We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
27/08/2017 28/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Heart Hotel

    11B Hang Hanh | Hoan Kiem, Hanoi 10000, Vietnam
    Save
    Best prices for your stay
    27/08/2017 28/08/2017
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$27/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$26
    US$24
    SAVE US$2
    US$26
    Traveller (65)
    Room & Suite (36)
    Pool & Beach (3)
    Heart Boutique Hotel
    40 reviews
    #36 of 385 Speciality lodging in Hanoi
     
    Artisan Lakeview Hotel
    355 reviews
    #40 of 621 B&Bs / Inns in Hanoi
     
    Luxury Hotel
    307 reviews
    #76 of 591 hotels in Hanoi
     
    Madame Moon Hotel
    291 reviews
    #47 of 621 B&Bs / Inns in Hanoi
     
    Overview
    • Excellent59%
    • Very good28%
    • Average10%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “lake view” (19 reviews)
    “halong bay” (37 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Concierge
    Dry Cleaning
    Private Balcony
    Free Parking
    2.0 Star Hotel
    All hotel details
    Offers from Heart Hotel
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel_hsx","template":"ibex_photo_carousel_hsx__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"}},"scriptFlags":null}
    Heart Boutique Hotel
    40 reviews
    #36 of 385 Speciality lodging in Hanoi
     
    Artisan Lakeview Hotel
    355 reviews
    #40 of 621 B&Bs / Inns in Hanoi
     
    Luxury Hotel
    307 reviews
    #76 of 591 hotels in Hanoi
     
    Madame Moon Hotel
    291 reviews
    #47 of 621 B&Bs / Inns in Hanoi
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from US$24.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanoi hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "fee1eb17d01848b08d93e08beed2240c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":638631,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":8,"year":2017},"checkout":{"day":28,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"fee1eb17d01848b08d93e08beed2240c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":26,"lowestMetaPrice":24,"additionalPartner":false,"highestMetaPriceDisplay":26,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":26,"lowestMetaPrice":24,"highestMetaPriceDisplay":26,"hotelName":"Heart Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZlZTFlYjE3ZDAxODQ4YjA4ZDkzZTA4YmVlZDIyNDBjIiwiQUlLIjoiM2RhNjIyMmNhNzQzNDQwNzhkYzZkY2FlNDM5YzJkYmEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "27/08/2017", "checkOut": "28/08/2017", "lowestPrice": "US$24", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79558703":"CheapTicketsEWS","63721369":"TravelocityEWS","76519161":"Hotwire","79802395":"AgodaIB","109273288":"HotelsCom2IB","54592826":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (269)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 213 reviews

    Reviewed 2 weeks ago via mobile

    We stayed 3 nights at this hotel (2 of our group even stayed for 5 nights) and we we're overwhelmed. It might not be the newest and most fancy hotel in town, but Heart Hotel completely makes up for that with the service they provide!...More

    Thank anyquestionz
    Reviewed 28 June 2017 via mobile

    The location by the lake is amazing. The staff there are really friendly and helpful. Great value for the money you pay. I had a room on the other side of the busy road and it was super quiet. Also can book tours for you.

    Thank seabadger242
    Reviewed 20 May 2017

    Heart Hotel is in an excellent location, right next to the lake, Weekend Night Markets and a 24/7 Mini Mart across the road. The staff are very friendly and professional, going out of their way to help in any way. The hotel is clean and...More

    1  Thank Andie P
    Reviewed 17 May 2017

    The most important was d staff was very customer friendly n d lady receptionist was extremely cooperative, helpful cordial, tall attractive. She took my luggage n immediately offered me a drink n got me seated. Other male staff were also very helpful particularly, wi fi...More

    Thank guptaashok03
    Reviewed 14 May 2017 via mobile

    For our first stay of travelling we chose here due to good reviews about the location. It is nicely situated in the old part of Hanoi. Apart from the location the positives end there. The hotel is quite old with very out of date furniture,...More

    Thank Matthew L
    Heart Boutique Hotel
    40 reviews
    #36 of 385 Speciality lodging in Hanoi
     
    Artisan Lakeview Hotel
    355 reviews
    #40 of 621 B&amp;Bs / Inns in Hanoi
     
    Luxury Hotel
    307 reviews
    #76 of 591 hotels in Hanoi
     
    Madame Moon Hotel
    291 reviews
    #47 of 621 B&amp;Bs / Inns in Hanoi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$23 - US$34 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Best Value Hotel in Hanoi
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 28
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Cancelon, Hotels.com, Priceline, Agoda, HostelWorld, TripOnline SA, Travelocity, Hotwire and HotelQuickly so you can book your Heart Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (65)
    Room & Suite (36)
    Pool & Beach (3)
    Hotel & Grounds (62)
    Bathroom (6)
    Nearby
    Centre Point Hanoi Hotel
    110 reviews
    .02 miles away
     
    Golden Lakeside Hotel
    4 reviews
    .01 miles away
     
    Hanoi Morning Hotel
    140 reviews
    .02 miles away
     
    Golden Sun Villa Hotel
    888 reviews
    .12 miles away
     
    Nearby Restaurants
    The Note Coffee
    595 reviews
    .02 miles away
    Muse Home
    232 reviews
    .05 miles away
    Cafe Pho Co
    422 reviews
    .03 miles away
    The Little Hanoi
    557 reviews
    .05 miles away
    Nearby Attractions
    Hang Gai Street (Street of Hemp)
    520 reviews
    .04 miles away
    Green Lion Bus
    24 reviews
    .07 miles away
    Thang Long Art Gallery
    11 reviews
    .05 miles away
    Green Palm Gallery
    10 reviews
    .05 miles away
    Ask a question
    Questions & Answers
    FaeMarieS
    2 January 2017|
    AnswerShow all 7 answers
    Response from Martin18_SK | Reviewed this property |
    We took direct bus from the airport to the city centre (don`t remember a number) and it took around 30 min and costs 5000 VND. There are two bus stops near hotel (10 min walk). Bus finishes in front of Ga Ha noi railway... More
    1
    Vote
    Room Tips
    "6th Floor Lake View is the best."
    Read review
    "fare rates n very friendly rates"
    Read review
    "Larger rooms are city view, rooms with lake view have a small balcony and are sunny."
    Read review
    "Book thru the hotel website, staff answers emails.."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing