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Heart Hotel

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#102 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Heart Hotel
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259 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Melbourne, Australia
Reviewed 1 week ago

We stayed here for 7 nights in a lake view room and a city view room. The hotel is quite small but in a terrific position. Just 2 mins to the lake, 5 mins to the markets and close to lots of the main sights. An easy 15 mins walk to the station. Rooms are super clean and everything feels...

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Thank Dean V
Reviewed 14 March 2017 via mobile

The hotel is right on the heart of the city so all places of interest are just in a minute walk. But it is a bit outside of party quarter and main road, which makes it a quiet place to stay. Spacious and light room, tasty pancakes at breakfast and friendly personnel. The receptionist advised us on places to visit...

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1Thank Maria S
Bangkok, Thailand
Reviewed 10 March 2017

The staff was very polite and helpful . The rooms are adequate and clean. Easy access to the Lake and conveniently located for walking around the lake in the evening. The breakfast was decent and overall value for money.

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1Thank Kunal P
Anchorage, Alaska
Reviewed 8 March 2017

Excellent staff, great Breakfast, very clean. I have stayed many times. Easy access to the Lake. Perfect for walking around the lake in the evening. Close to water puppets and not far from Opera House. Staff can answer any question you might have. Airport pick up by contacting hotel staff. Great service John L

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1Thank John L
Alberta, Canada
Reviewed 8 March 2017 via mobile

I was pretty excited about staying at this hotel, after having read the reviews and seen the pictures of it, the hotel to me looked like it had a lot of character. My excitement faded a bit after check in and when we were shown our room on the second floor. The staircase looked old and tired and so did...

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1Thank scorpiogirl2
Red Deer
Reviewed 8 March 2017

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Thank rotjong
Liverpool, United Kingdom
Reviewed 17 February 2017 via mobile

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Thank Lee P
London, United Kingdom
Reviewed 14 February 2017 via mobile

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Thank Gwebbecca
Reviewed 3 February 2017

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Thank geetasan
New York City, New York
Reviewed 25 January 2017

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1Thank Sorvi

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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the heart of the famous ancient quarter of Hanoi, Heart hotel is one of the most elegant and luxurious hotels in Hanoi. Stay here visitors could enjoy not only beautiful and romantic view, exciting and traditional life style but also the perfect services and facilities provided. ... more   less 

Additional Information about Heart Hotel

Address: 11B Hang Hanh | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: £18 - £27 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heart Hotel 2*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Travelocity, TripOnline SA, Hotels.com, Priceline, Agoda and HostelWorld so you can book your Heart Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#18 Best Value Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Heart Hotel staff and other travellers.
4 questions
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Questions? Get answers from Heart Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Larger rooms are city view, rooms with lake view have a small balcony and are sunny.”
901deanv, 15 Apr 2017 | Read review
“Book thru the hotel website, staff answers emails..”
johnlQ3215IH, 8 Mar 2017 | Read review
“ask for a room with a view (if they have any)”
tomcR7316FC, 23 Jan 2017 | Read review
“Book the 6th floor room looking out at the lake, beautiful!”
Redpty, 27 Dec 2016 | Read review
“Third Floor or higher”
johnlQ3215IH, 14 Nov 2016 | Read review
5 of 5