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Hanoi Boutique Hotel & Spa

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#128 of 577 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Boutique Hotel & Spa
Hanoi Boutique Hotel & Spa
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598 Reviews from our TripAdvisor Community

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Showing 440: English reviews
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Reviewed 4 days ago NEWvia mobile

Booked for one night and paid extra for a late check out then next day because we were flying home. Arrived at the hotel to a very overwhelmed receptionist, who quite frankly didn't seem to like her job at all. Asked to have some laundry done, received a see what we can do response. Room was on the third floor...

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Helpful?
Thank Tricia G
Brisbane, Australia
Reviewed 1 week ago NEW

My boyfriend and I stayed here for 6 nights. We arrived and the room we were given looked NOTHING like the room we had booked. Along with having entirely different facilities (no bath, tiny bathroom, no couch, etc) the room was dirty, the pillows were stained yellow, the walls were covered with dirt or scatches and the furniture was falling...

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Helpful?
Thank gracecatherineh
Cape May, New Jersey
Reviewed 2 weeks ago

We booked the hotel last minute, and couldn't have been happier with our decision. The staff was very friendly and helpful. They worked with us and helped us find a trip to HaLong Bay we were interested in as well as a city tour on the motor bikes. The motor bike tour was an awesome way to see the city...

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Helpful?
Thank UnlimitedExploration
South Africa
Reviewed 2 weeks ago

The staff at this hotel will do anything to try and convince you to move to another hotel. They claim that the other hotel is nice but upon inspection I found it to be old and unpleasant. The other hotel felt like a downgrade and not worth the money I spent so I declined to move. A few hours later,...

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1Thank Muhammad C
London, United Kingdom
Reviewed 3 weeks ago via mobile

I stayed at the end of December and had not got round to writing a review but feel it is important that I do to warn people about this hotel..... I arrived in Hanoi in the early hours of the morning after a delayed flight tired and very much looking forward to my bed. On arrival at the hotel I...

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1Thank Nomadiclondoner2
Huddersfield, United Kingdom
Reviewed 3 weeks ago

Stayed here for 14 nights from 10 January 2017. The hotel is in the old quarter so it can be noisy at night. We asked to be moved after the first night and ended up in room 606 which was very comfortable and quiet. The breakfast was fine and the staff very kindly made me a ginger tea for my...

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Thank VJLF
Luxembourg
Reviewed 3 weeks ago via mobile

We stayed here for one night. The rooms are quite clean and staff was very friendly and helpful. They managed to get us train tickets in completely sold out trains and we could store our luggage with them prior and after our one night stay when we went on tours around hanoi. One star loss though because there were still...

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Thank Immerenga
Reviewed 4 weeks ago via mobile

Very good hotel!!! I would totally recommend this hotel for many things: - Location: it's right in the Old Quarter, close to many little restaurants and bar streets, fairly close to the Hoan Kiem Lake and 10- min drive to the main touristic attractions. - Staff: absolutely helpful and nice, on time for our pick-up and drop-off, good restaurants suggestions...

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Thank Cristina E
Bern, Switzerland
Reviewed 4 weeks ago

We booked a room in the Hanoi Boutique Hotel for nights after an arduous flight from overseas. Since we were quite tired, we were looking forward to relax for a while in our room. Obviously overwhelmed by our passports and the room reservation system, the receptionist asked us to sit down and wait in the lobby. Overanxious, the receptionist began...

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2Thank VoyageurSNCF
London, United Kingdom
Reviewed 4 weeks ago

I loved this hotel, but then at the end of our stay we visited Halong bay and someone mistakenly took our bag instead of their own, we had a very short time to get this sorted before we board the night train for Hue. The travel assistant at the hotel came into her own she was brilliant. not only did...

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Helpful?
Thank oldgreghmmmcreamy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Hanoi Boutique Hotel & spa is in the heart of Hanoi's historic quarter, a 5-minute walk from attractions like Dong Xuan Market and Hoan Kiem Lake. Free Wi-Fi are available in rooms, while a free computer corner is available in the lobby.Air-conditioned rooms have free tea/coffee making facilities and a DVD player. A satellite TV, hairdryer and safe are included.Hanoi Boutique Hotel & spa features a spa and health club where guests can enjoy face and body treatments. Tours can also be organized by the tour desk.The restaurant serves a daily breakfast, as well as Western and Vietnamese meals for lunch or dinner. Room service is available round the clock.The hotel also offers 24-hr front desk, bike and car rental services. Guests can also enjoy laundry and currency exchange services. ... more   less 

Additional Information about Hanoi Boutique Hotel & Spa

Address: 07 Ngo Gach Street, Hang Buom Ward, Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Hanoi Boutique Hotel)
Region: Vietnam > Hanoi
Price Range: £28 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanoi Boutique Hotel & Spa 4*
Number of rooms: 56
Reservation Options:
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Hotel Style:
#29 Business Hotel in Hanoi
#40 Luxury Hotel in Hanoi
#41 Family Hotel in Hanoi
#51 Spa Hotel in Hanoi
#56 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Boutique Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms on floors 6 to 9 for a quiet night.”
 of 5 bubbles VJLF, 5 Feb 2017 | Read review
“All rooms are great”
 of 5 bubbles oldgreghmmmcreamy, 24 Jan 2017 | Read review
“Check bathroom facilities we had a lovely bath but hubby struggled to fit in and use shower attachments as bath was v small.”
 of 5 bubbles Mollycob, 13 Jan 2017 | Read review
“make sure you ask for a walk in shower, not one over a bath!”
 of 5 bubbles nic0labaker, 21 Dec 2016 | Read review
“The nicer rooms (pictured) require spending a little more.”
 of 5 bubbles logant431, 16 Dec 2016 | Read review
5 of 5