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Rosaliza Hotel

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37 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Singapore, Singapore
Reviewed 12 October 2016

Nice spacious rooms and comfy beds what more do you need I think their food options could do better and in terms of service their staff is not always trying their bes I like their hotel but there is always room for improvement

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Helpful?
Thank s03246
Reviewed 1 May 2016 via mobile

Nice hotel, good service, pleasant staff and very central and quit location close to many good restaurants and cafes. Some famous bakery are only 10 minute walking distance. Breakfast is great for those who are busy and dont know where to go. Good selection of food to get ready for a new day always wait for us. Will definitely stay...

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Helpful?
Thank Hong T
Rosaliza2016, Tổng giám đốc at Rosaliza Hotel, responded to this review

Dear my dear friend, Thank you for your visiting us at Rosaliza Hanoi Hotel. I hope we achieved our goal in making your stay memorable by providing outstanding services. We strive to make experience at Rosaliza once you will remember forever. Therefore your comment very important to us ! We love to hear your feedback use it to review and...

Reviewed 1 May 2016

I booked a room in this hotel because it's close to my son's apartment. To my surprise, this hotel satisfied all my needs. The staff and the management were very helpful and they went out of their way to help me with everything I needed. I stayed here for two and a half weeks. And the best part is they...

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Helpful?
Thank Shelly R
Rosaliza2016, Tổng giám đốc at Rosaliza Hotel, responded to this review

Dear Mr Selly, Thank you for taking the time to let us know about your experiences in our Rosaliza Hanoi Hotel. Our Team is delighted to hear that you felt at home with us and that you enjoyed our Location. We hope to welcome you soon again to our Rosaliza Hotel! Thank you! Mrs Dan Thuy Hong General Manager Rosaliza...

Surin, Thailand
Reviewed 12 January 2016

Lovely room, spotlessly clean, good location 15 minutes walk from Lake Hoen Kiem, everything you need, great staff, excellent breakfast. The on-special price made it good value as well. Booked it again a few days later when went back to Hanoi.

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Helpful?
Thank yeongogangsa
Rosaliza2016, Tổng giám đốc at Rosaliza Hotel, responded to this review

Dear Guests, Greetings from Rosaliza Hanoi Hotel and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on...

Kuala Lumpur, Malaysia
Reviewed 3 December 2015

Stayed here for two nights, I would rate it as value for money. Nothing luxurious about this hotel but functional. Breakfast menu was decent, enough for you to start your day. Room also clean and spacious. Helpful and friendly staff. If you just need a place to rest, shower and sleep after long day of work in Hanoi, worth to...

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Helpful?
Thank HishamZarinaAnwar
Rosaliza2016, Tổng giám đốc at Rosaliza Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our Rosaliza Hanoi Hotel, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that...

Jakarta, Indonesia
Reviewed 22 August 2015

The staff is friendly, helpful and welcoming. Our room (on the very first floor) was tight but functional with a big window, facing the rear and dead quiet throughout the night. The bath & room were well illuminated and in good working order. Bedding was comfortable, but just so, however, this is a minor complaint.

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Thank leonwen s
Rosaliza2016, Tổng giám đốc at Rosaliza Hotel, responded to this review

Dear Guest, Thank you for your review. We have always believed that travelling with a team or group is a stressful endeovour, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track.Rosaliza Hanoi Hotel (and all of our staff), believe in providing that personalized service,and we commit...

Geneva, Switzerland
Reviewed 20 April 2015

Stayed for work and have no complaints. I had two different rooms during my stay and both were big and clean. Everything worked, staff were friendly enough and the fitness room equipment worked. Not in an especially exciting part of Hanoi but an easy walk to many attractions.

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Thank TNTNiemi
Hong Kong, China
Reviewed 18 March 2015 via mobile

Stayed here for work as it was close to the office. Staff were very friendly always smiling. Breakfast was ok but more Asian than western which is understandable. They will cook your eggs to order when you ask. Room service was great food and good value. It's a 10 minute walk to any attractions and the lack or restaurants and...

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Thank travelinginasia
Cambridge, United Kingdom
Reviewed 7 February 2015

Good value for what you get, with large rooms and a decent buffet breakfast, and only a short walk from the old quarter. Staff don't speak much English, and service is perfunctory rather than particularly friendly.

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Thank Jamie R
Ho Chi Minh City, Vietnam
Reviewed 21 June 2014

Right in the middle of the action in Hanoi this cosy little hotel offers a great location at a very reasonable price. The rooms are reasonably sized and have new TVs and comfortable beds. The bathrooms need a bit of work and are a little old school but are functional. Nice breakfast options and a treat of creme brulee in...

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Thank warrencammack

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Concierge

Additional Information about Rosaliza Hotel

Address: 15 Tran Quoc Toan Street, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: £35 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rosaliza Hotel 3.5*
Number of rooms: 58
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Also Known As:
Rosaliza Hotel Hanoi
Hotel Style:
#89 Spa Hotel in Hanoi
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 705. It's big, cozy and comfortable.”
 of 5 bubbles 277shellyr, 30 Apr 2016 | Read review
“1001 is a great room with nice view. Try it, if you have chance...”
 of 5 bubbles BryanTrang, 8 Jun 2014 | Read review
“Try to ask for the rooms above 7th floor to have a decent view of city..and ask in advance for a Airport Pick up...”
  • light near bed
  • bathroom1
  • bathroom
  • entrance
  • hall3
  • hall
  • hall
  • bedroom
 of 5 bubbles Linilchandra, 25 Aug 2012 | Read review
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