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Hanoi Serendipity Hotel

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Traveller (30)
Room & Suite (19)
Business Centre & Event Rooms (1)
Overview
14A Chan Cam Street - Hoan Kiem District, Hanoi 10000 Vietnam See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Suites
Concierge
3 Star accommodation
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Reviews (301)
Filter reviews
259 results
Traveller rating
194
59
3
2
1
Traveller type
Time of year
LanguageEnglish
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194
59
3
2
1
Show reviews that mention
All reviews halong bay banana pancakes old quarter madame hien sister hotel quiet street train station hot water the staff were extremely helpful enjoyed our stay staying at this hotel air con included breakfast staff went out of their way hotel staff nice stay laundry service
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1 - 5 of 259 reviews
Reviewed 6 days ago via mobile

Great budget hotel. Staff were amazing, we had multiple rooms booked before and after Sapa and Halong Bay, hotel was more than happy to mind our luggage at no cost. Breakfast was great, unreal location and we walked everywhere. Thanks for looking after us Serendipity

Thank Chillpmq
Reviewed 1 week ago

My wife and I travel a lot. In Vietnam, hotel staff was usually very friendly and dedicated. The hotel Serendipity deserves in particular the most sincere compliments for their kindness, attentions. The hotel itself is intimate, very clean, nicely appointed, the rooms are comfortable, and...More

Thank spectimpas34
Reviewed 3 weeks ago

Very lovely staff, They are very caring with everyone and very smiling. The room is nice and comfortable. Quietly located in the center of the old district. The breakfast is of quality with buffet and oder combined. Possibility of taking a shower at night so...More

Thank proodily1970
Reviewed 4 weeks ago via mobile

Hotel is very well located, near Hoan Kiem Lake but quiet, the welcome is excellent (freagra fruits and juices offered) the staff is extremely pleasant and helpful, the room are large and comfortable, the breakfast is varied and tasty. This hotel is the ideal place...More

Thank Navigate817521
Reviewed 4 weeks ago

Nice little hotel with efficient staff, clean rooms, comfortable and well decorated. Excellent buffet for breakfast, great variety of fresh produce and cuisines. The location of this hotel in the old town, you could wish for good restaurants nearby, you can walk and enjoy the...More

Thank eemaiqu4
View more reviews
About
Description
With 26 en-suite exclusive guest rooms, the Hanoi Serendipity Hotel offers cosmopolitan elegance and comfort to suit all needs from business to family, to leisure and adventure. Enter a world that is complete More in every way. Be looked after by a dedicated and professional team who will be delighted to make your stay in Hanoi, and Vietnam, a truly unforgettable and special one. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Concierge
Dry Cleaning
Laundry Service
Minibar
Shuttle Bus Service
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Number of rooms
26
Price range
US$31 - US$106 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Number of rooms
26
Price range
US$31 - US$106 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Photos
Traveller (30)
Room & Suite (19)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
kasumid2
18 September 2018|
AnswerShow all 2 answers
Response from r0adrunred | Reviewed this property |
In June we paid USD 24 for 7 seat car - for 3 will be less probably. I found it much better to pre-book thru hotels than finding transfer upon arrival.
0
Votes
Daan S
4 March 2017|
AnswerShow all 3 answers
Response from Hanoi Serendipi... H | Property representative |
Yes, we have laptop in room. Please request for this.
0
Votes
Room Tips
"Our room on floor 4 was very quiet despite being over the street"
616andrewe
8 Mar 2018
Read review
"Room were nice and very clean"
lolaa118
24 Oct 2016
Read review
"Chech air conditioner working"
998christinew
11 Sep 2016
Read review
"Stayed on the 6th floor with a city view. Windows were double glazed so the room was quiet. Back rooms seem..."
190JohnM
30 Aug 2016
Read review
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