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Hanoi Guest House

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1,666 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
Portland, OR
Reviewed 10 November 2013

We stayed at the Hanoi Guesthouse twice during our trip to Vietnam in April 2013. The staff were absolutely wonderful. They went out of their way to make our stay comfortable and inviting. They were knowledgable about local points of interest, and even accompanied us to share a meal at a favorite street food location. They are family friendly, and...

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1Thank JEDM0289
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear our value guest, Thank you so much for your very detailed positive comment. We would assure you that it makes us very pleasant to know you obviously enjoyed staying at Hanoi Guesthouse. We would promise to keep good work to deserve your such positive comment. We are really looking forward to welcome you back as soon as possible. Your...

Singapore, Singapore
Reviewed 7 November 2013

Our group of 3 stayed at Hanoi Guesthouse for 4D/3N. From the time of email queries till our departure at Hanoi, the service staff have always been ready and helpful to assist us. Very hospitable indeed. The rooms were clean, well decorated and maintained. If we ever make another trip to Hanoi, there is not guessing where we will stay.....Hanoi...

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3Thank GerardGoh
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Gerard Goh, We deeply thank you so much for your lovely comment posted on Tripadvisor.com about your recent stay and we would more than happy to see our photos that was taken by you. We are so equally delighted to know how much you enjoyed the hotel’s service which is good and professional, the rooms are clean and well...

Makati, Philippines
Reviewed 5 November 2013

We stayed at Hanoi Guesthouse from October 27th to 29th, 2013. We chose this hotel upon the recommendation of friends, who stayed at their previous location in Hang Hanh St. near Hoan Kiem Lake. The staff were very friendly and helpful during the course of our email correspondence while arranging our itinerary and our tours. They suggested alternatives and were...

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2Thank Maria Gerlyn P
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Ms Maria Thank you for your beautiful comments towards our staff, location, service, cleanliness, breakfast and room rates. It’s so glad for us to know that you were satisfied with our services every moment. We would feel really honored to have an opportunity to see you again. Your faithfully Hanoi Guesthouse Team.

Geelong, Australia
Reviewed 31 October 2013

This place is great - clean, comfy beds, great location to explore from but what really makes it special is the people that work there. You arrive and they welcome you, sit you down with a drink and educate you about Hanoi, where you are, what to do and where to go. They are really knowledgable and if you have...

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1Thank Jesscat11
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Jess & Phil, We would like to say thank you very much for your lovely review. We are so happy that you enjoyed your stay at our hotel. We would be very happy to see you again on a future trip to Hanoi. Yours sincerely, HANOI GUESTHOUSE TEAM

Tauranga, New Zealand
Reviewed 26 October 2013

We were very happy with the location, clean rooms and price of Hanoi Guesthouse. But the key to our very enjoyable stay here (our Hanoi home for 7 nights) were the staff. All of them, from front of house to room staff were very welcoming, friendly and helpful. One night, my wife mentioned my birthday as a passing comment to...

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2Thank Murray M
ManagerLe, Manager at Hanoi Guest House, responded to this review

Dear Mr Murray, On behalf of our hotel management, I would send our sincerely thanks for your wonderful comment regarding our hotel staff, the room cleanness , the location and the room rate… It is always very gratifying to know you had a great vacation with services offered by our hotel team. I will be certain to pass on your...

Reviewed 25 October 2013

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1Thank wdarcheng
ManagerLe, Manager at Hanoi Guest House, responded to this review

Kuala Lumpur, Malaysia
Reviewed 24 October 2013

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1Thank greentoucan
ManagerLe, Manager at Hanoi Guest House, responded to this review

Raleigh, North Carolina
Reviewed 23 October 2013

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Thank cashewmama2013
ManagerLe, Manager at Hanoi Guest House, responded to this review

Palm Beach QLD Australia
Reviewed 17 October 2013

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Thank Sheppards28
ManagerLe, Manager at Hanoi Guest House, responded to this review

Penang Island, Malaysia
Reviewed 17 October 2013

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Thank SCChan48

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hanoi Guest House is ideally situated in the central part of old town, conveniently close to all the interesting attractions like Hoan Kiem Lake, Ngoc Son Temple, Water Puppet theater, Restaurants, Bars, Shops, etc. The Team speak excellent English, are knowledge to advise you what is worth visiting around Hanoi and other sites. They are incredibly helpful willing to accompany you. Hotel facility be provided sufficiently, include Elevator. The room rates are inclusive of breakfast, daily fruit, juice, coffee and tea. Free Computers to use at lobby. Free WiFi access be served all floors. The rooms are complimentary fully equipped Satellite TV, Minibar, Air-conditioning, Fan, Heater, Internet access - wireless, Computer in lobby (Complimentary), Refrigerator, Work Desk, Wardrobe, Sitting area,Telephone, Hair dryer, Slippers, Private bathroom with hot shower, towers, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with window, Deluxe room with balcony or Old Quarter view, Honeymoon rooms are decorated specially. ... more   less 

Additional Information about Hanoi Guest House

Address: 85 Ma May Street, Hoan Kiem District, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Price Range: £23 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Guest House 3*
Number of rooms: 10
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Also Known As:
Hanoi Guesthouse Hotel Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Guest House staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“400,000VND for 2 nights, 3 persons.”
 of 5 bubbles yuanha0s, 12 Mar 2017 | Read review
“The twin room is much nicer than the double room.”
 of 5 bubbles tonyp306, 11 Mar 2017 | Read review
“Get honeymoon suite - so fun to arrive and great little balcony”
 of 5 bubbles RochMortgage, 2 Mar 2017 | Read review
“If you are a light sleeper, avoid rooms on the second storey, as sounds from the water pipe can be heard clearly.”
 of 5 bubbles kenneygoh, 27 Feb 2017 | Read review
“If they put you up on the 7th floor, you're in luck, as they keep the hotel supplies cart on that floor. Just get what you need including all the bottled water that you need, ”
 of 5 bubbles 278macb, 15 Feb 2017 | Read review
5 of 5