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Universe Central Hotel

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28 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Reviewed 13 September 2016 via mobile

Comfort Room door lock needs to be repaired. When we came at around 1 oclock pm, the hotel is closed. accomodation was average. Buffet food during morning, their coffee was great though, location is good because of many restaurants around.

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Thank Lawrence F
Reviewed 29 March 2016 via mobile

The hotel itself is pleasant enough. Made a booking through Agoda as website said pets allowed and I have a dog. It seems this was a mistake. Rather than deal with this professionally, they got agoda to update their website and called me a liar and asked me to check out. Disgusting customer service from rude liars. DO NOT STAY...

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Thank Joanna O
Surabaya, Indonesia
Reviewed 19 March 2016 via mobile

This hotel is quite comfortable for me. Just like common building in Vietnam, it's a thin & tall building. It's located in the busy area of Ho Chi Minh City. The restaurant was nice and the breakfast was good enough.

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Thank FXJIWANTO
Manningtree, United Kingdom
Reviewed 3 January 2016

The staff are very pleasant and smiley. However they have little experience with international travellers. Check out is fixed at midday, making it very difficult if you are being picked up at 9pm at night for an international flight. We had to go through several levels of management before we were able to keep our room without paying a huge...

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Thank diving12
Reviewed 1 January 2015 via mobile

Last night i stayed at this hotel. It was no good at all. The staff didn't speak english, the rooms are old and the airco didn't work. The bathroom looks like it is from the 70's and the shower is very low. There was a lot of noise from the city outside. I strongly advise you not to go.

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3Thank Kristian V
Reviewed 1 January 2015 via mobile

We stayed here ar new years night. The next morning 8 o clock (new years day) they decided to reconstruct the rooms, the noise was horrible. The staff at the reception didnt speak english at all. The bathroom was very old and dirty. We decided to cancel the rest of the nights and found a new hotel.

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Thank Sebastian W
Manchester, United Kingdom
Reviewed 27 November 2013

The hotel is brimming with Chinese, Malaysians and other Asian families so if you are a Western traveller or holiday maker seeking friends this isn't the place to go. Although our stay was suitable for our time in Saigon as we had an action packed couple of days and rarely stayed in the hotel. Location; you are 20,000 Dong away...

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2Thank lewisarcher
cebu city
Reviewed 14 May 2013

i will not recommend tourists to stay in this hotel. i have killed three cockroaches inside our room, air conditioner very poor ,bathroom supplies( soap ,shampoo) very poor. The housekeeper not even washed the cups that we used every morning.However, internet is okey and the wifi inside our room. Staffs dont know how to smile and not speaking english.

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1Thank Dang G
Reviewed 26 August 2012

Very average rooms looked nice at first but the air con sounded like a jumbo jet, the breakfast room/ conference room was directly above our floor and made insane amounts if noise, couldn't relax in afternoon and woke us up at530am. The staff cleaning the other rooms on the floor we also very noisy. There was also no hot water...

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2Thank Sam D
Singapore
Reviewed 26 April 2012

When the travel agent booked us into Universe just a couple of days before our departure for my first visit to Vietnam, I searched reviews for this hotel and was apprehensive enough to forewarn the agency that I would not hesitate to express my negative experiences about their hotel choice and travel arrangement. Surprisingly, the hotel did not disappoint me....

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2Thank Westwoodlee

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
Things to do
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Universe Central Hotel

Address: 549 Tran Hung Dao Ave, Dist 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: £20 - £46 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universe Central Hotel 3*
Number of rooms: 64
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Questions & Answers

Here's what travellers have asked, with answers from Universe Central Hotel staff and other travellers.
1 question
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Questions? Get answers from Universe Central Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior is actually a very small room. Barely room for two people.”
 of 5 bubbles diving12, 3 Jan 2016 | Read review
“I would choose a top floor room, since it probably is more quiet.”
 of 5 bubbles mikeswe, 17 Dec 2011 | Read review
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