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Kangaroo Hotel

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1 room 2 adults 0 children
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Kangaroo Hotel
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406 Reviews from our TripAdvisor Community

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Showing 320: English reviews
São Paulo, São Paulo, Brazil
Reviewed 3 days ago NEWvia mobile

The rooms are moldy and not nice , the staff was great , help out how they could , but the owner should change and do some renovations. Also booked a shuttle bus to Nihn Binh , and was left 8 km away fully equipped.

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Helpful?
Thank Tomás Do Prado C
Reviewed 5 days ago NEWvia mobile

I have been here for 2 nights. The hotel is clean and the breakfast is ok, but the greatest part of it are these 2 ladies Anna and Lucy. They would welcome you and help you with every single thing. They would recommend you the most beautiful daily trips to do and arrange all for you. I would recommend it...

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Helpful?
Thank Laura N
Reviewed 6 days ago NEWvia mobile

This place's 10-15 mins away from church and 5 mins away from cheap cheap cloths mall. Can walk to Hoan Kiem lake, night street and Ho Tay. It was my 2nd time for few days here. I would say accomodations and facilities need a bit improvement. Some stuffs like hair dryer or fan were broken. Fortunately they gave me new...

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Helpful?
Thank Worapong P
Hamar, Norway
Reviewed 6 days ago NEWvia mobile

We are so glad we found this hostel, we really enjoyed our stay. Clean and nice rooms. The staff speaks great english, and we got a lot of help during our stay from Anna (member of staff). She and one other (we didn't asked for her name) helped us booking cruise in Halong bay and open bus ticket. They are...

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Helpful?
Thank kristinelundst
Utrecht, The Netherlands
Reviewed 3 weeks ago via mobile

Great hostel with a perfect location. Staff was friendly. Room was clean and large enough. Only downside was the shower. We were lucky if we had 5 minutes of warm water before it got cold. Definitely a good place to stay.

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Helpful?
Thank Ewout24
Reviewed 4 weeks ago via mobile

This is a good hotel for the price range. Anna, the receptionist, raises the quality of your stay to another level. No matter what question you might have she has a solution. She directed me to all the best restaurants, found me a raincoat, researched the best place to see a movie and found out where I could buy a...

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Helpful?
Thank Edgeland
Sapa, Vietnam
Reviewed 4 weeks ago

We had an awesome stay here at Kangaroo hotel. Lucy, (member of staff) the single most helpful person I have met so far in Vietnam. She will help you with everything like booking a boat trip in Halong Bay or going to Sapa for some trekking or and the rest of your trip through Vietnam. The bed we stayed in...

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Helpful?
Thank willkirkwork
Weihai, China
Reviewed 11 January 2017 via mobile

Anna and Lucy the receptionists are simply the best. They know their job and they helped us in every way that they can. One thing that made us save some money is when they recommend the Open Bus( Hanoi- Phang na- Danang- Hue...etc.) just say where are your stops, pay the amount and no need to book the bus tickets...

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Helpful?
Thank GeRiza
Reviewed 11 January 2017 via mobile

We stayed here for 3 nights during our stay in Hanoi. The staff went far beyond what they needed to ensure our stay and transition to our next city was smooth. We were super impressed with our stay here and it was the cheapest place to stay which included a free breakfast each day.

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Helpful?
Thank Ben W
Reviewed 10 January 2017 via mobile

We had a really warm welcome at the Kangaroo hotel. The rooms are nice and tidy and especially Lucy the receptionist was wonderfull to us. Our luggage arrived 3 days after we landed in Hanoi and she did everything to help us. She called the airport every day and kept us posted. Great service with a big smile!! Misha &...

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Helpful?
Thank Kristel J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service

Additional Information about Kangaroo Hotel

Address: 71 Hang Luoc | Hoan Kiem, Hanoi, Vietnam
Region: Vietnam > Hanoi
Price Range: £11 - £20 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Kangaroo Hotel 2*
Number of rooms: 10
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Questions & Answers

Here's what travellers have asked, with answers from Kangaroo Hotel staff and other travellers.
5 questions
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Questions? Get answers from Kangaroo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to Lucy”
 of 5 bubbles willkirkwork, 21 Jan 2017 | Read review
“Would suggest requesting a room on floor 1 or 2 as the walk up to 4 with luggage is hard.”
 of 5 bubbles SarahCEdwards89, 19 Sep 2016 | Read review
“Ask for a window.”
 of 5 bubbles N663YCsarahf, 21 May 2016 | Read review
“404 is top room and fairly quiet but about a 7 flight walk up. Likely no need to stay that high to avoid street noise.”
 of 5 bubbles seandclay, 25 Mar 2016 | Read review
“Rooms with a view/ window would be better”
  • My little buddy on the bed :)
 of 5 bubbles Winnie-Alison, 5 Jan 2016 | Read review
5 of 5