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Hanoi Golden Moment Hotel & Travel

Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Hotel description
The Hanoi Golden Moment Hotel (Formerly Hanoi Golden Sun Moment) is located in the heart of Hanoi's old quarter, just a stone's throw away from the famous Hoan Kiem Lake. All of our rooms are tastefully furnished to the highest standard with a stylish décor of dark wooden furniture contrasting with white and hints of bright red giving these rooms a trendy modern feel. This cosy hotel is run by a small team of professional, highly trained and enthusiastic staff who will do everything in their power to make your stay in Hanoi an unforgettable one. At the Hanoi Golden Moment you will experience many special moments such as: A moment of peace, a moment of romance, a moment of fun and so on. Here are some questions for you: *How long is a moment? *What is a moment? *What kind of moment are you looking for in Hanoi? These will certainly be our answers: *A moment of great time * A moment of peace * A moment of great friendship * A moment of good food * A moment of romance * A moment of colour * An effortless moment * Or simply be .... -------- A moment of Hanoi -------
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Traveller (182)
Room & Suite (109)
Dining (23)
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Overview
  • Excellent85%
  • Very good13%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“old quarter”(120 reviews)
“halong bay”(61 reviews)
“night market”(30 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3 Star Hotel
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Offers from Hanoi Golden Moment Hotel & Travel
Special Offer: Book Direct @ Best Price
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Contact Info
Name/address in local language
Offers from Hanoi Golden Moment Hotel & Travel
Special Offer: Book Direct @ Best Price
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (519)
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Traveller rating
364
56
6
3
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364
56
6
3
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Show reviews that mention
All reviewsold quarterhalong baynight marketrecommend this hotelthe hotel staffstaff are extremely friendlyhotel is locatedfamily suitebalcony roomairport transferevery morninglocal foodclean roomshoan kiem lakephonice bathrooma great stay
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1 - 5 of 429 reviews
Reviewed yesterday

Room cleanliness & tidiness is essential for us. Excellent Customer Service when we communicated to them for direction & etc. They very Friendly & willingly to help. And even we simply request for Breakfast packing..They just do so for us....I am so Sorry.. forgot to...More

1  Thank tingma7939
Hotel's Favourite
Reviewed 5 February 2018 via mobile

We stayed here a few days before joining a tour group, and we can't praise this place enough. The staff were all fantastic and really helpful with anything we asked (even crossing the road at first! ). We were sorry to leave to another hotel...More

7  Thank Phillip T
Response from GM H, Manager at Hanoi Golden Moment Hotel & TravelResponded 25 February 2018

Dear Mr. Phillip T, Thank you very much for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are...More

Reviewed 2 days ago

We stayed here for about 5 nights over a period of 2 weeks and used it as our base to travel around Northern Vietnam and glad we did. Service is top notch, Ms Hoa arranged trips to Ninh Binh, Cao Bang and Halong Bay, all...More

2  Thank Tai H
Response from GM H, Manager at Hanoi Golden Moment Hotel & TravelResponded 2 days ago

Dear Mr. Tai Hoang, What is a lovely review! Thank you very much for your detailed words. We feel very motivated reading your experience at Hanoi Golden Moment Hotel. It was very happy to hear that your overall impression about the hotel and our service...More

Reviewed 4 days ago

driver picked us up from airport after a little time to find him. hotel didn't have the room i had booked so put us into a suite - it was a bit shabby to be honest, the shower leaked, the decor needed re doing, one...More

2  Thank Greenmiles4
Response from GM H, Manager at Hanoi Golden Moment Hotel & TravelResponded 2 days ago

Dear Mrs. Greenmiles4, Thank you so much for taking your valuable time to share your thought about our property and service. Firstly, on behalf of our hotel Management board we do apologize for everything which made you feel uncomfortable during your stay at our hotel....More

Reviewed 3 weeks ago

The entire staff at Golden Moment Hotel were always very helpful and professional. They provided excellent customer service and made sure that the rooms and the tours they helped set up for us were also satisfactory. Ms. Flower and Ms. Rose always went out of...More

1  Thank 13LiveLife
Response from GM H, Manager at Hanoi Golden Moment Hotel & TravelResponded 2 weeks ago

Dear Mr. 13LiveLike, Warmest greetings from Hanoi Golden Moment Hotel! Thank you very much for your great support us with your stay and using our tour package service. We are really pleased to learn that you have had a wonderful time at our lovely hotel....More

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About
Awards & Recognition
Certificate of Excellence
Details
Price range
US$31 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Hanoi
#15 Family Hotel in Hanoi
#55 Best Value Hotel in Hanoi
#63 Business Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$31 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Hanoi
#15 Family Hotel in Hanoi
#55 Best Value Hotel in Hanoi
#63 Business Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
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Traveller (182)
Room & Suite (109)
Dining (23)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
rhea00
15 April 2018|
AnswerShow all 2 answers
Response from Tang s | Reviewed this property |
It is about 40 mins drive from the hotel assuming there is no traffic jam.
0
Votes
Sue V
14 December 2017|
AnswerShow all 5 answers
Response from Hoa N | Reviewed this property |
Please see hotel email on their website or on tripadvisor contact information above.
0
Votes
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ArujChoudhary
5 October 2017|
AnswerShow all 9 answers
Response from Brenda T | Reviewed this property |
Our room didn't have window but no noise at all plus we weren't in room much
0
Votes
Room Tips
"Ask for #203 or #303 Queen size bed"
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"location is excellent"
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"comfortable stay"
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"junior suite on the 6 floor is the best to book"
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