch. The room was on the top 9th floor, where the lift does not go, so we have to walk 1 floor everytime. However, the room was great with nice views, comfortable beds, and clean bathroom. The breakfast had options for vegetarians and vegans, and the highlight was the cold coffee (lighter version). On the checkout day, our flight was late night, and the staff helped to keep our luggage safe, to weigh it, and also helped with boarding the cab at short distance from the hotel. Overall, it was a memorable stay for 2 nights. The staff makes the experience top notch, as all of them are extremely friendly, speak great English, and care for the guests. This hospitality is very rare and we will always cherish it.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip:Don't pack heavy luggage, as may need to walk a short way to reach hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Super nice hotel, clean and with everything you need. The treatment of the employees is unbeatable, always attentive, with a smile and they speak perfect English. The room was super comfortable, the big bed and the shower with hot water and lots of pressure. Breakfast is a buffet but it also includes the menu with which you can order other dishes you want such as pho soup, eggs to taste, pancakes... Without hesitation I would stay here again.
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Date of stay: May 2024
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here 2 times during our vacation two nights in April and 3 nights beginning of May (because we loved it so much the first time).
Be aware that he classic rooms and some other rooms lack natural light (it did not bother me) so ask about this if it is important for you.
Lucy and her front desk colleague, Rosie, and the rest of the staff are very friendly and try to help wherever possible.
The hotel is lovely, it is in a great location, in the Old Quarter and all of the main sites are within easy walking distance (5 to max 15 minutes). The rooms are clean, well equipped and a decent size for the Old Quarter.
The breakfast has lots of European and Asian choices and is of very good quality. There are some extra's (like pho soup) you can request (included in the price).
I got a very good massage also and it was better (and cheaper) then the massage I had outside later (Hanoi massages are expensive compared to other places).
I wil recommend this place to my friends.
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Date of stay: April 2024
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Location
Cleanliness
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Trip type: Travelled with friends
Room Tip:Like almost all of the hotelbeds in Vietnam the matrasses are relatively hard (for european guest).
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
At first we were a little surprised, we had room 301, two windows in the room but everything was dark because of the neighboring houses, but that had the advantage that the room was very quiet. The hustle and bustle and smells of the city were only noticeable when you left the hotel. Central location, everything in the old town was within easy walking distance, good breakfast with soup, omelette, cold and warm dishes, fruit, coffee, etc. The hotel was clean and the massage was also very good and at a fair price. Lucy was very friendly and competent, it was always a pleasure to see her. An Agribank ATM is directly opposite the hotel.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff here are bar none, absolutely none. Mai is the manager, and her exceptional hospitality, kindness, generosity, competence, and expertise flow through to every member of the staff there, and so, they are all just as she is. If you are a light sleeper like I am, you are one person or two people travelling together, and you don't need lots of natural light, pay for the deluxe room and ask for room 603 for a quiet, restful sleep. (Photos are of room 603 and breakfast room.) You won't regret staying here. In the future, I won't stay anywhere else.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip:If you are a light sleeper like I am and you are one person or two people travelling together,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Hanoi area.
PRICE RANGE
£34 - £51 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hanoi Boutique Hotel 1
LOCATION
VietnamHanoi
NUMBER OF ROOMS
56
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HANOI BOUTIQUE HOTEL & SPA - Updated 2024 Reviews, Photos & Prices
Frequently Asked Questions about Hanoi Boutique Hotel & Spa
Which popular attractions are close to Hanoi Boutique Hotel & Spa?
Nearby attractions include Old Quarter (0.07 miles), With Love From The Mountains (0.2 miles), and An handmade Hang Manh - Ethnic Craft Station (0.2 miles).
Are there any historical sites close to Hanoi Boutique Hotel & Spa?
Many travellers enjoy visiting Temple of Literature & National University (1.1 miles), Hoa Lo Prison (0.8 miles), and Ho Chi Minh Mausoleum (1.0 miles).
