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All reviewsms jennyold quarterhalong baybat sugreat hotelwonderful stayphocity mapwalking distancethe hotel staffamazing staffdays nightsrecommend this hotelfoot massagebreakfast staffamazing customer servicewill stay there again
The staff made our first day in Vietnam unforgettable! Along with the amazing staff the hotels facilities were great. Beautiful room, amazing breakfast and helpful tour services. Located withon the old quarter made getting around to see sights and experience the culture very easy.
Very good hotel. The staff are really friendly and helpful. The breakfast, which is included in the room fee, is really tasty. The location in the old quarter makes it close to every thing. I highly recommand this hotel.
Stop by Hanoi for a day so decided on this hotel again... Great front desk staff... Room is generally ok, but broken showerhead holder + the bathtub does not has anti-slip mat and its design to cause slip easily really dampen my showering mood
Serene boutique hotel was a wonderful surprise! The hotel far exceeded our expectations and gave us a great start to our Hanoi adventure. The location is excellent and more importantly the staff is beyond lovely especially Mia! I wish i had stayed longer if only...More
We only stayed for one night but out of all hotels in Vietnam this was by far the best experience. At this place everything fits together: great design and interior, clean and stylish rooms along with the most friendly staff and an awesome breakfast.
7 floors accessable by lift and a wide easy stairwell ,the restaurant on 8th floor is accessable by stairs only. Brakefast is served in the restaurant. the staff are incredibly helpful ,if you have issues contact them.
Response from patrickjvella | Reviewed this property |
I found the hotel to be very quiet considering its location,i stayed on the 4th floor and the noise was basically non existent,this is a really wonderful hotel,and you will be so happy if you stay here.