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Ruby River Hotel

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Ruby River Hotel
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723 Reviews from our TripAdvisor Community

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Showing 560: English reviews
Revelstoke
Level Contributor
138 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 days ago NEW via mobile

The Ruby River Hotel is situated in the perfect place of District One in Ho Chi Minh City. Most attractions are easily accessible by walking or a short taxi ride. The staff are very welcoming and friendly, especially the doormen!

Helpful?
Thank ActionAdventure1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

I thought the Ruby River was really nice, the rooms and amenities were clean and comfortable. I was sick when i arrived and the girl at the front desk was fantastic, she walked me down to the Chemist and explained to them what i needed to get better. Being sick on the first night, it was great to have television... More 

Helpful?
Thank Rabs M
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

It as a good location, in District 1. The rooms are nothing special, but not bad. The view is good. Good water pressure in the shower, and very clean in every way. The breakfast is weak, sorry to say. Not much variety available, and please, note that it's not ok at all, to give garlic butter in the breakfast!

Helpful?
Thank Paulo R
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear Paulo R, Xin chao from Ruby River Hotel! First of all, I’d like to start by thanking you for having chosen to stay with us during your recent visit to Vietnam, and also for sharing your valuable comments. I must say that I am truly grateful for your constructive feedback and I would like to reassure you that your... More 

Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Greeted with chilled mango juice and lively spirits of the staff, we knew this place was more than we bargained for. Our room, the superior double, was spacious, elegant and filled with natural light. Free breakfast buffets became routine, our palettes humbled by the array of flavours presented to us daily. The staff really do love to care, and how... More 

Helpful?
1 Thank mikaelawebb
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear mikaelawebb, Xin chao from Ruby River Hotel! Darling, how are you? Hope right now you're having wherever you are :) It is such a joy to read your feedback here! I'm so so so appreciative of your choosing Ruby River Hotel and your kind words! I hope that all of your time in Vietnam was nothing short of amazing... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Staff were very friendly, helpful and accommodating. Hotel was modern and clean, with great air conditioning. Dining area was on the 9th floor with great views over the city centre. Hotel was close to night markets and city centre. Rooms were compact and tight! There isn't a pool to dip in after a busy day! Otherwise great!

Helpful?
Thank Simon C
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear Simon C, Xin chao from Ruby River Hotel! Thank you for the truly amazing comment and for taking the time to share such beautiful words. It was a delight and honor of being your home in Saigon. We always strive to make each experience unique and unforgettable and we are happy to learn that this was a success for... More 

Inverness, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Lovely room, very comfortable with much needed air conditioning. Friendly staff, upgraded to a larger room with spa bath. Location very central, about 10 mins walk to cathedral, Sky deck and Saigon post office.

Helpful?
1 Thank pamela462015
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear pamela462015, Xin chao from Ruby River Hotel! Thank you so much for taking the time to give us your detailed and honest feedback regarding your stay. I absolutely loved your comment and am happy that you have had an amazing stay with us. Thank you once again for your comment. We hope to welcome you back soon for an... More 

Auckland Region, New Zealand
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

We had a lovely room which looked out onto the street, I believe that some rooms don't have a view so we were lucky. Nice and clean, the restaurant was on the top floor so was nice to have breakfast on the wee terrace.

Helpful?
2 Thank Joan B
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear Joan B, Xin chao from Ruby River Hotel, Cheers and thank you kindly for your feedback here on TripAdvisor! I'm so pleased to read of your satisfaction from the room to the view to the restaurants! I hope we can welcome you back soon for another wonderful stay! Thank you again for this beautiful comment. We hope to have... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

We stayed here for 2 nights, the room was basic but okay. It has a good location near the night market. The service in general was good, but we were a bit disappointed that nobody at the door or the reception didn't offer to give us a towel or offered help us when we entered the hotel soaking wet because... More 

Helpful?
1 Thank SunsMR
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear SunsMR, Xin chao from Ruby River Hotel! Thank you very much for sharing your constructive feedback with us here on TripAdvisor in addition to our conversation during your recent stay. I sincerely apologize once again that for certain aspects, your expectations were not met, particularly with the lack of dry towel for you when it's raining outside. As said,... More 

Chester, United Kingdom
Level Contributor
131 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 3 weeks ago via mobile

This hotel is really great. Good location and clean rooms, comfortable beds and excellent staff. Your centrally located in the city and with walking distance of most things. The street outside can be a bit noisy at night as the locals seem to congregate on the opposite Street till late harmless and friendly but a bit loud. In the morning... More 

Helpful?
Thank jenstouph
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear jenstouph, Xin chao from Ruby River Hotel! Thank you very much for choosing us to provide you with a memorable experience in Saigon. Additionally, thank you kindly for your feedback here. I read with pleasure that the room, our staff, and breakfast buffet met all of your expectations! Please, allow us to welcome you back very soon here again!... More 

Adelaide, Australia
Level Contributor
3 reviews
Reviewed 4 weeks ago via mobile

Loved our stay here. Location was great - central to everything. In walking distance to most attractions. Quite a modern looking hotel Clean rooms (the room we had had an excellent view of Ho Chi Minh city from the 8th floor) Incredibly friendly staff which made our stay here most enjoyable.

Helpful?
Thank Natalie B
RubyRiver59-61, Guest Relations Manager at Ruby River Hotel, responded to this review

Dear Natalie B, Xin chao from Ruby River Hotel! Cheers and thank you kindly for your feedback and review of our hotel! I read with much pleasure that our staff took great care and you were satisfied in every aspect of your stay. "Incredibly friendly staff which made our stay here most enjoyable." Thank you, thank you, thank you! Your... More 

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
Official Description (provided by the hotel)
Whether in Ho Chi Minh City for business or leisure, Ruby River Hotel in downtown Saigon is your home away from home. Located within walking distance of District 1's main attractions, this boutique hotel features spacious rooms, and elegant restaurant, friendly staff and a relaxing atmosphere. Conveniently located in central Saigon's Ben Thanh and Dong Khoi areas, Ruby River Hotel provides graceful, air conditioned rooms with en suite bathroom and free WiFi. The hotel features a restaurant and a tour desk. Popular HCMC attractions are located nearby. Notre Dame Cathedral, Saigon Opera House, and the War Remnants Museum are all a quick five minute drive away. Tan San Nhat International Airport is just 30 minutes by taxi. ... more   less 

Additional Information about Ruby River Hotel

Address: 59-61 Nguyen Thai Binh Street | Nguyen Thai Binh Ward, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: £34 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ruby River Hotel 3*
Number of rooms: 50
Reservation Options:
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Hotel Style:
#40 Best Value Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Ruby River Hotel staff and other travellers.
15 questions
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Questions? Get answers from Ruby River Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor at the back so quiet (except for the ubiquitous roosters) just one elevator so wait a few minutes or walk down to reception”
 of 5 bubbles DianneandMarkN, 31 Oct 2016 | Read review
“Corner suites are large”
 of 5 bubbles Mudgeeraba, 28 Oct 2016 | Read review
“Front view probably better than side view but not worth it if the price differs by a lot as the views not much better.”
 of 5 bubbles 29dannyd, 23 Sep 2016 | Read review
“Make sure you choose a room with a window.”
 of 5 bubbles robmax2013, 20 Sep 2016 | Read review
“Higher floor would be better”
 of 5 bubbles PeggyT541, 19 Sep 2016 | Read review
5 of 5
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