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Oriental Suites Hotel & Spa

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Traveller (757)
360
Panoramas (6)
Dining (70)

About

Location
Cleanliness
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Travellers' Choice 2019 Winner
Certificate of Excellence
In a great hotel, different things make different properties outstanding. Although Hanoi has a range of hotels to stay, choosing the great hotel that values your money is not an easy task. Serenade – our hotel will be your ideal choice during your time staying in Hanoi. The reason why we can confident like this because we operate our hotel based on three simple criteria: “comfort, courtesy and cleanliness”, which is shown clearly through our service. Our hotel is proud to be one of the best stylist and charming luxury boutique hotels in Hanoi Old Quarter. With the eight handsome stories of building, it has total 45 graceful and tastefully decorated rooms and surely will give you have comfortable feelings. Ideally situated along the Old Quarter Street, from the hotel it just takes you a few minutes walk or drive to restaurants, commercial centre and souvenir shops - everything from the genuine old-time general stores to the sleekest of modern shopping complexes to the unique boutiques and specialty traditional Vietnamese souvenirs. The Serenade is skillfully designed and by far is the finest choice of accommodation for visitors, especially those who wish to be pampered during their holiday and want to have strange feelings - away from home – as the main purpose when you travel. Serenade, in short, appeals to a wide range of tastes and offers everyone some of the real joys through small touches. You can explore the paradise on ground by being the guest of a splendid room, or being "fishman" in a charming bathroom, trying out at a unique restaurant, and enjoy good quality sauna, massage service. All will delight your holiday during your stay here.
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Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Spa
Breakfast included
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Centrally Located
HOTEL CLASS
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2,425Reviews
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We recently stayed at this hotel, which was our first night in Hanoi and first night in Vietnam! The staff were very welcoming and so helpful throughout our stay. They recommended some excellent local places to try some delicious Vietnamese food and went above and beyond to make
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Hotel's Favourite
It’d be very difficult to find any flaw about Oriental Suits Hotel even if we tried. From the very welcoming reception by Teddy (speaking excellent English) at the arrival until the very end (and beyond as you’re going to find out later in this review). The hotel offers
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Been twice to this hotel, once for business, smaller inner room, and one on vacation, larger room facing the main street. Both rooms were comfortable, the larger one spacious, though the main street is noisy until late. Great location in the middle of the busy old city, worth it
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We loved our stay at this little hotel. Our room was beautifully decorated to celebrate our anniversary and there was a cake waiting for us. The staff were very attentive and knew who we were. Our hard mattress was rectified. The bedroom overlooked the busy street but the noise
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We stayed for 6 days at the Oriental and I have stayed in many hotel rooms from very basic to expensive luxury. This was the best hotel experience I have had in my life. The hotel is in a great location just a couple of blocks from Hoan Kiem Lake and close to food street, pub
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementOriental Suites Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorOriental Suites Hotel & Spa
The Junior Suite with Balcony at the Oriental Suites Hotel
Professional photo exclusively commissioned by TripAdvisorOriental Suites Hotel & Spa
The Junior Suite at the Oriental Suites Hotel
Photo provided by managementOriental Suites Hotel & Spa
Terrace Suite
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I think it was called O'Spa not the Midori spa from memory. Most are open till about 8pm
0 votes
Dear Reviewer TravelAroundBug, Thank you so much for your kind supporting, Based on your request, I would like to confirm that we have 02 options as follow for balcony room: + Royal terrace suite room: Located on the 04th and 06th floor of building with big balcony and city view. + Junior suite balcony room: Located at the backside of building with small balcony, queen bed and shower bathroom. If you need any help, please do not hesitate to contact us via our email sir/madam, Thank you & best regards,
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I stayed there on 2 occasions on floors 2 & 3 and there were no balconies. I suspect from another response that balconies are likely to be on the higher floors. Just request a room with a balcony but be aware this is the old city and your view would be over a busy market street.
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"Rooms facing the main street are noisier if you go to sleep early or wake up late."
"Some rooms do not have windows, so if you want that, be sure to specify."
"Rooms facing the night market road can be noisy for weekend stays"
"As there were 6 of us, we had a variety of different rooms, all excellent."
"Great location, friendly staff, well priced"
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PRICE RANGE
US$64 - US$175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
serenade hotel hanoi
FORMERLY KNOWN AS
Serenade Hotel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
48
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