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Melia Hanoi

2,042 reviews
#77 of 607 Hotels in Hanoi
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Traveller (823)
Room & Suite (518)
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Overview
  • Excellent55%
  • Very good33%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“evening buffet”(15 reviews)
“old quarter”(140 reviews)
“great hotel”(93 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Offers from Melia Hanoi
Offers & Announcements: Up to 15% MeliáRewards
Hotel deals
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,042)Write a Review
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Show reviews that mention
All reviewsevening buffetold quartergreat hotelbusiness hotelupgraded to a suitemodern hotelbusiness triphigh floorfive star hotelhoan kiem lakean upgradethe executive loungebreakfast was excellentcomfortable roomsfrench quarterstayed here for nightshalong bay
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1 - 5 of 1,398 reviews
Reviewed 1 week ago

This hotel really is fantastic. The staff are great, the breakfast is brilliant and the best of all, there is a beautiful smell that fills the whole hotel. On top of that the hotel is very clean and the location is perfect. The only downside...More

Thank georgelovell9
Response from MeliaHanoiHotel, Guest Experience Team at Melia HanoiResponded 1 week ago

Dear georgelovell9, Thank you very much for taking time to post your comments about our hotel facilities and services. It is a pleasure to know that you have enjoyed the location and our breakfast. I have also shared your nice comments with our staff who...More

Hotel's Favourite
Reviewed 14 November 2017

We got into our room relatively early, thankfully as we had been on the go quite a long time so it was good to take a break. The room was a good size on the 9th floor with a hazy view out over Hanoi. The...More

1  Thank TJ862
Response from MeliaHanoiHotel, Guest Experience Department at Melia HanoiResponded 17 November 2017

Dear TJ862, On behalf of the whole team of Melia Hanoi I would like to thank you for staying with us and for taking the time to share your warm and detailed feedback on Tripadvisor. We highly appreciate your compliments regarding our hotel's performance and...More

Reviewed 1 week ago

Hotel was in walking distance to the Hanoi Hilton and The Womens Museum. Staff made every effort to make our stay a pleasant one, Think this is classed as a 5*, I would consider it to be a very good 4*.More

Thank Rita B
Response from MeliaHanoiHotel, Guest Experience Team at Melia HanoiResponded 1 week ago

Dear Rita B, On behalf of myself and all the staff of Melia Hanoi, I would like to thank you for having chosen us for your recent stay, as well as for taking the time to post your comments on Tripadvisor. I am glad to...More

Reviewed 2 weeks ago

The hotel offers everything you'd expect in one of this quality, but didn't excel. As small examples of things that weren't quite right, the water pressure didn't allow the monsoon shower to function properly, the breakfast croissants were hardened but not really warmed under heat...More

1  Thank haukyn
Response from MeliaHanoiHotel, Guest Experience Team at Melia HanoiResponded 1 week ago

Dear haukyn, Thank you kindly for taking the time to share your feedback regarding your recent stay with us. We are glad to know that you had a comfortable stay with us however, I am sorry for the inconveniences you suffered with the shower, currently...More

Reviewed 2 weeks ago

We booked 4 rooms and stayed at the Melia for 3 nights in total each, 2 nights at the begining and 1 night after our 1 night trip to Ha Long Bay. During the first leg of our stay, we were all upgraded to superior...More

1  Thank Raj P
Response from MeliaHanoiHotel, Guest Experience Team at Melia HanoiResponded 1 week ago

Dear Raj P, I would like to thank you for staying with Melia Hanoi as well as for taking the time to share your view of our hotel on Tripadvisor. We are very sorry for the inconveniences you suffered about the noise from the nightclub....More

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123456280
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$93 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Hanoi
#19 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#28 Spa Hotel in Hanoi
#42 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$93 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Hanoi
#19 Luxury Hotel in Hanoi
#25 Business Hotel in Hanoi
#28 Spa Hotel in Hanoi
#42 Romantic Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (823)
Room & Suite (518)
Dining (113)
Pool & Beach (30)
Amenities (56)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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Revjohncrosby
1 February 2018|
AnswerShow all 4 answers
Response from Katherine-Marie K | Reviewed this property |
Wow, you’re really demanding an answer, aren’t you! Next time you post a question, try some manners!!
0
Votes
sistercath
13 October 2017|
Answer
Response from TigerLilyReading | Reviewed this property |
Yes the WiFi was good in the rooms we had and good all over the hotel. It’s a top hotel in Hanoi and has all the facilities one would expect of a five star hotel. Enjoy!
1
Vote
bluemocha
5 October 2017|
AnswerShow all 5 answers
Response from TigerLilyReading | Reviewed this property |
We had a twin and double both were fine. Good views and spacious.
0
Votes
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123456
Room Tips
"SKIP the Lounge food!"
Read review
"Say not only Melia, say "The Level""
Read review
"Higher rooms are quieter from the traffic"
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"Upgrading the room was very affordable."
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