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Diamond Hotel

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37 Reviews from our TripAdvisor Community

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Showing 21: English reviews
San Francisco, California
Reviewed 3 weeks ago via mobile

Despite the info on Trip Advisor, this is not a 3.5 star hotel. They were doing loud construction at 7am on Sunday morning, and later were cutting metal in the stairway. The listing advertised free breakfast which we were told was "no more", with no effort to make up for it. So we checked out and maneuvered around the stacks...

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1Thank David M
Hanoi, Vietnam
Reviewed 3 weeks ago

This hotel should not currently be trading. It is a disgrace and is indicative of the worst of Vietnam's attitudes. It is totally renovating its 6th and 7th floors. There is renovation banging and hammering noise around the clock. I put up with it all day and said nothing, but at 1.45 in the morning I rang down to ask...

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1Thank journowriter01
Reviewed 29 September 2016 via mobile

The hotel was clean when we arrived there. Savi (a guy that helped at the reception) was very helpful and helped us to book a trip to Sa Pa. Unfortunately the next day the builders was building in the building, therefore the lift was full of rubble. The rooms were clean though

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Thank WillemVDMerwe
Ringe, Denmark
Reviewed 2 August 2016

First impressions matter: the reception area was tiny and smelled like cigarettes, the guy behind the counter never looked at us because the tv was showing something more important. Awful room! - Deluxe City View The room was with a "city view" meaning on the second floor with a view of the noisy street. It smelled damp and moldy. It...

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1Thank Aronsejet
Brisbane, Australia
Reviewed 25 June 2016

This was a great bargain when staying for business in Hanoi. Large room and spacious, clean bathroom. At little dated with charm. Good wifi and very helpful and friendly reception. Nice breakfast buffet. The windows were not soundproof but at least they were double panes. Would also be a good family or tourist hotel and located right in the middle...

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2Thank ExpatFamily_12
Reviewed 18 May 2016

Large beds in the deluxe rooms, good speed free wifi. Good bathrooms. Can organise airport taxis there and back to the hotel. Organised trip to Halong Bay through the hotel (USD$55) and got water puppet theatre tickets included, which was a nice surprise! Great location, not on backpackers street so a bit quieter but still close to the Lake.

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Thank Cole S
Bridgehampton, New York
Reviewed 29 February 2016

I have been coming to Hanoi since 92 and lived and worked there for 2 years. I come back to Hanoi every year with my family now and have been staying at this hotel for the past 3 years. Its easy and is well located as you can see the lake from the top breakfast floor...staff is nice and we...

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Thank bewls
Plymouth
Reviewed 19 September 2015

A great little hotel, modern exceptionatly clean throughout, all the staff very friendly and helpfull throughout our stay. Breakfast was exellent with as much as you wanted to eat. Location was ideal for the lake and various forms of transport. A special mention to Berry who can arrange any and all trips competative with any of the local tourist agents...

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1Thank BRGPlymouth
Thuy V, Director of Sales at Diamond Hotel, responded to this review

Dear Mr. Barry, Warmest greetings from Diamond Hotel! We would like to thank you for choosing to stay at Diamond Hotel Hanoi. On behalf of the staff and management, we would like to extend a warm welcome to you and congratulate you for choosing our great location hotel in Hanoi. Our hotel has a gourmet restaurant which located on the...

Hamilton, New Zealand
Reviewed 25 July 2015

Really helpful people- Mr Savi in pảrticula. Great trip recommendations for Ha Long Bay & Perumeí Pagoda Tour. Breakfast is everything you need - choice of bacon and eggs, toast, fruit etc. Central to shoping & food ....Highly recommend doing the food tour!

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1Thank Debbie H
Thuy V, Director of Sales at Diamond Hotel, responded to this review

Dear Ms. Debbie, Greetings from Diamond Hotel. Thank you so much for your kindly choosing Diamond Hotel as your accommodation in Hanoi. We are here to serve you and cater to your personal needs. We assure you that you will have a comfortable stay at our hotel. We are certain that you will enjoy all the facilities and services we...

Reviewed 26 June 2015 via mobile

I love this hotel cos its location is perfect. Just few steps to Hoan Kiem lake and old city. The room is super spacious and clean. The staff is very friendly amd helpful. They arranged us the tour to Halong bay with great price and services. I would recommend everyone to stay here if you travel to Hanoi.

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2Thank Nguyễn T
Thuy V, Director of Sales at Diamond Hotel, responded to this review

Dear Mr. Duy, Warmest greetings from Hanoi! We would like to thank you for choosing to stay at Diamond Hotel Hanoi. On behalf of the staff and management, we would like to extend a warm welcome to you and congratulate you for choosing our great location hotel in Hanoi. Diamond Hotel Hanoi is devoted to providing excellent services and great...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Laundry Service

Additional Information about Diamond Hotel

Address: no 3 Bao Khanh Street | Hoan Kiem, Hanoi 15000, Vietnam
Region: Vietnam > Hanoi
Price Range: £24 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Diamond Hotel 3.5*
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Hotel staff and other travellers.
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Monmouth, United Kingdom

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get something with a soft bed and as high as possible!”
 of 5 bubbles Aronsejet, 1 Aug 2016 | Read review
“Ask for a lake view.”
 of 5 bubbles BRGPlymouth, 18 Sep 2015 | Read review
“As high as better, less noises”
 of 5 bubbles yaakovm274, 14 Apr 2015 | Read review
“Higher floor will have good view”
 of 5 bubbles newway_wilflife, 23 Feb 2015 | Read review
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