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Ruby River Hotel

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Ruby River Hotel
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786 Reviews from our TripAdvisor Community

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Showing 610: English reviews
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San Jose, California
Reviewed 5 days ago NEW

Ruby River was the 1st hotel for our south east Asia trip. We were pleasantly surprised by its quality of service and helpfulness of its staff. As tourists from USA, we didn't expect to find such professionally managed hotel in this price range. The hotel tried their best to accommodate what we need. As result, we had a wonderful time...

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1Thank panfamilyca
Ipoh, Perak, Malaysia
Reviewed 1 week ago via mobile

We had another awesome stay in this lovely hotel! Great location, clean rooms and great breakfast too! Above all, it's the meticulous care the staff have for us. We felt so welcomed returning here to stay for the second time, we even got upgraded to a very lovely room. We just felt we were family and this was home in...

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Helpful?
Thank Peggy T
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear Peggy T, Xin chao from Ruby River Hotel! Welcome back! I truly appreciate you taking your time to write us an impressive review! I could not be more proud to read that we have always been your long time favorite place to be. I am also most delighted that you had an overall phenomenal stay at our hotel and...

haamiyah
Reviewed 1 week ago via mobile

We stayed here for 4 nights and from the moment we stepped into this hotel, we felt welcomed. The check in process was swift and efficient and we were offered welcome drinks! Every member of staff we encountered were friendly and the breakfast buffet provided a variety of choices everyday. The room is modern and well equipped.

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Helpful?
Thank haamiyah
Reviewed 2 weeks ago

We were greeted warmly by Tien and welcomed to the hotel and the city. She gave us an orientation and some tips for navigating, keeping safe and using the taxis. Our room was adequately furnished, with a firm bed and a room safe but only a limited space for hanging clothes. The breakfast restaurant is on the top floor with...

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Helpful?
Thank John H
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear John H, Xin chao from Ruby River Hotel! Thank you for choosing us. Thank you for taking your time to write us your comprehensive review since it is highly beneficial to other traveler’s decision to stay with us. I am overjoyed to read that you had a good stay with us. We look forward to welcoming you back soon!!!...

Beirut, Lebanon
Reviewed 2 weeks ago

Nice hotel in a good location. Clean reception area and clean rooms. Somewhat old bed linen and towels. Breakfast is good but mainly Asian. Not enough variety for westerners. Staff very polite and helpful. The only problem was with the lift in the morning when everyone was having breakfast or checking out. Sometimes I had to wait for 10 minutes.

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Helpful?
Thank Dina J
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear Dina J, Xin chao from Ruby River Hotel! Thank you very much for choosing us. I truly appreciate you taking your time to write us a remarkable review. I am thrilled to read that you had a great stay together with our "exceptional staff". I regret to hear of the problem regarding the life service you experienced. Indeed, we...

Sydney
Reviewed 2 weeks ago via mobile

We stayed at Ruby River Hotel for 7 nights as part of our tour package & part pleasure (after the tour). The location was central to markets & restaurants, has good breakfast & the room is clean & spacious. All the staff - Front Desk, Concierge & Restaurant are friendly, helpful & speak good English. They also give good advices...

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Helpful?
Thank tonjulz25
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear tonjulz25, Xin chao from Ruby River Hotel! It's such a pleasure to hear that you had a wonderful experience and that you will return to us. Thank you so much for leaving such an excellent review here. Giang is really happy and I wish you can come back soon to see his face now! Thank you once more for...

Melbourne, Australia
Reviewed 3 weeks ago

I had a superior room for roughly $A60 per night and it was huge, the bathroom and air conditioning were great. The breakfast was served on the 9th floor from where you had a great view of the city of Saigon, breakfast was great too and so were the staff.

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1Thank JoyB2008
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear JoyB2008, Xin chao from Ruby River Hotel! Hi Joy, it's me Tien. You've seen the movie yet? The movie called "Joy" and Jennifer Lawrence is the main actress that we talked when you check in at our hotel. I hope you did and still remember how much I love the name Joy as you have :) Thank you so...

Trigg
Reviewed 4 weeks ago

Staff (Concierge, breakfast and reception)- outstanding, kind, caring, helpful, absolutely nothing was to much trouble consistently from all staff. Room Service- great food and value for money. Location- central Money exchange within 100 meters. Good base for arranging next day, Day Tours. Spa recommended by staff wonderful. Free taxi there. Cyclops around HCMC recommended.

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Thank PepperDoes
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear Lee A, Xin chao from Ruby River Hotel! What a comment! Thank you for sharing your experience with us and for the gift of a wonderfully written comment. Thank you again for the trust and confidence you place in us. We miss you already! Say hi to your daughter for me, tell her to be kind and be courage...

Reviewed 4 weeks ago

We stayed 3 nights with Ruby River Hotel, the staff are friendly and helpful and the room is clean and tidy and big, looks exactly the same as the picture we saw on the website. The hotel is at a great location, easy to reach most sight-seeing spots in town. (very close to Ben Thanh Market and Pham Ngu Lao...

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Helpful?
Thank Ibby L
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear Ibby L, Xin chao from Ruby River Hotel! Thank you for your wonderful comment and take the time to share it. It is a great pleasure to welcome you! With each New Year we get a fresh, clean page to start over. Here’s hoping that life writes a beautiful new chapter for you this year as well. Thank you...

Reviewed 17 January 2017 via mobile

We stayed here 3 nights as part of our tour package (halong tours). It's lovely, very modern. Lovely rooms, not the biggest but absolutely perfect and big enough. Breakfast plentiful, something for everyone - great fresh fruit! Great location - in district one near night market etc The biggest thing is the staff - they are lovely! Literally everyone says...

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1Thank Clairejop
RubyRiver59-61, Giám đốc quan hệ khách hàng at Ruby River Hotel, responded to this review

Dear Clairejop, Xin chao from Ruby River Hotel! Thank you, thank you and thank you even more for sharing your experience with us! It was a joy being of service to you and welcoming you. I am so happy that you have enjoyed every single aspect of your stay. Our dedicated team of ambassadors work especially hard to make sure...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Whether in Ho Chi Minh City for business or leisure, Ruby River Hotel in downtown Saigon is your home away from home. Located within walking distance of District 1's main attractions, this boutique hotel features spacious rooms, and elegant restaurant, friendly staff and a relaxing atmosphere. Conveniently located in central Saigon's Ben Thanh and Dong Khoi areas, Ruby River Hotel provides graceful, air conditioned rooms with en suite bathroom and free WiFi. The hotel features a restaurant and a tour desk. Popular HCMC attractions are located nearby. Notre Dame Cathedral, Saigon Opera House, and the War Remnants Museum are all a quick five minute drive away. Tan San Nhat International Airport is just 30 minutes by taxi. ... more   less 

Additional Information about Ruby River Hotel

Address: 59-61 Nguyen Thai Binh Street | Nguyen Thai Binh Ward, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: £31 - £54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ruby River Hotel 3*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Ruby River Hotel staff and other travellers.
16 questions
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Questions? Get answers from Ruby River Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter.”
 of 5 bubbles D7637UVjohnh, 11 Feb 2017 | Read review
“Ask for a room with a working bath”
 of 5 bubbles PierreM531, 16 Jan 2017 | Read review
“Get the high floor to avoid the noise from street”
 of 5 bubbles HuangZang, 2 Jan 2017 | Read review
“All rooms are non smoking and you are advised to "live long and prosper" or be fined for airing out the room.”
 of 5 bubbles vive71, 11 Dec 2016 | Read review
“We stayed in room 301. Big room with double glazed windows. Quiet”
 of 5 bubbles Betelnutisland, 9 Dec 2016 | Read review
5 of 5