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Hotel Nikko Hanoi

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#79 of 573 Hotels in Hanoi
Certificate of Excellence
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Hotel Nikko Hanoi
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615 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Reviewed 1 week ago

Food is good and acomodation is good too, there are a lot of Japanese food and othere food in the morning. It's only there is a bit traffice congestion around there. And shower toilet is good for me. Have a fun.

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Helpful?
1Thank TAKESHI O
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear TAKESHI O, Thank you so much for taking the time to share your experience regarding your recent visit to Hotel Nikko Hanoi. It is our great pleasure to learn that our comfortable room, facilities and cuisine have been up to your expectation. We certainly look forward to welcoming you back to our hotel and to continue ensuring your stays...

Lyon, France
Reviewed 2 weeks ago via mobile

This hotel is located in the center, but it has a rare quietness; there is a large park on opposite site of hotel, a beautiful lake on right side. The hotel is also close to the train station and the historic old quarter is to be reached by foot or taxi. Room is very clean and large size. Hot water...

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Helpful?
1Thank Elene S
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Elene S, Thank you so much for taking the time to share your experience regarding your recent visit to Hotel Nikko Hanoi. It is our great pleasure to learn that our comfortable room and facilities have been up to your expectation. We certainly look forward to welcoming you back to our hotel and to continue ensuring your stays with...

Perth
Reviewed 2 weeks ago

Booked this hotel primarily as it had a pool. Although the pool is fairly large it is so soulless there. No plants trees or umbrellas or beds adorn the area. It could be so nice. The restaurant and bar are also in dire need of refurbishment. The area is okay but quite a way from the old quarter. Our room...

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Helpful?
1Thank ReneePerth
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear ReneePerth, Thank you so much for taking your time to share your comments regarding the recent visit on TripAdvisor. I am delighted to learn that you have enjoyed many aspects of your stay with us from the room, the stunning view to the spectacular service. Rest assured that we will pass your comment to the entire team as an...

Fort Wayne, Indiana
Reviewed 2 weeks ago via mobile

Well located in center but the hotel has a rare tranquillity. Hotel a bit removed from the old quarter and other sites. The staff at Nikko Hotel are some of the best we have ever experienced. They were extremely polite and friendly. All spoke good English. They gave us many good tips, where to go, what to do near the...

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Helpful?
Thank JaneDozier
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear JaneDozier, Thank you for taking the time to share your experience regarding your recent stay with us on TripAdvisor. We were delighted to read through your wonderful comments regarding many aspects of your stay especially our service, Benkay restaurant and our spacious rooms. We are always dedicated to provide the superior level of facilities and service for our guests,...

Reviewed 2 weeks ago via mobile

We stayed in the Nikko on holiday. I think it would be perfect for a business trip - clean, safe, very efficient, etc. As a holiday hotel, it was a little lacking in character and not especially good value for money. Rooms facing the main road are pretty noisy. The outdoor pool was nice though.

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Helpful?
1Thank Jonathan D
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Jonathan D, Thank you so much for taking the time to share your comments on TripAdvisor. It is our pleasure to learn that you have enjoyed our cleanliness, safety, efficiency, especially our swimming pool. Your kind words will be circulated among the team to encourage them to keep up their good work. We however regret to hear about the...

england
Reviewed 3 weeks ago via mobile

The hotel was chosen by our travel agent. Our room was spacious, clean and very comfortable An attractive feature in the bathroom was the presence of a Japanese style toilet seat ! The breakfast was a typical 4/5 star hotel buffet selection with wide range of international cuisines The hotel has an outdoor swimming pool and a gym both of...

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Helpful?
1Thank yogiEngland
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear yogiEngland, Thank you for taking the time to share your experience regarding your recent stay with Hotel Nikko Hanoi. We were delighted to read through your wonderful comments regarding many aspects of your stay. Our team is always dedicated to provide the superior level of facilities and service for our guests, and we will not miss to share these...

Reviewed 4 weeks ago via mobile

We had two single beds with very soft cushion. We arrived late and because the regular rooms had all gone, we were upgraded at no extra money. Facilities are also very good. Vietnamese café is very attractive, it has strong savor, and good taste. The room service was excellent. Thanks for professional work. I liked the breakfast in the Chinese...

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Helpful?
1Thank NoeTau
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear NoeTau, Thanks a lot for a great review on TripAdvisor! We are very pleased that your enjoyed your stay at our Hotel Nikko Hanoi. I am glad to read that you enjoyed your experience at our Tao-li restaurant. Besides a wide array of breakfast specialties cooked to order, Tao-li offers a diverse dim-sum menu spread featuring and Asian favorites,...

Seoul, South Korea
Reviewed 5 weeks ago

I just stayed only one night but felt very comfortable the stay. The hotel staff are very attentive and speak english very fluently. The fee is a little higher than other hotels I've stayed but again, it whorth to stay.

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Helpful?
1Thank 946sukhyunk
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear 946sukhyunk, Thank you for taking the time to share your experience on TripAdvisor regarding your recent stay with us. We were delighted to read through your wonderful comments regarding many aspects of your stay. Our team is always dedicated to provide the superior level of facilities and service for our guests, and we will not miss to share these...

Reviewed 2 November 2016 via mobile

Hotel is close to the circus and a huge Park. But for these 2 shortcomings, I still find the hotel an excellent choice for the business travellers. From start to finish the service was superb and the staff were charming and chatty throughout. I choose the corner room of the hotel, where I can see the green Park in front,...

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Helpful?
1Thank Vanda A
Nikko H, Giám đốc quan hệ khách hàng at Hotel Nikko Hanoi, responded to this review

Dear Vanda A, Thank you so much for taking the time to share your comments on TripAdvisor. It's great to learn that you had enjoyed the stunning park-view, the hotel facilities as well as the friendliness of our staff. Should there be another opportunity to welcome you at Hotel Nikko Hanoi, we hope to have the chance of showing our...

Reviewed 19 October 2016 via mobile

The rooms are spacious and well equipped. It is not faraway from downtown and very close to a park. The also have good message, you must try this hotel. The pool was must. Hotel staffs spoke English well, and they were always eager to help. Infront of this hotel, you can visit circus show. The restaurant served authentic Japanese cuisine....

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Helpful?
1Thank Dolores S
Nikko H, Guest Relations Manager at Hotel Nikko Hanoi, responded to this review

Dear Mr/Ms. Dolores S, Thank you very much for taking your precious time to give us a very detail feedback about your staying with us. We are happy to hear that you loved your stay with us, especially the location, the room and the friendly staffs. At Hotel Nikko Hanoi we endeavor to provide the best experience for every guest,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in downtown Hanoi, Hotel Nikko Hanoi is close to prominent office locations, historic sites and popular shopping areas. Set amongst parks and lakes the hotel is a quiet retreat of serenity and comfort from the city’s vibrant streets.From the moment you are welcomed into the Hotel’s spacious Lobby, you will be surrounded by Vietnamese charm and traditional Japanese hospitality.The hotel features 257 generously sized and beautifully decorated guest rooms and suites with Hanoi City or Thong Nhat Park views.Whether your travel plans include meetings, conventions or leisure, the hotel can accommodate you in style and comfort - while offering a variety of amenities to make your stay a most rewarding one. ... more   less 

Additional Information about Hotel Nikko Hanoi

Address: 84 Tran Nhan Tong Street | Hai Ba Trung District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: £68 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Nikko Hanoi 4.5*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Orange Marketing Services, Japan Co., Ltd., Asiatravel.com Holdings, Priceline, Odigeo, HotelTravel.com and Travelocity so you can book your Hotel Nikko Hanoi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#23 Luxury Hotel in Hanoi
#31 Spa Hotel in Hanoi
#48 Business Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nikko Hanoi staff and other travellers.
7 questions
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Questions? Get answers from Hotel Nikko Hanoi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor overlooking park”
 of 5 bubbles ReneePerth, 23 Nov 2016 | Read review
“Ask for the rooms where you can see the lake.”
 of 5 bubbles , 10 Jul 2016 | Read review
“Room has balcony”
 of 5 bubbles WilburGerwitz, 4 Jul 2016 | Read review
“Clean & comfortable. Water pressure of the shower is more than expectation.”
 of 5 bubbles srilanchan, 24 Jun 2016 | Read review
“Choose a room type and options including free laundry up to 5 items.”
 of 5 bubbles TMAT0117, 11 Apr 2016 | Read review
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