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Essence Hanoi Hotel & Spa

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Essence Hanoi Hotel & Spa
Essence Hanoi Hotel & Spa
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2,655 Reviews from our TripAdvisor Community

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Showing 2,410: English reviews
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Reviewed 4 days ago NEW

We knew that Hanoi hotels are a little tight on room size but we have a good room with a balcony that was more than adequate. The staff were great and the food was a very pleasant surprise when we decided to have dinner in. It was also good value for money.

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Helpful?
Thank Adam P
Florence, Italy
Reviewed 4 days ago NEWvia mobile

Lovely clean rooms. Great location in the centre of old quarter and very close to the lake. Walking distance from most museums and attractions. Good ammenities - restaurant had very high quality food, spa was good, more expensive than other options but okay if you get happy hour 2- for-1 between 1pm and 4pm. Hotel was extremely obliging with customer...

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Helpful?
Thank MissRose1
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear MissRose1, Wow, thank you for writing such an “Great” review following your recent stay, I am delighted that you enjoyed your time in our hospitality. I am so pleased that every aspect of your stay impressed; from our location to your room, the food and beverage, Spa experience as well as the quality of our staff, and above all...

Limpsfield
Reviewed 4 days ago NEWvia mobile

We had three nights here and enjoyed our stay. Our deluxe room was large and well equipped. However, the outstanding feature of this hotel were the staff. I pick up food poisoning before arriving in Hanoi and the care from all the staff was truly wonderful. I cannot over emphasise the help they gave us. I eventually had to go...

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Helpful?
Thank limpsfieldloafers
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Limpsfieldloafers, I am delighted to read you had such an enjoyable stay with us, but sorry for not being well during your stayed, thank you for choosing Essence Hanoi Hotel & Spa. It is so clear from your review that our team made a real difference in your experience, across the board and I am thrilled that this was...

Florence, Italy
Reviewed 5 days ago NEW

First step of our trip.... what a good start! the hotel is perfectly located in central old town... right by trendy bars and restaurants where you can enjoy evenings out.. staff absolutely kind and highly professional. Top quality breakfast buffet, very good!! Warm regards, Massimo Tirinnanzi/Florence, Italy

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Helpful?
Thank Max1965Firenze
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Max1965Firenze, Thank you for choosing Essence Hanoi Hotel & Spa to start your journey of 2017, I am delighted you had such an enjoyable experience. It was a pleasure to read that you found my team to be helpful and professional. Your kind comment that breakfast is one of "the Top quality buffet" is most appreciated and I will...

New York City, New York
Reviewed 1 week ago via mobile

We stayed two nights at the hotel and wish it could have been more. The staff are quite wonderful and learned our names quickly. They make this hotel terrific. The rooms are large and comfortable. Ask for a street-side room. Internet and cable TV work well, but carry neither Bloomberg or CNBC. The shower is very good. The hotel is...

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1Thank M C
Reviewed 1 week ago

This is a fabulous hotel smack bang in the centre of the Old Quarter, on a bustling street near the crossroads of eateries. I also stayed at the sister hotel, Essence Palace, which is equally as good and on a slightly quieter street. All of the staff are fabulous and so helpful. The rooms were immaculately clean and very spacious...

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1Thank Samantha B
Southlake, Texas
Reviewed 1 week ago via mobile

My friends and I just flew 20 hours so we wanted a nice play to stay before going the hostel route. This was it, great location great food great price and the service was exceptional. Highly recommend!

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Thank nickmelo
Hoi An, Vietnam
Reviewed 2 weeks ago

Stayed here for four nights. Our room was more spacious than previous hotels in Hanoi- but a little dearer than we had paid previously. Room clean with an internal window which could be opened for fresh air. Did not hear street noise at all, but could sometimes just hear people in other rooms. Location is good - NB if you...

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Thank Jennig16
Spokane, Washington
Reviewed 2 weeks ago

This hotel is just wonderful. The rooms are very large and clean, great shower and most of all VERY QUIET. I'm not sure how they did this considering its right in old town with very congested traffic and late night parties.. The hotel staff is happy to assist in any matter, and will help airport transfers without a problem. When...

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Thank Jerome S
Reviewed 2 weeks ago via mobile

Our stay at Essence Hanoi was for three separate nights in between trips to Sapa and Halong then home to Australia. Each time we stepped through the doors we were greeted like old friends, welcomed home. What a beautiful place, comfortable, serene, clean and fresh. My teenage kids loved it as it offered relief and relaxation after a day traveling...

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Helpful?
Thank Stephanie M
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Stephanie M, Warmest greetings from Essence Hanoi Hotel & Spa! We are so appreciative of your five star review and wish to thank you sincerely. It is always gratifying when our team is mentioned for making a guests stay so memorable. I trust you arrived home safely and look forward to welcoming you back again in the near future....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more   less 

Additional Information about Essence Hanoi Hotel & Spa

Address: 22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Essence Hanoi Hotel)
Region: Vietnam > Hanoi
Price Range: £47 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Essence Hanoi Hotel & Spa 3.5*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#1 Family Hotel in Hanoi
#2 Romantic Hotel in Hanoi
#4 Business Hotel in Hanoi
#9 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Essence Hanoi Hotel & Spa staff and other travellers.
25 questions
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Toronto, Canada
over a year ago
Chester, United Kingdom
11 months ago
Melbourne, Australia
over a year ago

See all questions (25)

Questions? Get answers from Essence Hanoi Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one at the rear of the property if you don't want to hear the noise from the street”
 of 5 bubbles samanthabG7993UP, 16 Feb 2017 | Read review
“Balcony w/ city view”
 of 5 bubbles klumphouse, 25 Jan 2017 | Read review
“Ask for a quiet room”
 of 5 bubbles ncbfx, 2 Jan 2017 | Read review
“The junior suites are well worth the cost.”
 of 5 bubbles EllenFromLA, 29 Dec 2016 | Read review
“Ensure you room has a window - not of all them do!”
 of 5 bubbles ohnobonobo, 22 Dec 2016 | Read review
5 of 5