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Serene Premier Hotel

Traveller (457)
Room & Suite (86)
Dining (24)
Certificate of Excellence
Overview
10c Yen Thai Str., Old Quarter Hoan Kiem District, Hanoi 0084 Vietnam See on map
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Concierge
3 Star accommodation
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Reviews (890)
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449 results
Traveller rating
438
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438
11
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All reviews old quarter halong bay small alley rose petals amazing staff pho side street the hotel staff every morning banh mi walked everywhere would highly recommend this hotel water puppet show breakfast was delicious within easy walking distance special thanks hotel experience
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1 - 5 of 449 reviews
Reviewed 1 week ago via mobile

My partner and I stayed here during our stopover in Hanoi. What an amazing little hotel. The staff were exceptionally friendly and nothing was too much trouble. The location is fantastic and if your like me and a light sleeper you will be surprised at...More

Date of stay: January 2019
Thank suetG8812IE
Reviewed 1 week ago via mobile

I always try and book direct with the hotel and this time it paid off as they organized a free pickup from the airport - a 45 minute trip to the hotel. The hotel is down a lane so the taxi drops you off at...More

Date of stay: January 2019
Thank Robtane
Reviewed 1 week ago

We had a really nice stay at this hotel which was great value for money. We were upgraded to a larger room which was very clean and a decent size. Lovely touch that they gave us a bottle of Vietnamese wine for an occasion we...More

Date of stay: December 2018
1  Thank getaway02
Reviewed 1 week ago

The staff at Serene sets the standard from now on as to what is a 5 rating from me. After you stay here you will expect top service from wherever you go next. I read the reviews and said, a hotel can't be that good....More

Date of stay: December 2018
1  Thank tallguy187
Reviewed 2 weeks ago

From the moment we arrived and were met at the taxi at the end of the street, we were treated like royalty. Nothing was too much trouble for any of the staff in this hotel and they did everything they could to make our stay...More

Date of stay: November 2018
1  Thank kiernanirons
View more reviews
About
Description
Serene Hotel is the best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by professional & dedicated staff, providing you a comfortable & memorable stay. Hanoi Serene Hotel More offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Serene Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL,Computer in room , cable television, mini bar and more. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Restaurant
Breakfast included
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Pool
Beachfront
Free Parking
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
Room types
Non-Smoking Rooms
Number of rooms
25
Price range
US$36 - US$71 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
Room types
Non-Smoking Rooms
Number of rooms
25
Price range
US$36 - US$71 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Photos
Traveller (457)
Room & Suite (86)
Dining (24)
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Questions & Answers
Ask a question
gavvvintay
6 January 2019|
Answer
Response from Vienne_Lam | Reviewed this property |
Yes I think so, ask front desk when u arrivr or they response to what's app mesaage quick.
0
Votes
gavvvintay
6 January 2019|
Answer
Response from patty1sue | Reviewed this property |
I booked a day trip through the hotel on arrival in December. Overnight tours can be booked but during high tourist season it is recommended they be booked far in advance. The hotel is very responsive in answering questions... More
0
Votes
canadianspierce722
19 December 2018|
AnswerShow all 2 answers
Response from GlobeTrotting581967 | Reviewed this property |
Yes- they can help arrange anything. Jenny at the front desk is particularly helpful!
0
Votes
Room Tips
"Just ask the staff for whatever you need"
tallguy187
1 week ago
Read review
"None, all our rooms were amazing"
mashaaln2018
4 weeks ago
Read review
"Order the chicken pho for breakfast!"
Ttravelsandeats
17 Nov 2018
Read review
"Rooms are comfortable and in addition to the bottled water, fresh fruits were served daily."
alicetay103
15 Nov 2018
Read review
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