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Serene Premier Hotel

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#1 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Serene Premier Hotel
Serene Premier Hotel
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211 Reviews from our TripAdvisor Community

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Showing 98: English reviews
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Australia
Reviewed 4 days ago NEW

I have just finished my 2 weeks holiday in Vietnam, spent 2 nights at this beautiful boutique hotel. I was absolutely thrilled by the service provided by their staff, everything went so smooth and relaxing from pick up at airport, warm welcome when check in, nice and sincere care during my stay. It was hard to bid a fare-well to...

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1Thank James872013
palos verdes, california
Reviewed 5 days ago NEWvia mobile

We are a family of six adults and we stayed at Serene Hotel after cruising Halong Bay. We made the right choice. It is in the old part of Hanoi, less than 10 min. by walking to the lake, the water puppet show, the Hanoi Hilton(prison), and the cathedral. The hotel's street is an alley, typical of many years ago....

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2Thank premienurse
London, United Kingdom
Reviewed 5 days ago NEW

If you have read any reviews on this hotel it will come as no surprise that we absolutely LOVED the staff here. Helpful from the very beginning, they speak many languages and will do their absolute best to make sure you feel like you are totally taken care of. After booking from London I emailed to ask some questions (Mainly...

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1Thank SarahRestall
Reviewed 5 days ago NEWvia mobile

We had an excellent 2 night stay at Serene Premier Hotel in Hanoi. The staff was excellent, each of our interactions with them were positive, upbeat, professional and genuine. They were very nice people! They went out of their way to welcome us with flowers and a cake on our arrival since it was our 10 year anniversary trip. They...

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1Thank Rashmi M
Brisbane, Australia
Reviewed 1 week ago

We stayed at Serene Hanoi almost a year ago and had such a great time we decided to stay there again on this visit. A special thanks to Maria who organised everything for our stay in Hanoi and in Hoi An. Everyone was so friendly and helpful, nothing was to much trouble so thank-you also to Anna, Emily, Rose, Tony...

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1Thank _twodogs88
sydney
Reviewed 1 week ago

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1Thank craig h
Reviewed 1 week ago via mobile

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Thank Dorey R
Cape Town, South Africa
Reviewed 1 week ago

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Thank energyc2017
Wallasey, United Kingdom
Reviewed 1 week ago via mobile

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1Thank gaynor o
New York City, New York
Reviewed 1 week ago

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1Thank amberlynyc

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Serene Premier Hotel staff and other travellers.
11 questions
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Kuala Lumpur, Malaysia
Ottawa, Canada
2 months ago
Brisbane Australia
Brisbane Australia

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Questions? Get answers from Serene Premier Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 4th floor, so peaceful.”
 of 5 bubbles SarahRestall, 18 Mar 2017 | Read review
“The Hotel is situated in the heart of Old Town, the best location.”
 of 5 bubbles montebello2016, 24 Feb 2017 | Read review
“Room was flawless, and there was even rose petals on my bed when I arrived. Very comfortable stay.”
 of 5 bubbles W9224HVmarkw, 6 Feb 2017 | Read review
“crean and well decorate.”
 of 5 bubbles kangterang, 15 Jan 2017 | Read review
“eat the local breakfast soup offered at the restaurant”
 of 5 bubbles dmcleodmcleod, 27 Dec 2016 | Read review
5 of 5