We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

InterContinental Hanoi Westlake

avatar-imageavatar-imageavatar-image
Traveller (3395)
360
Panoramas (12)
Room & Suite (533)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#188 of 890 hotels in Hanoi
Location
Cleanliness
Service
Value
Travellers' Choice
InterContinental Hanoi Westlake is an iconic hotel in the heart of the vibrant Tay Ho district, offering travellers luxurious guest rooms and personalised Club InterContinental service. Experience celebrated award-winning dining at Saigon Restaurant or take in a magnificent sunset at Hanoi's only overwater bar, Sunset Bar. The hotel is minutes away from the city's most alluring attractions, and offers a peaceful respite from the bustline city, in a beautiful and iconic lakeside setting.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Iron
Minibar
Refrigerator
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Bay View
Lagoon View
Languages Spoken
English, French, Chinese, Japanese and 2 more
2,970Reviews39Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 1,698
  • 896
  • 235
  • 84
  • 58
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Excursion02687790218 wrote a review 13 Apr
1 contribution
What a beautiful hotel! Upon arrival, we got upgraded to a beautiful room with the most beautiful view over the pool and the lake. We were on our honeymoon and we also received a basket full of delicious things! The whole hotel was just great. Nice design, lovely pool, great Sunset bar. The location allows for a quiet relaxation further from the hustle and bustle of the streets of Hanoi, but it’s still close to the old quarter. I walked down one of the days and it was a nice walk along the lake! and breakfast is nice and service from Mr Anh Huynh restaurant manager is wonderful and hope he will doing well Warmest recommendations.
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Barsha wrote a review Jun 2023
Gurugram (Gurgaon), India24 contributions3 helpful votes
+1
Hotel's Favourite
It was just fabulous: food, hospitality and place! We had booked 2 rooms lake facing. While booking you should ask for rooms which face the city overlooking the lake. The Belfast buffer was simply amazing and loved the spread. Unfortunately the bathrooms don’t have key spray and being an Asian country, good to rethink on faucet in WC.
Read more
Date of stay: June 2023Trip type: Travelled with family
Room Tip: June is extremely humid so cannot experience sitting outside in the balcony.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
avatar-image
Eden wrote a review 13 Apr
London, United Kingdom3 contributions
An incredible hotel, highly recommend when you visit Hanoi! First the hotel is gorgeous. The rooms are comfortable with luxury details. The views of the sunset are incredible. The staff are great with warm hospitality, every interaction was enjoyable. It is great to have a quiet break after a busy day of touring or exploring the Old Quarter, so the location is excellent. The food was good, I really loved the buffet restaurant and the restaurant manager , Anh Huynh is helping us alot to make sure our stay is perfect at all.
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Hồng N wrote a review 12 Apr
1 contribution
It's great to stay at a hotel in the city that has a resort feel. I chose a room with a lake view and it lived up to expectations. The room is impressively spacious. The hotel is only about 20 to 25 minutes from the airport and a 15-minute taxi ride from the Old Quarter. Breakfast is very diverse. All the staff were extremely friendly and provided excellent service. Especially Mr Anh Huynh , CFDL Manager is perfect for his service at Breakfast restaurant. hope he keep doing well
Read more
Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Eleanor Breen wrote a review 12 Apr
London, United Kingdom22 contributions6 helpful votes
We stayed in an over-lake room which was a great size and had lovely views. The bed was extremely comfortable, especially the pillows! Staff were very friendly and helpful. When we arrived to our room the air con had been put on already which was a nice touch. The pool area was good and the breakfast selection was fantastic!
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
cattuong wrote a review 11 Apr
5 contributions
I was there with my bf for vacation last month. It’s was great place w very helpful and friendly staff. Especially the breakfast was well served. I remember the manager named Anh Huynh, he helped me to carry stuff and charged to another suitable tables for us. Highly recommend for vacation w family for all.
Read more
Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Journey52924484051 wrote a review 1 Apr
5 contributions5 helpful votes
just have Easter Holiday in this hotel; overall, it's great hotel and highly recommended. Location is a bit far away but the area is with spectacular view. crews are helpful and friendly. We've tried their Saigon restaurant in dinner; great vietnamese authentic food. Also tried their high tea set at diplomatic lounge; good quality with great price. There is no complaint at all except the pool is a bit small
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Don wrote a review Mar 2024
Singapore, Singapore30 contributions3 helpful votes
+1
Intercontinental Westlake Hanoi Though it is not near old quarter, it is a beautiful hotel. Depending on the type of room you choose, your view may varies. Do select Overlay room if you want to be “on top” of the lake. The room is spacious, clean and have a humidifier too. Toilet is big, clean n double vanity. I like their dental kit as it consists my familar colgate and also a frost pick which is very rare. The hot water is consistent and strong water pressure for rain & hand shower. Towel is big and dont have that musty odour smell. There is one extension power cord on the right side of the bed. The cord consists of 3 UK(3 pins) power points and up to 5 USB ports. I think there is 1 or 2 US at the dressing table. Wifi is acceptable and occasionally slow down. Nothing much to watch as mostly in Vietnamese. So just watch Music channels. As for the balcony, its a nightmare for us. There are 4 china guys chatting and laughing loudly non stop for more than 2-3 hours at the left balcony. All the balconies are build too close to each other. They are smoking too. So at 10:20pm, i called the reception, requesting to change room. I told them they dont need to ask them to keep quiet. You never know what happen after the security left. The noise may be even worse. So they help us to change another room even though it is downgraded. We are fine as we are able to have peaceful rest. Breakfast is delicious and have many varieties. Dont think will stay here again due to the balcony nightmare.. imagine your left right up down like to chit chat loudly at the balcony at the same time, gosh you will pray that they will disappear. Another reason is I like to try different hotels so that i can give more reviews rather than stick to 1 . Nevertheless, I would love to try the Danang Intercontinental!
Read more
Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Zigett wrote a review Mar 2024
London, United Kingdom1026 contributions391 helpful votes
The hotel is not particularly well located for walkers although it’s not too far from the Tran Quoc Pagoda (about 30mins), and once you have reached that then Ho Chi Minh's Mausoleum is about another 20mins away. Our check-in experience wasn’t the best due to a mix up with our room. However, the room itself - an upgrade to a junior suite overlooking the lake - was spacious with an impressive bathroom featuring a Toto Japanese toilet. On the downside, the room was showing a fair amount of wear and tear and the partial view of the lake was not particularly interesting. There’s a large, well managed gym on-site with separate exercise room. And a small outside pool which unfortunately is not heated and therefore remained largely unused when we were there. The buffet style breakfast was vast and served very good array of dishes. All things considered, we preferred to stay closer to the Old Quarter.
Read more
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
100 Countries 7 Continents wrote a review Mar 2024
New York79 contributions10 helpful votes
+1
We were stunned by the tranquil and picturesque view from our private balcony! WOW, stunning! A luxury oasis on the Lake. The Club Lounge was great, cocktails were awesome. The staff was great too, but kind of stand-offish in the Lounge as they were close to closing and they closed on time. They don't care if you just got in from the airport. We had time for a single martini and had to leave. Our room was huge, we had a lakefront view with a balcony, was stunning. The best sleep I got on my Exotic Asia Trip so far. I read all the reviews and not sure how everyone has given this hotel a low rating. Yes, I do agree some renovation needs to happen.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Hanoi area.
PRICE RANGE
£119 - £158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental hanoi westlake hotel hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
318
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

INTERCONTINENTAL HANOI WESTLAKE - Updated 2024 (Vietnam)

Frequently Asked Questions about InterContinental Hanoi Westlake
Which popular attractions are close to InterContinental Hanoi Westlake?
Nearby attractions include Hoa Fashion (0.2 miles), Ca Tru Thang Long (0.1 miles), and Better World (0.2 miles).
What are some of the property amenities at InterContinental Hanoi Westlake?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at InterContinental Hanoi Westlake?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Hanoi Westlake?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental Hanoi Westlake?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental Hanoi Westlake?
Conveniently located restaurants include Hemispheres Steak & Seafood Grill, Oven D'or Restaurant, and Maazi.
Are there opportunities to exercise at InterContinental Hanoi Westlake?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does InterContinental Hanoi Westlake have airport transportation?
Yes, InterContinental Hanoi Westlake offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Hanoi Westlake?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Hanoi Westlake offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Hanoi Westlake?
The staff speaks multiple languages, including English, French, Chinese, Japanese, Vietnamese, and Korean.