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Caravelle Saigon

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2,548 Reviews from our TripAdvisor Community

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Showing 2,127: English reviews
Doncaster, England, United Kingdom
Reviewed 1 week ago via mobile

If your looking for customer service then this place is the Tops. Arrived on my Birthday to find flowers and chocolates in the room. facilities are excellent, the pool and gym are great and the sky bar and band create a fantastic holiday atmosphere. The location is so central to some great shopping and historical places, like the Independence Palace...

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Helpful?
Thank Steve T
Caravelle S, General Manager at Caravelle Saigon, responded to this review

Dear Steve T, Thank you for your kind comments following your recent stay with us. I trust you had a wonderful birthday, an enjoyable time at our iconic rooftop Saigon Saigon Bar and was happy to hear you were pleased with our truly authentic hospitality. Also delighted you enjoyed our central location, the swimming pool and the fitness center. I...

Sheffield, United Kingdom
Reviewed 1 week ago

Great hospitality, great view and great breakfast. Spent 3 days here using their conference room and hotel room for my company's conference. The hoteliers were helpful and spoke good English. Besides, room was spacious and toilet was convenient. Swimming pool was top class too. It is facing Saigon Opera House, and near to most attractions. Night time, walking distance to...

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Helpful?
Thank louislooi
Caravelle S, General Manager at Caravelle Saigon, responded to this review

Dear louislooi, Thank you for your positive feedback following your recent meeting and accommodation with us. We are delighted to hear you appreciated our truly authentic hospitality brought to you by our passionate and helpful colleagues. I trust you enjoyed our spacious and comfortable room and the sumptuous breakfast not to mention our relaxing swimming pool. Yes, we consistently receive...

Burnaby, Canada
Reviewed 1 week ago

The hotel is well known and all taxi drivers knew where to go. The staff was very attentive and provided a remarkable customer service - truly a 5 star experience. They paid attention to small details and it really stood out - like picking the laundry bag almost right away or changing fruits in the room every day. On the...

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Helpful?
Thank Relentless_explorer
Caravelle S, General Manager at Caravelle Saigon, responded to this review

Dear Relentless_explorer, Thank you for your kind comments following your recent stay with us. We are happy to hear our staff went the extra mile to provide true authentic hospitality. Your appreciation is not only a pleasure to receive, but also great motivation to keep the whole team moving forward to exceed guests’ expectations. Please accept my apologies for the...

Bolton, United Kingdom
Reviewed 1 week ago

This was my third visit to the Caravelle Hotel in HCM, lovely hotel, great levels of service. My room gave me access to the lounge on level 9, it was a great place to unwind, do work or simply relax during my stay in the hotel. Well worth a visit should you be in HCM

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Helpful?
Thank Jacmac00
Caravelle S, General Manager at Caravelle Saigon, responded to this review

Dear Jacmac00, Thank you for your positive feedback following your recent stay with us. We are happy to hear you were pleased with this return. Regarding the Signature Lounge, I cannot agree with you more as much effort is spent into making it a place where our clients can unwind after a long day at work or sightseeing. Wishing you...

Oakville, Canada
Reviewed 1 week ago via mobile

Enjoyed our stay at Caravelle. Location is very good. Near a number of historical buildings. Roof Top bar has a busy happy hour with lovely views and very good food. Rooms are a great size and very comfortable.

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Helpful?
Thank Charlotte R
Caravelle S, General Manager at Caravelle Saigon, responded to this review

Dear Charlotte R, Thank you for your kind comments following your recent stay with us. We are glad to hear you appreciated our central location, our comfortable room and trust you had an enjoyable time at our iconic rooftop Saigon Saigon Bar – one of the most favorable venues for locals and travellers alike. Wishing you continued safe travels and...

Chicago, Illinois
Reviewed 2 weeks ago

Caravelle Saigon is a luxurious hotel in a great location. My husband and I stayed for 2 nights in mid-February. Upon arrival, the staff was very attentive and check-in was prompt and simple. Both the exterior and interior entrance to the hotel are grand in scale and decor. The lobby area is elegant and well put together. The space is...

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Helpful?
Thank JODY T
Caravelle S, General Manager at Caravelle Saigon, responded to this review

Dear Jody T, Thank you for sharing your detailed experience and recognizing a wide range of positive aspects following your recent stay with us. We are glad to hear you appreciated our lobby design, our spacious and comfortable room, the swimming pool and were pleased with the dedication of our friendly colleagues. Yes, we feel fortunate to be situated in...

Reviewed 2 weeks ago via mobile

We visited this hotel when we were in Ho Chi Minh City and I cannot say enough about it! The hotel is beautiful and the restaurants are great but the best part was the two concierges we dealt with when we were there. Thao and Tai were so helpful with helping us with excursions and restaurant recommendations. They went out...

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1Thank onetrack
Caravelle S, General Manager at Caravelle Saigon, responded to this review

Dear Onetrack, Thank you for sharing your kind comments regarding our Concierge team with specific mention Ms. Lam Thao & Mr. Tan Tai. I am very proud to hear when our staff go above and beyond to provide guests truly authentic hospitality. Your endorsement is not only a pleasure to receive, but also motivates the whole team to keep moving...

Swindon
Reviewed 2 weeks ago

The Caravelle is 5*, in a fantastic position and has history which are the reasons we chose it. Unfortunately we had a few issues with our room when we 1st arrived .. but the Caravelle management team reacted quickly and efficiently to more than make up for those issues. Our stay was in the end splendid and we will go...

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Helpful?
Thank McNivek
Caravelle S, General Manager at Caravelle Saigon, responded to this review

Dear McNivek, Thank you for your kind comments following your recent stay with us. We are happy to hear you were pleased with our “Guest first” attitude and with how our team went the extra mile to exceed your expectations. Wishing you continued safe travels and look forward to welcoming you back soon. From the Heart of Saigon, Michael Robinson...

Reviewed 2 weeks ago

Fairly typical of large city corporate hotel. Good room good views of the city at night, 23rdfloor Lovely staff, and fun bar on top floor. The hotel is in the business quarter. You will have to move further afield to find the street food etc.

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1Thank Patricia C
Caravelle S, General Manager at Caravelle Saigon, responded to this review

Dear Patricia C, Thank you for sharing your positive feedback following your recent stay with us. It’s always a pleasure to hear you were pleased with our comfortable room, our central location and felt touched by the dedication of our passionate colleagues. Next time you travel, come and see our helpful concierge who will show you many good street food...

Reviewed 2 weeks ago

Pleasantly located near good restaurants and bars, full service hotel. Has a great history, which makes it special. Great bars, especially Saigon-Saigon with beautiful views. Interior of rooms a bit old and could need refurbishment.

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Helpful?
Thank Norbertus S
Caravelle S, General Manager at Caravelle Saigon, responded to this review

Dear Norbertus S, Thank you for sharing your beautiful comments following your recent stay with us. We are glad to hear you appreciated our history along with our superb location. I trust you had an enjoyable time at our iconic rooftop Saigon Saigon Bar, which continues to be a unique venue for those who love a signature cocktail while enjoying...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Caravelle Saigon is one of Ho Chi Minh City's leading international 5-star hotels - in the centre of the business, shopping and entertainment district, 8 km from Tan Son Nhat International Airport. The Hotel opened in 1959 with modern design combining French and Vietnamese architecture and to this day the address and service ensures we have kept our iconic landmark status in the Heart of Saigon. ... more   less 

Additional Information about Caravelle Saigon

Address: 19-23 Lam Son Square, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Caravelle Hotel)
Region: Vietnam > Ho Chi Minh City
Price Range: £98 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Caravelle Saigon 5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Caravelle Ho Chi Minh City
Caravelle Hotel Saigon
Hotel Style:
#1 Casino Hotel in Ho Chi Minh City
#6 Business Hotel in Ho Chi Minh City
#9 Romantic Hotel in Ho Chi Minh City
#9 Spa Hotel in Ho Chi Minh City
#9 Luxury Hotel in Ho Chi Minh City
#12 Family Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Caravelle Saigon staff and other travellers.
16 questions
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Questions? Get answers from Caravelle Saigon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opera rooms are the leading in room type and we're great, upgrades are available.”
 of 5 bubbles Peekachoo, 21 Mar 2017 | Read review
“The higher you are the better the view”
 of 5 bubbles PatriciaC28, 7 Mar 2017 | Read review
“High floor away from the traffic facing the opera house for best view”
 of 5 bubbles shaneo482, 1 Mar 2017 | Read review
“Avoid room 1207 as it faces to SaigonSaigon Bar which plays loud beat type music”
 of 5 bubbles NZFamilyTravellers5, 25 Feb 2017 | Read review
“Higher floors have view over city”
 of 5 bubbles RussellH39, 25 Feb 2017 | Read review
5 of 5