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Bay Hotel Ho Chi Minh

7 Ngo Van Nam Street District 1, Ho Chi Minh City 70000 Vietnam
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Traveller (408)
Room & Suite (167)
Pool & Beach (42)

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About

#110 of 749 hotels in Ho Chi Minh City
Location
Cleanliness
Service
Value
The 236-room Bay Hotel Ho Chi Minh is opening its doors in first quarter of 2016, after the successful inception of its sister property, the largest executive boutique 333-room Bay Hotel Singapore. Tailored to impress business travellers with a boutique service philosophy and the urbanites' comfort in mind, Bay Hotel Ho Chi Minh is primed to lend a distinguished appeal and render an unparalleled service in the heart of the city. The 16-storey hotel features a bevy of pleasures for minds to unwind from a stylish restaurant, rooftop pool & gym to rooftop dining and bar facing the Saigon River. ***We are A non-smoking hotel***
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Wifi
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Rooftop bar
Taxi service
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Trendy
Business
Languages Spoken
Vietnamese
510Reviews12Q+A64Room tips

Reviews
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hana y wrote a review 27 Feb
1 contribution
My friend and I arrived at Saigon earlier than the check-in time , but the front desk staff said it was flexible , so she managed to let us check in on 11am . Before check-in , we could take a shower on the swimming pool floor . I really appreciate it . Thanks !
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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phong5637 wrote a review 18 Feb
31 contributions
We stayed 2 times 2-nights each. Very nice hotel, modern look, friendly staff, free snacks & frig drinks, good location, especially if you want to experience street-coffee, this location is the best. At the intersection, there are about 6 coffee shops that hundreds of young adults gather nightly around that block, sitting on the sidewalks and ... people-watching. I don't see any liquor served, just coffee and smoothies. Fascinating experience.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: It has a very cool infinite pool at the top floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bay HCM, Guest Services / Front Office at Bay Hotel Ho Chi Minh
Responded 1 week ago
Dear Phong5637, Greetings from Bay Hotel Ho Chi Minh and thank you for sharing your feedback on the last visit, We are more than pleased to learn that every aspect of your stay was fulfilled in regard of the service provided and the surrounding ambiance. In the meantime, we are all looking forward to welcoming you back to Bay Hotel Ho Chi Minh in the not-too-distant future, Sincerely, Ken Tran Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Per H wrote a review 17 Feb
Copenhagen, Denmark318 contributions122 helpful votes
Way too noisy If we start with the positive then location is great, and there’s just so many good restaurants literally just around the corner. That just about sums it up. This Hotel may have 4**** but it’s just shows that rating system needs an overhaul. Staff in reception is not unfriendly but they hardly notice you when you enter or come back. A little good morning or afternoon…would be nice. In breakfast restaurant they a must more alert and friendly, but they are a little fast to take your plate sometimes before you have finished what’s on the plate. Rooms are adequate but not much more and the “glass box “ that makes it out for bathroom/toilet is just not what one want. We first got a “superior room” which stands for lowest possible class of room without windows, go figure. We did manage to make our travel agent upgrade us to a “deluxe queen” which includes a window. The Hotel is not really noise insulated and if guests next door aren’t almost totally quiet then you can hear them, you can hear when water is used upstairs and we can even easily hear everything from the street and we are on 15th floor. Breakfast spread is fine but the restaurant is just too small and therefore too noisy, tables too close to, difficult to navigate and when some guests insist on wearing a backpack or bring big bags to the table then it’s like being on the subway, actually I think it’s more quiet at Penn Station in New York @ 7 am. Pool area if one can call it that is a tiny pool with 4 sun beds, remember this hotel has 15 floors (16 but 13 is missing) so if one should want to go for a dip, and some extra sun after a long warm day, then forget about it. Well you can always relax in the spa, oh no, there isn’t any. Gym is small as everything else here.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bay HCM, Guest Services / Front Office at Bay Hotel Ho Chi Minh
Responded 1 week ago
Dear Per H, Greetings from Bay Hotel Ho Chi Minh and thank you for sharing your overall experience during your last visit, First and utmost, please accept our sincerest apology for the series of shortfalls while we also take this chance to thank you for bringing this to our attention. Rest assured that each point will be escalated and reviewed accordingly by relevant department heads as we strive to serve you better on your next visit. Furthermore, I am more than happy to remain as your contact point to personally take care of your room arrangement and itinerary upon your upcoming trip to Ho Chi Minh City, With regards, Ken Tran Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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George T wrote a review Jan 2024
Kalambaka, Greece5 contributions
Very disruptive noise level from the bar above the top floor. It felt like the music was right in the room. And when the music stopped , the furniture dragging on the floor started and lasted for a quite a bit. Very dissapointing and inconsiderate that they would give us a room knowing fully well that there would be no peace and quiet until the partying in the bar stopped.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Stay away from top floors as there is loud music from the roof bar
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bay HCM, Guest Services / Front Office at Bay Hotel Ho Chi Minh
Responded 3 weeks ago
Dear George T Greetings from Bay Hotel Ho Chi Minh, Thank you for sharing your feedback on the last visit when we would like to express the utmost sincere apology for the shortfall caused by the rooftop bar. Please ensure that this is not the level of experience that we strive for. We are looking forward for the second chance to re-gain your trust in the brand. Until then, I personally remain as your contact point for your return trip to Ho Chi Minh City, Sincerely, Ken Tran Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Veronica V wrote a review Jan 2024
Scottsdale, Arizona1 contribution
The hotel is very nice and a nice corner location. Rooms were very clean and the bed, bedding and pillow were very soft. I would recommend. There is a lot of shops and bars near by plus really nice food in the hotel they have a beautiful rooftop pool.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bay HCM, Guest Services / Front Office at Bay Hotel Ho Chi Minh
Responded 4 weeks ago
Dear H1166LV, Greetings from Bay Hotel Ho Chi Minh and thank you for your comment, Rest assured that your feedback on the hotel location, room cleanliness, and bedding quality has encouraged us to better serve you on your next visit, With regards, Ken Tran Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hanum W wrote a review Jan 2024
1 contribution
The hotel reservation is very easy and fast response. The room is spacious and comfort, there's mini bar inside with free soft drink and snack. I got the room with nice view. The nightlife around the hotel is making the hotel feel warm and I'm not afraid being alone in the far far place from home :D Thanks!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bay HCM, Guest Services / Front Office at Bay Hotel Ho Chi Minh
Responded 4 weeks ago
Dear Hanumw2024, Greetings from Bay Hotel Ho Chi Minh and thank you for sharing your feedback on your last visit, It is delighted to learn that all aspects of your trip was memorable and rest assured that your feedback will be shared amongst our team members as we always strive to the highest level of service, Sincerely, Ken Tran Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aryansooren wrote a review Jan 2024
Derby, United Kingdom176 contributions69 helpful votes
Poor services at reception by the ladies during daytime. Despite checking in at 4am after requesting to keep the room for us, the staff hotel cannot even provide us with 1h extra checkout on the day we are leaving. Their attitude has little compassion and lack customer care. A few bad experiences include very poorly managed rooftop bar, small space at rooftop, and poor services is breakfast area. Room is just ok, slightly old. Location is not necessarily the best, slightly isolated. The worst part of the experience is bad attitude of reception staff during daytime.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: choose another holiday at other sides. This hotel is isolated at a quiet side with mainly car...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bay HCM, Guest Services / Front Office at Bay Hotel Ho Chi Minh
Responded 4 weeks ago
Dear Aryansooren, Greetings from Bay Hotel Ho Chi Minh, Thank you for sharing your overall experience during your last visit. Please allow me to personally express the utmost sincere apology for series of shortfalls that you encountered. Rest assured this is not the level of standard that we strive to adhere to as the hotel faced excruciatingly heavy departing and arriving guests hence extensive time to turn over the room was required on that day. In the meantime, we hope that another chance is granted to make it right during your return. To that effect, I remain as contact point on your next visit to Ho Chi Minh City, Sincerely, Ken Tran Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jamrob78 wrote a review Dec 2023
Sydney, Australia62 contributions15 helpful votes
+1
I had the pleasure of staying at this clean, very conveniently located hotel over Christmas in 2024. The hotel is within walking distance of most of the major sites and entertainment. It’s a short distance from the river if you want to go for a 7km run and sweat off some of the Saigon Special beers. The staff in the hotel were friendly and helpful. I’d like to say a big thank you to the lady who helped me find a phone repair shop when my iPhone software decided to update itself and nearly gave me more heart problems. The bar in this hotel is fantastic too with amazing views and a great place for a happy hour sundowner drink or six. The breakfast buffet was good but it would have been nice to have had the option of beans everyday and a few more vegan options. Thank you for a great stay and helping make my trip to Saigon so memorable.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bay HCM, Guest Services / Front Office at Bay Hotel Ho Chi Minh
Responded 1 Jan 2024
Dear Jamrob78 Greetings from Bay Hotel Ho Chi Minh, Thank you for sharing your overall experience during your last visit and rest assured that your comment will be shared with our associates as an encouragement as we strive to serve you better on your next visit. We are looking forward to welcoming you back to Bay Hotel Ho Chi Minh soon! Sincerely Ken Tran Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cinery S wrote a review Dec 2023
2 contributions
Good service good attitude Good location staffs are co operative they can increase more staff for better hospitality other wise every thing is good and they can have more lights in room thank you soo much
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bay HCM, Guest Services / Front Office at Bay Hotel Ho Chi Minh
Responded 1 Jan 2024
Dear Cinerys, Greetings from Bay Hotel Ho Chi Minh and thank you for your time to complete the online review, It is delighted that our team members exceeded your expectation on the level of service and rest assured that your feedback will be shared and reviewed internally by relevant department head to rectify accordingly, Best regards, Ken Tran Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Graham K wrote a review Dec 2023
7 contributions4 helpful votes
This hotel is well located with easy access to the main part of town. Wonderful river views and the rooftop swimming pool. Make for a truly memorable experience. importantly, if you get to meet Helen, Aiden and Linda at the front desk staff, your visit will be even better! This service is exemplary. Nothing is too hard.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bay HCM, Guest Services / Front Office at Bay Hotel Ho Chi Minh
Responded 19 Dec 2023
Dear Graham K Greetings from Bay Hotel Ho Chi Minh, Thank you for your constructive feedback and rest assured that your comment will be shared among our associates, especially Helen, Aiden and Linda as we strive to serve you better on your next visit, With regards Ken Tran Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£44 - £60 (Based on Average Rates for a Standard Room)
LOCATION
VietnamHo Chi Minh City
NUMBER OF ROOMS
236
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BAY HOTEL HO CHI MINH - Updated 2024 (Ho Chi Minh City, Vietnam)

Frequently Asked Questions about Bay Hotel Ho Chi Minh
Which popular attractions are close to Bay Hotel Ho Chi Minh?
Nearby attractions include Veritas Bespoke (0.3 miles), Apocalypse Now Bar (0.2 miles), and Carmen Bar (0.2 miles).
What are some of the property amenities at Bay Hotel Ho Chi Minh?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Bay Hotel Ho Chi Minh?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bay Hotel Ho Chi Minh?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Bay Hotel Ho Chi Minh?
Conveniently located restaurants include Latest Recipe, Le Corto, and Benaras Indian Bistro.
Are there opportunities to exercise at Bay Hotel Ho Chi Minh?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Bay Hotel Ho Chi Minh have airport transportation?
Yes, Bay Hotel Ho Chi Minh offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bay Hotel Ho Chi Minh?
Yes, dry cleaning and laundry service are offered to guests.
Does Bay Hotel Ho Chi Minh offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Bay Hotel Ho Chi Minh?
Many travellers enjoy visiting The Independence Palace (0.8 miles), People's Committee Building (0.5 miles), and Former U.S. Embassy (0.5 miles).
Is Bay Hotel Ho Chi Minh accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.