We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Essence Hanoi Hotel & Spa

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Essence Hanoi Hotel & Spa
Essence Hanoi Hotel & Spa
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,600 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,356: English reviews
Reviewed 4 days ago NEW

We are very satisfied with the service provided by Essence Hanoi Hotel & Spa. The staff are friendly and approachable as they patiently attended to all our needs. This is one of the best hotel I have stayed in with the great services provided by the staff. The hotel is located in Old Quarter, where all the highlights are. Also,...

 Report
Helpful?
Thank Michelle L
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Michelle L, Firstly, allow me to thank you for posting such a great five star review regarding your recent stay. We were thrilled to read that your experience at Essence Hanoi Hotel & Spa was 'Absolutely Fantastic'. In particular I wish to thank you for paying tribute to Stephen Long. I have passed on your kind comments to him...

Singapore
Reviewed 5 days ago NEW

I haven't been to Hanoi for years so decided to stay in the heart of the action Old Quarter. Essence Hanoi had some good reviews to tried it. Arrived late at night but the staff waited for me and hurried up to check me in but I found out that the breakfast is not included and it would cost US$10...

 Report
Helpful?
2Thank Tristan_Anthony
Chicago, Illinois
Reviewed 5 days ago NEWvia mobile

We spent one night at this hotel located in the Old Quarters on our way to Halong Bay. Hotel was great, rooms and bathroom were spacious and very clean. The staff is very friendly. It is 5mins away from the lake and some other attractions. The reception/concierge was very helpful in organizing the letter for our visa and our airport...

 Report
Helpful?
Thank sashena h
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Sashena h, We were delighted to read your review this morning and appreciate sincerely the time you have taken to write it. Your recommendation of Essence Hotels means so much to us and we are thrilled that you had enjoyed your stay. I do hope we have the pleasure in welcoming you back again soon. Warm Regards, The Management...

Louisville, Colorado
Reviewed 6 days ago NEW

The Essence Hanoi Hotel and Spa has some of the best customer service I have ever had. The staff is very friendly and helped us with all our travel needs. We had to leave early one morning before the restaurant had opened and they packed us a breakfast bag to go so we wouldn't get hungry. We ended up coming...

 Report
Helpful?
Thank heatherrea22
Hong Kong, China
Reviewed 1 week ago NEW

We arrived there very late with my friend at the hotel and we realized that we havent the room we asked for. I should say that I was very tired so I got very angry and complain to the manager. The staff was amazing, they apologized, offer to us a refund and the breakfast and they cared so much about...

 Report
Helpful?
Thank Maho2Wmb
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Maho2Wmb, This is a great Happy End… thank you so much for sharing your memorable experience with us. To find out that you had wonderful time for your entire stayed makes us very proud and shows that our standards are set high and that we aim for daily achievement and above. Thank you again and we are already looking...

New York City, New York
Reviewed 1 week ago NEW

My boyfriend and I stayed here for four nights during our first trip to Hanoi/Vietnam. Tucked away in the old quarter - the location couldn't have been more convenient. Quan - the concierge - welcomed us and must have sat down to explain the location, things to look out for, etc.. for a good half hour over fresh fruit juice...

 Report
Helpful?
Thank annepnyc
Essence H, Guest Relations Manager at Essence Hanoi Hotel & Spa, responded to this review

Dear Annepnyc, Thank you so much for your thoughtful comments and it is great to hear that you truly enjoyed your stay with us. To receive your feedback means everything to us and knowing it we will continue to strive for excellence. Please rest assured that on your next journey to the Essence Hanoi Hotel & Spa we will try...

Reviewed 1 week ago via mobile

We stayed two night at Essence Hanoi Hotel & Spa as we saw many good review on Tripadvisor. Now we know why many people recommend this hotel. Comfirtable and clean room, a bathtub in a bathroom, friendly and helpful staff. They kept a room for us in their sister hotel when they knew we had to go back to Hanoi...

 Report
Helpful?
1Thank akiko s
Edinburgh
Reviewed 1 week ago

Hotel is located in the centre of the busy old quarter which is ideal for exploring and shopping. Very good restaurant with friendly and chatty staff. Front desk arranged water puppet tickets for us and very helpful and eager to please. Woken by local cockerels in the morning but this added to the atmosphere. Only issue was having to remind...

 Report
Helpful?
3Thank Clairette
Reviewed 1 week ago via mobile

This hotel is a quiet oasis in the centre of the hustle and bustle of Hanoi. What stood out the most was the staff who provided an excellent service. They were incredibly helpful, genuinely polite and always willing to go above and beyond - I coughed once and they brought me a cup of ginger tea! I would highly recommend...

 Report
Helpful?
1Thank Biraj B
Toronto, Canada
Reviewed 1 week ago

Booked online and received an amazing deal. Check in was seamless and the staff were amazing (I was meeting a group of friends for a birthday celebration, all of whom booked in the same hotel, one showed up to surprise everyone and the staff was so helpful in setting things up). The room was better than average (room 66). Included...

 Report
Helpful?
2Thank Mark S

1,045 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (727)
Viewed
Room/Suite (200)
Viewed
Hotel & Grounds (102)
Viewed
Dining (75)
Viewed
View from Room (44)
Viewed
Bathroom (50)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
4:56
Videos (1)
Viewed
Other (251)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (234)
Viewed
Amenities (11)
Viewed
Deluxe Room (37)
Viewed
Essence Suite (34)
Viewed
Junior Suite (52)
Viewed
Dining (30)
Viewed
Superior Room (38)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (84)
Viewed
Hotel & Grounds (23)
Viewed
Business Centre/Function Rooms (30)
Viewed
Dining (16)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.1 mi away
Essence Palace Hotel
Essence Palace Hotel
#15 of 574 in Hanoi
776 reviews
0.1 mi away
Hanoi La Siesta Hotel & Spa
0.1 mi away
Oriental Suites Hotel & Spa
Show Prices
Show Prices
Show Prices
0.4 mi away
Hanoi La Siesta Hotel Trendy
0.2 mi away
Golden Sun Suites Hotel
0.1 mi away
Oriental Central Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Essence Hanoi Hotel & Spa ensures you an unrivalled luxury boutique experience just steps away from the Lake of the Restored Sword, nestled in the vibrancy, excitement and captivation of Hanoi's most historic location - the Old Quarter. Rooms have open windows, very quiet yet in the center of Old Quarter. Inter-connecting room for families available. Private laptop in each room with free wifi internet, Essence restaurant opens daily from 6.30AM until 10.30PM ... more   less 

Additional Information about Essence Hanoi Hotel & Spa

Address: 22 Ta Hien Street, Hoan Kiem District | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Essence Hanoi Hotel)
Region: Vietnam > Hanoi
Price Range: £45 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Essence Hanoi Hotel & Spa 3.5*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Travelocity, Agoda and Priceline so you can book your Essence Hanoi Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Hanoi
#2 Romantic Hotel in Hanoi
#4 Business Hotel in Hanoi
#9 Spa Hotel in Hanoi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Essence Hanoi Hotel & Spa staff and other travellers.
25 questions
Ask a question
Toronto, Canada
over a year ago
Chester, United Kingdom
9 months ago
Melbourne, Australia
over a year ago

See all questions (25)

Questions? Get answers from Essence Hanoi Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room on a top floor (like the 8th floor).”
 of 5 bubbles Snarldo, 30 Nov 2016 | Read review
“If you can budget for a stay in the Essence Suite, it is really lovely”
 of 5 bubbles spopey15, 21 Nov 2016 | Read review
“The lower rooms are quieter and the higher rooms have a view.”
 of 5 bubbles MarlynneP, 21 Nov 2016 | Read review
“there are connecting rooms available”
 of 5 bubbles raullim7, 9 Nov 2016 | Read review
“Best views from higher floors - third and up.”
 of 5 bubbles gareth50, 25 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay