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Hanoi City Palace Hotel

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Traveller (317)
Room & Suite (143)
Dining (21)
Overview
106 Hang Bong Street, Old Quarter Hoan Kiem Dist, Hanoi 10000 Vietnam See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3 Star accommodation
Reviews (1,254)
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1,110 results
Traveller rating
839
202
42
15
12
Traveller type
Time of year
LanguageEnglish
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839
202
42
15
12
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1 - 5 of 1,110 reviews
Reviewed 14 September 2017

Good budget hotel for a short stay, though the hotel staff couldn't really speak English well except for the receptionist. Room was adequate for the price we paid, though the basin was spoilt and water couldn't be drained. The bathroom was ok, but the walls...More

1  Thank BeautyOfDefect
Reviewed 10 September 2017

The staff here really exemplified hospitality - they bumped us up to the Junior Suite (since they figured that we were on our honeymoon), were very helpful and informative about local sights, and even arranged the hotel’s private taxi service for us at a rate...More

Thank RohiniS202
Reviewed 23 June 2017 via mobile

The receptionist are amazing. We arrived with a warm welcome and they where generally interested in us having a great stay. Honestly they are amazing at their jobs firstly they told us where to go for the day and the good spots to go. I...More

Thank Nikiesha M
Reviewed 28 May 2017 via mobile

The place is good for long term staying. The front office staff are amazing. Rooms are nice,clean and tidy.Room rate is very reasonable. I have been there several times. I will be there on my next trip as well.

Thank Razu A
Reviewed 22 May 2017 via mobile

shocking experience in this hotel! where do i start, upon arrival they didn't have any record of our booking and didn't make us feel welcome at all. the negatives are too much to write but here is a small summary: - hotel being renovated on...More

1  Thank Sophie D
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About
Description
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated team, providing you a comfortable & memorable stay. Staff can speak multiple language Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Restaurant
Breakfast included
Air Conditioning
Airport Transportation
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Refrigerator in room
Wheelchair access
Pool
Beachfront
Free Parking
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Style
Business
,
Family
,
Romantic
,
Spa
Room types
Non-Smoking Rooms
Hotel class
Hotel Style
Business
,
Family
,
Romantic
,
Spa
Room types
Non-Smoking Rooms
Number of rooms
18
Price range
US$37 - US$65 (Based on Average Rates for a Standard Room)
Formerly known as
Hanoi Elegance Sapphire Hotel
Also Known As
Elegance 3 Hotel Hanoi
,
Elegance 3 Hanoi
Location
Vietnam > Hanoi
Hotel class
Hotel Style
Business
,
Family
,
Romantic
,
Spa
Room types
Non-Smoking Rooms
Number of rooms
18
Price range
US$37 - US$65 (Based on Average Rates for a Standard Room)
Formerly known as
Hanoi Elegance Sapphire Hotel
Also Known As
Elegance 3 Hotel Hanoi
,
Elegance 3 Hanoi
Location
Vietnam > Hanoi
Photos
Traveller (317)
Room & Suite (143)
Dining (21)
Pool & Beach (4)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Carel C
17 April 2017|
AnswerShow all 3 answers
Response from Michel M | Reviewed this property |
Call the hotel ask for the manager Tony Phuong. He speaks good English. I found him quite helpful addressing my concerns and questions.
0
Votes
Carel C
17 April 2017|
AnswerShow all 3 answers
Response from icuarfu | Reviewed this property |
yes and yes.
0
Votes
Declan S
19 November 2016|
AnswerShow all 2 answers
Response from Sahay49 | Reviewed this property |
Yes but some rooms have window with a wall just in front of it. Only air can come but no view.
1
Vote
Room Tips
"Ask for a room in the back it's quiet."
CaracasChica
3 May 2017
Read review
"Room 405 for good balcony and a bit of privacy"
MJFreo
17 Mar 2017
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"Go for the best room you can afford if staying here - I ended up with the one in the picture."
williampugh
12 Mar 2017
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"Ask to be off the main road if you are wanting a little quieter room!"
136lacyd
21 Feb 2017
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