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Hanoi La Selva Hotel

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#14 of 574 Hotels in Hanoi
Certificate of Excellence
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Hanoi La Selva Hotel
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736 Reviews from our TripAdvisor Community

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Showing 610: English reviews
Quezon City, Philippines
Reviewed yesterday NEWvia mobile

Great hotel in a great location. Their edge - the staff. Helpful, warm & hospitable, very courteous. Tip: when you can, get the room with a balcony. Highly recommended! Its the little touches that gets you, the welcome drink, the free bottle of wine, the fresh breakfast, the bed arrangement. While on a tour of Ha Long Bay, they even...

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Helpful?
Thank paulesdi
Reviewed 2 days ago NEWvia mobile

Incredible customer service. Can't fault them at all, the little touches provided such as the chocolates and weather forecast left on your bed, and the little carry out bag of fruit for the journey to halong bay blew me away. I can't think of a hotel I have ever stayed in that has staff this friendly.

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Thank James W
Reviewed 3 days ago NEW

Love loved this quirky little hotel in the heart of Hanoi. I have never had customer service so high anywhere that I have travel. 5 star hotel staff could learn form these guys. Our room was clean and the bed very comfy. Small street noise but you would expect with the location. Food was also a very delicious if you...

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Thank Emma H
Reviewed 3 days ago NEWvia mobile

Small boutique hotel, very very helpful staff, they all remembered our names straight away, awesome free breakfast and coffee, dinner was great, close to everything. Would 100% stay here again. A little noise in the mornings but that didn't bother us as we wake early

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Thank Clint R
Reviewed 3 days ago NEWvia mobile

My bf and i booked this hotel and it was the best decision ever. Our holiday ended with a good note because of this hotel! Location is perfect as it is surrounded with many street food stalls. Easily accessible to many places of interests. Most importantly the staff in this hotel has the best service, especially Rosie and Henry! They...

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Thank Wabito
London
Reviewed 4 days ago NEWvia mobile

La Selva is an oasis of calm in the middle of a crazy city. There is a huge choice of hotels in the old quarter of Hanoi, but I'm glad I chose this hotel, which served as a base to see Hanoi & for a number of side trips. From the moment I arrived to the final goodbye the staff...

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Thank sm1143
Reviewed 4 days ago NEWvia mobile

It is a wonderful place to stay, the staff was very helpful and gave me abselout their best. The room was clean and nice, and the shower was very good, just perfect. But.. When I recived a email from them I got dissapointed, they were beging me to rate their hotel as excelent or 5 star, I just couldn't do...

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5Thank Þór H
A TripAdvisor Member
1 review
Reviewed 4 days ago NEWvia mobile

Loved our short stay at La Selva and would spend more time here next time we return to Hanoi. Upon checking in, my husband and I were impressed with the service (our welcome drinks!) and the staff impeccable English. We got a little surprise gift from the hotel for our honeymoon as well as a departure gift. Breakfast on the...

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Thank A TripAdvisor Member
Kirkkonummi, Finland
Reviewed 5 days ago NEW

Excellent location nearby old Hanoi and Hoan Kiem lake. The hotel staff was superb: they welcome us very nicely when we arrived and explain sights nearby etc.., they booked all our day trips that we wanted, they called us using first names, and when we left they all gather together to say goodbye. The hotel breakfast was also excellent -...

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Thank ExplorerJani
Hong Kong, China
Reviewed 5 days ago NEWvia mobile

Absolute perfection in customer service in a clean and beautifully decorated property. The friendly, helpful staff and the comfortable surroundings are exactly what we needed after the 18 hour overnight train trip from Da Nang. The location is right on the edge of the "Old Town" entertainment and dining district and just a few minutes from the lakeside promenade.

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Thank FarmerCraig149

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ha noi La selva hotel is located in the old town , 5 minutes to get to night market , Dong xuaan market . ... more   less 

Additional Information about Hanoi La Selva Hotel

Address: 57 Lo Su, Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Jasmine Garden Hotel)
Region: Vietnam > Hanoi
Price Range: £32 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hanoi La Selva Hotel 3.5*
Number of rooms: 28
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi La Selva Hotel staff and other travellers.
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Brisbane
10 months ago

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Questions? Get answers from Hanoi La Selva Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with a street view are quite noisey.”
 of 5 bubbles 892janef, 6 Dec 2016 | Read review
“Be sure to get the breakfast as it is fantastic.”
 of 5 bubbles 653jimmyt, 5 Dec 2016 | Read review
“The staff will treat you like royalty.”
 of 5 bubbles patrickcR1313IQ, 2 Dec 2016 | Read review
“The slightly more expensive rooms are superior”
 of 5 bubbles G5485EZjanec, 29 Nov 2016 | Read review
“Trust the staff, it's only a small hotel and they know each room well.”
 of 5 bubbles PamK01, 28 Nov 2016 | Read review
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