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Gem Boutique Hotel

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Traveller (141)
Room & Suite (43)
Dining (6)
Overview
  • Excellent75%
  • Very good15%
  • Average5%
  • Poor1%
  • Terrible4%
Travellers talk about
“halong bay”(35 reviews)
“old quarter”(53 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (423)
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278 results
Traveller rating
201
41
15
6
15
Traveller type
Time of year
LanguageEnglish
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201
41
15
6
15
Show reviews that mention
All reviewshalong bayold quarterst joseph's cathedralsmall buffetrecommend this hotelside streetspent nights herefruit platterbeds were comfortablewithin walking distanceexcellent locationegg coffeehanoi tripyour luggageconvenient locationbeautiful hotelshort stay
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1 - 5 of 278 reviews
Reviewed 1 week ago

This is a lovely friendly hotel in Hanoi, the attitude and service provided by the staff, particularly the manager Jenny goes above and beyond, from airport pick up to ensuring that my stay was everything I needed. The service provided for organizing my tourist trips...More

Thank Sharperay
Reviewed 1 week ago

Stayed for three nights at the end of our trip around Vietnam. I was a little apprehensive having read some of the reviews on here prior to going but am glad that I did nothing to change our plans. The rooms are comfortable and big...More

Thank Mrr T
Reviewed 2 weeks ago

Do not book at any cost. I booked this hotel cause of the location. They moved me to another one called Eco Premier which is thier sister hotel. The rooms were dirty , towels were a bit weird, cut into half. Location not so good....More

1  Thank nataashaj
Reviewed 2 weeks ago via mobile

Not recommended. Tried to overcharge me in changing the exchange rate by 10%! This I could avoid only after asking for the manager! After I checked out they canceled the booking on booking.com to avoid bad rating from me. Another story was that I by...More

Thank Re S
Reviewed 2 weeks ago via mobile

I had a room 103, which was on the first floor. It was so loud, because you could hear all the people from the reception. Rooms are not very clean and my deposit box was broken. Nothing special comparing to other hotels, actually quite disappointing...More

Thank Yoorekk
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
US$52 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$52 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (141)
Room & Suite (43)
Dining (6)
Family and Play Areas (1)
Questions & Answers
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Vanessa098
18 January 2018|
AnswerShow all 3 answers
Response from Matthew R | Reviewed this property |
can't recall exactly the room level i was in. however i was towards the top of the hotel and had a good sized balcony. the room was large-ish and well appointed. I'd stay there again.
0
Votes
Rex_Tramp
22 February 2017|
AnswerShow all 2 answers
Response from Domokirisaki | Reviewed this property |
As Vietnam is full of cars, u can hear some car motors or their car honk, but overall, it is a rather comfortable place to stay in since it is in the middle of alot of many destination. There is also a reasonable number of... More
0
Votes
Room Tips
"Any room is very comfortable"
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"Stay here for your access to the Old Quarter district. Amazingly great staff that is always willing to help."
Read review
"get the senior suite room"
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"you should booked Executive suite room that's beautiful and large room"
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