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L'HOTEL du LAC Hanoi

No. 35 - 37 Hang Trong St Hoan Kiem District, Hanoi 100000 Vietnam
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Traveller (357)
Room & Suite (15)
Dining (9)

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About

#9 of 889 hotels in Hanoi
Location
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Service
Value
Welcome to L’HÔTEL du LAC - an immersive experience of Vietnamese culture for your next stay in Hanoi. Nestled in Hang Trong Street, in the beating heart of the old quarter, we are proud to bring back the theme of traditional folk prints - the popular paintings that had set their place deeply in the soul of Hanoian and remained its glamor once upon a time. Your vacation in our place is promised to be full of color, joy & happiness. “Born and raised in Hanoi, I adore the cultural values of the ancient capital. Hang Trong paintings, the most festive and vividly eye-catching tapestries, become the main inspiration for me to build up every detail of this hotel. Please enjoy this once-in-a-lifetime vacation and make your time memorable!”
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Bicycle rental
Bicycle tours
Airport transportation
Spa
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Outdoor dining area
Special diet menus
Rooftop bar
Car hire
Taxi service
Body wrap
Couples massage
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Open-air bath
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Languages Spoken
English, Vietnamese
496Reviews1Q+A82Room tips

Reviews
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Emily B wrote a review 17 Apr
2 contributions
We’ve stayed at this hotel 3 times… each time that we’ve returned to Hanoi on our 5-week trip of Vietnam. Wonderful staff - very helpful and kind Great breakfast! Best breakfast we’ve had in Vietnam Great location, right in the old quarter and a block off of the lake. Rooms are clean and beds are comfy. We’ll be back 1 more time before we head home.
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Date of stay: April 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fearless78587 wrote a review 16 Apr
2 contributions1 helpful vote
We had a great room for three. It was tastefully decorated and very clean. The artwork throughout the hotel was very colorful. The breakfast was fantastic and the service was outstanding. The staff were friendly and attentive. They provided a large scale to help with our packing. The Halong Bay tour that they arranged was absolutely perfect. I recommend this hotel.
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Date of stay: April 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ateja90 wrote a review 15 Apr
Frisco, Texas9 contributions1 helpful vote
This was perhaps the best hotel experience I've had in my many travels across the world. The staff was very friendly, attentive, and made us feel like VIPs for no apparent reason. They were very genuine in their service. The food was great! The chicken pho was simple and heart warming. Mary, the manager, helped us expedite our visa in just a few hours and checked up on us to make sure we were comfortable. Chloe, Ken, and Kevin were the other folks that made us feel very special. The room itself was very comfortable with sufficient A/C, fluffy pillows, soft beds, and nice decor. The location of the hotel is great being central to a lot of different spots. Plenty of food, spa, massage, and drinking options within walking distance including some with Michelin recognition. The mini bar was perhaps the cheapest I've seen anywhere, which is another plus. If you're looking for a good hotel with top of the line service and convenient location, look no further, this is where you must stay. I will definitely be back to this wonderful city and will be staying at this hotel again.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alvin T wrote a review 14 Apr
3 contributions
Stayed for 2 nights from 11 Apr 24 to 13 Apr 24 with a big group of friends. From airport arrival pick up, roundtrip transfer to Sapa, check in process, transport around Old Quarters, F&B recommendations and drop off service at airport, everything was well coordinated. Whilst the physical aspect is important (in this instance this hotel is relatively new, modern and well furnished), what sets L'Hotel duLAC Hanoi apart is the people behind it led by General Manager Ms Mary Duong and her team of super charged and highly motivated staff. Everyone is friendly, always put on a bright smile and more importantly speak good English. We felt so welcomed and experienced the true Vietnamese hospitality. The hotel has a roof top bar, though we did not visit but heard from another guest that it serves great cocktails. The room is compact but functional and the bedding is very comfortable. Breakfast spread is good and there are many additional items (both local and international) that you can order from the menu. The hotel is well located in the heart of Old Quarters and is between 3 to 5 minutes walk to Hoan Kiem Lake, Pho 10 Ly Quoc Su, St. Joseph Cathedral and the weekend night market. Worth to that note that this hotel is sited along a less busy street so it is less chaotic and sleep quality will not be negatively impacted. Overall, a very pleasant stay at the hotel that exceeds our expectations. Highly recommended. Toh & Friends
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Date of stay: April 2024
Value
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marianne Z wrote a review 13 Apr
1 contribution
Great location in the old quarter with comfortable and clean rooms. The hotel has many amenities. They had several breakfast options, the rooftop bar was fantastic, and the spa services were very relaxing. Most of all the staff are very kind, helpful, and warm. They helped us schedule airport transportation, gave us recommendations for things to do and see, and always made sure we had everything we needed. I would definitely stay here again on our next trip to Hanoi. The hotel is also very pretty with lots of beautiful art work :)
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Date of stay: April 2024
Value
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Companion35932355239 wrote a review 13 Apr
1 contribution
Thanks to Mary and the hotel staff, they took care of every need and a bunch of happy and friendly people. Impeccable hospitality ! Room is really cosy and breakfast is very yummy ! A lovely stay ! Thank you 🥰🥰🥰 ❤️ from 10-13th April 2024 guests
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hanoi HÔTEL du LAC, General Manager at L'HÔTEL du LAC Hanoi
Responded 1 week ago
Dear Companion35932355239, Thank you so much for taking the time to write such a fantastic review! We are thrilled to hear that you had a "lovely stay" and found our hospitality to be "impeccable." Our whole team are dedicated to ensuring our guests have a comfortable and enjoyable experience, so we're delighted that their efforts were recognized. We're also happy to know you found your room "cosy" and the breakfast "yummy"! We truly appreciate your kind words and are grateful for the opportunity to have you here with us. We hope to welcome you back again soon! Sincerely, Mary Duong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jenny L wrote a review 13 Apr
3 contributions
Friendly hotel staff. Attentive to details. The breakfast spread was good with enough selection of both local and international choices. The sky bar offers fantastic view of the old quarter with good selection of cocktails. Location is very convenient. Walking distance to both the old and French quarter.
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hanoi HÔTEL du LAC, General Manager at L'HÔTEL du LAC Hanoi
Responded 1 week ago
Dear Jenny L, Thank you so much for taking the time to write such a fantastic review! We're thrilled to hear that you enjoyed your stay with us, particularly the friendly service from our staff and the convenient location close to both the Old Quarter and French Quarter. We pride ourselves on providing attentive service and a delicious breakfast spread with a variety of local and international options. We're glad you found something to your taste at both breakfast and the sky bar, which offers stunning views of the Old Quarter. Your kind words about our staff and amenities are very much appreciated. We strive to create a memorable experience for all our guests, and your positive feedback lets us know we're on the right track. We hope to welcome you back again soon! Sincerely, Mary Duong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gina C wrote a review 13 Apr
2 contributions
Everything are so excellent in this hotel , the free breakfast is so good , it can compare with the big chain hotel or even better than them , the team of friendly staff and their thoughtfulness service will make your stay a wonderful one ,. The location of this hotel is excellent too . I think this hotel deserves more than 5 stars and I strongly recommend it to anyone who is going to visit Hanoi .
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hanoi HÔTEL du LAC, General Manager at L'HÔTEL du LAC Hanoi
Responded 1 week ago
Dear Gina C, Thank you so much for taking the time to share your fantastic experience at our hotel! We are happy to know that you rated your stay as excellent and that everything exceeded your expectations. We're particularly delighted that you enjoyed our complimentary breakfast. We strive to offer a delicious and varied selection, rivaling even the biggest hotel chains, and we're happy to hear we achieved that for you. Your kind words about our friendly staff and their thoughtful service mean a lot to us. We take great pride in ensuring our guests feel welcome and comfortable throughout their stay. We truly appreciate your feedback and recommendation. They let us know we're on the right track and inspire us to keep providing exceptional service. We hope to have the pleasure of welcoming you back to our hotel again soon! Sincerely, Mary Duong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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monasy wrote a review 12 Apr
Toronto, Canada4 contributions
Excellent services, tasty breakfast, staff goes beyond themselves to help us. We need to buy SIM cards for our phones and flu medication from the pharmacy and staffs went with us on both times to provide assistance and translation without our asking. Very impressive for their service. The hotel is also located in a very good neighborhood in the old quarters which is not far from top attractions
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hanoi HÔTEL du LAC, General Manager at L'HÔTEL du LAC Hanoi
Responded 1 week ago
Dear Monasy, What a wonderful review to read! We are thrilled to hear that you had an excellent experience at our hotel and that you will certainly be returning. We are especially delighted to learn that you found our services to be excellent and our breakfast to be tasty. It truly makes our day to know that our staff went above and beyond to assist you with purchasing SIM cards and medication. Their willingness to help without hesitation exemplifies the level of service we strive to provide for all our guests. We are also happy to hear that you enjoyed the location of our hotel in the old quarter, close to many top attractions. It's the perfect spot for exploring the city! Thank you again for your kind words and for choosing our hotel. We look forward to welcoming you back soon! Sincerely, Mary Duong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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simonfkli wrote a review 12 Apr
2 contributions
Stayed in this hotel for 5 nights, location is excellent! Room is clean and breakfast is included! Hotel staff are very helpful and friendly! Chloe the receptionist is very very friendly and provides good service to us! Others staff are very professional and makes us feel at home! I will definitely return to this hotel for sure in the future!
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hanoi HÔTEL du LAC, General Manager at L'HÔTEL du LAC Hanoi
Responded 1 week ago
Dear simonfkli, Thank you for taking the time to share such a FANTASTIC review following your recent stay with us. We are thrilled that you enjoyed your 5-night stay with us. We are especially happy to hear that you found the location to be excellent, the room clean, and the breakfast delicious. It is always rewarding to know that our efforts to provide a comfortable and convenient stay are appreciated by our guests. We are also grateful for your kind comments about our staff. Friendliness and helpfulness are core values in our team, and we are delighted that Chloe, along with the rest of our reception staff, were able to make you feel welcome and provide you with excellent service. We will be sure to pass on your compliments to Chloe and the entire team. We would love to welcome you back again in the future! Sincerely, Mary Duong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£54 - £83 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHanoi
NUMBER OF ROOMS
66
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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L'HOTEL DU LAC HANOI - Updated 2024

Frequently Asked Questions about L'HÔTEL du LAC Hanoi
What are some of the property amenities at L'HÔTEL du LAC Hanoi?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at L'HÔTEL du LAC Hanoi?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at L'HÔTEL du LAC Hanoi?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at L'HÔTEL du LAC Hanoi?
Yes, paid private parking nearby is available to guests.
Are there opportunities to exercise at L'HÔTEL du LAC Hanoi?
Yes, guests have access to a sauna during their stay.
Does L'HÔTEL du LAC Hanoi have airport transportation?
Yes, L'HÔTEL du LAC Hanoi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at L'HÔTEL du LAC Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at L'HÔTEL du LAC Hanoi?
The staff speaks multiple languages, including English and Vietnamese.
Does L'HÔTEL du LAC Hanoi have any great views?
Yes, guests often enjoy the city view available here.