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Crowne Plaza West Hanoi Residences

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5 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Vienna, Austria
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 June 2016

Within the last 2 years I had four stays (2-5 days each) here - what can i say, i am a big fan (got an upgrade last time --> also the suits are nice:))!

During weekdays the hotel is full of Korean/Chinese/Japanese Tech People (so breakfast is more calm after 7:30), on the weekends there are more Asian tourists (breakfast at 7 and you are almost on your own!)

Morning staff & Marketing manager rembered my name/profession & the way I want my coffee in the morning / and the variation in the afternoon --> haven´t experienced that before in any ohter 5star...

Constantly great food at breakfast --> have not had dinner there yet, but the smells and impressions from the waterfront (non swimming pool in the "garden/yard) seem great!

I just don´t get the concept behind the barista outside at a very noise and loud roundabout, when having this great backyard --> which by the way is perfect for a cigar in the evening!

Thank zbiTMS
tsujip, Manager at Crowne Plaza West Hanoi Residences, responded to this review

Dear “zbiTMS”, It’s great that we could make you a fan of the Crowne Plaza West Hanoi Residence. The feel at the Crowne Plaza West Hanoi Residence is different to the hotel. The rooms are larger, there are proper cooking facilities in the room, but you are still just a phone call away for things like in room dining or... More 

Level Contributor
135 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 6 February 2013

The best place to stay in Hanoi, the position is out of the croweded streets of the city, the room are comfortable, clean and very large, the staff is perfect speaking a perfect english, the gym is really new as the swimming pool and the sauna.

The restaurant is perfect.

Suggested! Absolutely

2 Thank luca2982

65 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (65)
Hotel & Grounds (5)
Bathroom (3)
Room/Suite (11)
Dining (19)
Business Centre/Function Rooms (7)
Pool/Beach Area (2)
Other (18)
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Crowne Plaza West Hanoi Residences

Address: Lot X7 Le Duc Tho Street | My Dinh Commune Tu Liem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: £94 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza West Hanoi Residences 5*
Number of rooms: 135
Reservation Options:
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Hotel Style:
#58 Luxury Hotel in Hanoi
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Questions & Answers

Questions? Get answers from Crowne Plaza West Hanoi Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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