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InterContinental Hanoi Westlake

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Traveller (2543)
Room & Suite (738)
Dining (310)
Ratings and reviews
#89 of 625 Hotels in Hanoi
Certificate of Excellence
  • Excellent59%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“sunset bar”(262 reviews)
“main building”(132 reviews)
“west lake”(202 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
5 Star Hotel
The new InterContinental Westlake Hanoi overlooks the 800-year-old Golden Lotus Pagoda on Hanoi's largest lake. It is the only hotel in Vietnam to be featured on Condé Nast Traveler s 2008 Hot List, garnering the honour for a sublime waterfront locale. The historic city centre is...
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Location and contact
5 Tu Hoa street | Tay Ho District, Hanoi 10000, Vietnam
Hotel website
4.1 miles to Noibai Airport
47 restaurants are within a 0.25 mile radius
2.2 miles from Old Quarter
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,548)
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1,905 results
Traveller rating
1,077
584
154
57
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1,077
584
154
57
33
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All reviewssunset barmain buildingwest lakesaigon restaurantcafe du lacthe club loungelake viewpillow menuold quarterbeautiful hotela short taxi ridebreakfast buffetstar hotelthe hustle and bustleupgraded to a suiterooms are largebusy city
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1 - 5 of 1,905 reviews
A TripAdvisor Member
117
Reviewed 4 days ago via mobile

Stayed here recently. Amazing hotel with great location. Upgraded to panaromic view room. View from room was mind blowing. Big size room, comfortable bed. Well behaved staff and very helpful. Recommended place to stay in Hanoi.More

Thank A TripAdvisor Member
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded yesterday

Dear Guest, I am very glad to know that InterContinental Hanoi Westlake made an enjoyable and memorable part of your experience in Hanoi. Thank you very much for your comment and I am very much looking forward to welcoming you back. Kind regards, Trang Nguyen...More

Hotel's Favourite
Reviewed 2 April 2018

We stayed in an Over-Water Pavillion, a 5 minute walk from the main hotel block with its restaurant and reception. I would ask for a room closer to the hub if this is a concern for you.The room was well decorated in an Asian style...More

2  Thank MadamJosephine
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 5 April 2018

Dear MadamJosephine, Thank you for your comment about our hotel. It is a great pleasure to have you staying with us. At InterContinental, we pride ourselves not only with unique location over the water of Westlake which bringing resort feels to guests but our customized...More

Reviewed 4 days ago via mobile

A hotel definitely to return. In this hotel you find all services, starting from all requirements in the room need it for a business trip, to the relax, dining and fitness center. In one of the suspended house (as is in the middle of a...More

Thank Tarta A
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded yesterday

Dear Tarta A, Thank you so much for sharing your great comment. It is my pleasure to know that you enjoyed your stay with us and your recommendation about our hotel. We are looking forward to welcoming you back in near future. Kind regards, Trang...More

Reviewed 6 days ago

We had a short stay 3 nights the resort itself presented very well.The staff very helpful. any problem we had was dealt with.But because the weather was very hot first week in july the the pool was too hot,not good maybe some shade over it...More

Thank Davidjm58
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 5 days ago

Dear Davidjm58, I am very happy that my team can make a memorable stay for you. I will share your feedback to the team to recognize their efforts. Thank you for choosing us and we hope to welcome you back soon. Kind regards, Trang Nguyen...More

Reviewed 1 week ago

Had a three night stay for a business trip. Had some issues with the wifi and the ironing board when first arriving but they were corrected. The rooms were nice. A/C was good as it was hot outside. Breakfast was fine. These rooms were on...More

Thank Jerry D
Response from G_HotelManager_ICH, Manager at InterContinental Hanoi WestlakeResponded 6 days ago

Dear Jerry D, It is great to know that InterContinental Hanoi Westlake has kept you good company in the busy Hanoi. InterContinental Hanoi Westlake is one of the few top hotels who aim to be the definite destination of business people, at the same time...More

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About
Description
The new InterContinental Westlake Hanoi overlooks the 800-year-old Golden Lotus Pagoda on Hanoi's largest lake. It is the only hotel in Vietnam to be featured on Condé Nast Traveler s 2008 Hot List, garnering the ...More honour for a sublime waterfront locale. The historic city centre is within a 10-minute ride, as is a wide range of shopping and cultural venues. The hotel is just 40 minutes by taxi from Noi Bai International Airport. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2543)
Room & Suite (738)
Dining (310)
Pool & Beach (103)
Amenities (52)
Family and Play Areas (24)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
ramezelderiny
17 March 2018|
AnswerShow all 4 answers
Response from G_HotelManager_ICH | Property representative |
Hi, We have travel desk office behind hotel lobby. We always encourage our guests to book in advance to make sure we can arrange a trip that fits your schedule. I try to give you the email address of our travel desk by... More