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Best Western Congress Hotel

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Traveller (219)
Room & Suite (78)
Dining (31)
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Overview
  • Excellent41%
  • Very good46%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“republic square”(76 reviews)
“swimming pool”(21 reviews)
“nice pool”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (569)
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328 results
Traveller rating
135
139
34
12
8
Traveller type
Time of year
LanguageEnglish
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135
139
34
12
8
Show reviews that mention
All reviewsrepublic squareswimming poolnice poolbreakfast staffbusiness tripchecking incurrency exchangevery nice hotelclean roomsshort staywalking distancethe main squaredowntown yerevannorthern avenuechoose this hotelby footnice breakfast
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1 - 5 of 328 reviews
Reviewed 3 days ago

Both hotel reception teams I met were very friendly and eager to help. I arrived earlier than the generally accepted time for check in but as they had the room ready they allowed me to have it straight away. The room was very generous in...More

Thank Emil_1955
Response from 925marketingm, Manager at Best Western Congress HotelResponded 3 days ago

Dear Emil_1955, Thank You for making Best Western Congress Hotel a part of Your trip to Armenia. We are glad that Your overall impressions of our hotel were very positive and You had a pleasant experience with us. Thank You for Your kind words regarding...More

Reviewed 2 weeks ago

I faced few issues initially as the hotel is currently undergoing renovations. This wasn't conveyed at the time of booking. However, overall the stay turned out to be pleasant. The location of the hotel was very convenient and gave me an access to the popular...More

Thank Shanili S
Response from 925marketingm, Marketing Manager at Best Western Congress HotelResponded 2 weeks ago

Dear Shanili S, Thank You for sharing Your feedback with TripAdvisor community. We kindly want to tell You that there is information about our renovation in every confirmation letter. Maybe there were some technical issues that You were not informed about our renovation, buy we...More

Reviewed 3 weeks ago via mobile

The hotel is currently undergoing renovations, which were not noted or shared at the time of our booking. There is no bar or restaurant at the moment. Breakfast is served in what is usually a function / meeting room. The airco is also turned off...More

Thank nathayn
Response from 925marketingm, Marketing Manager at Best Western Congress HotelResponded 2 weeks ago

Dear nathayn, Thank You for taking time and reviewing Your stay at Best Western Congress Hotel. We are sorry that You did not have information about our renovation but let us tell You that there is a note about it in every confirmation letter. Due...More

Reviewed 4 weeks ago via mobile

It has very good location, patient and helpful staff, very good facilities, and if you are looking for an affordable accommodation with good quality it can be a perfect choice and is highly recommended.More

Thank Sina B
Response from 925marketingm, PR & Marketing Manager at Best Western Congress HotelResponded 3 weeks ago

Dear Sina B, Thank You for Your positive review. It is such a great feeling to read that You appreciated the efforts of our staff, whose main goal is to provide high-qualified service and make our guests feel comfortable in our hotel. Regarding to the...More

Reviewed 4 weeks ago

When I arrived at 4:50 am I was greeted with a big smile and it felt a bit like coming home. The location of the hotel is top - everything is according to my expectations - again I have to mention, the great team working...More

Thank Bert O
Response from 925marketingm, PR & Marketing Manager at Best Western Congress HotelResponded 4 weeks ago

Dear Bert O, Thank you for taking time to share your feelings about our hotel. We are so happy that You exceeded Your expectations with us. It is such a great feeling to read that our staff had a positive impact on You. Our primary...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$54 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Yerevan
#9 Luxury Hotel in Yerevan
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$54 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Yerevan
#9 Luxury Hotel in Yerevan
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (219)
Room & Suite (78)
Dining (31)
Pool & Beach (17)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
ezzat z
11 June 2017|
AnswerShow all 2 answers
Response from POEC P | Reviewed this property |
They offer hotel pick up for a fee.
1
Vote
Christina C
2 May 2017|
AnswerShow all 2 answers
Response from 925marketingm | Property representative |
Dear Christina, Thank you for contacting us. Please be kindly informed that our hotel profides full laundry services per guest request. The fee for laundry services may vary and depends of service type. You can make your... More
1
Vote
sheikha81
3 March 2017|
Answer
Response from Jigisha R | Reviewed this property |
Cannot answer your question ok
0
Votes
Room Tips
"Room with the view to the Mount Ararat."
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"choose the room toward road"
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"You will get a good view no matter which side of the hotel you choose. It's either view of the city or..."
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"Back side rooms have a lovely view of Ararat; front side rooms look over a park and mountains at a distance"
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