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Orchid Garden Hotel

HotelQuicklyUS$75*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$81*
US$75*
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US$80*
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Orchid Garden Hotel
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144 Reviews from our TripAdvisor Community

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Manila, Philippines
Reviewed 20 April 2017

Hotel seems to be a nice place but a bit old and might need renovation. Location is nice because this is just 5 mins away from the airport. Overall, for the price we paid, this is a decent hotel to stay in Brunei.

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Helpful?
Thank Hoseii
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Hoseii, Thank you for choosing to stay with us at Orchid Garden Hotel Brunei. It’s great to know that you had a wonderful and worry-free stay. We hope to welcome you another time when business takes you back to Brunei again. Thank you best regards, Mohd Iswandi Maaruf Director of Operations jack@orchidgardenbrunei.com

Reviewed 16 April 2017

unfortunately this hotel promises free Wifi- however its the worst connection you'll get anywhere. It cuts out readily and when you have some reception its incredibly slow. The showers offered cold water and the water was yellow. 3 of us booked in to a room and they could only offer 1 bed and the roll out, despite paying for 3...

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Helpful?
Thank Ava G
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Ava G, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I...

Reviewed 22 March 2017 via mobile

i love it, the room itself is very friendly user. The staff is very helpful too. The internet connection sometime unstable but still useable, lastly the breakfast, a very good variety of choices to indulge your pallet, delicious.

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Helpful?
Thank Charlie K
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Charlie K, Thank you so much for taking the time to review Orchid Garden Hotel Brunei, following your recent stay. I am so pleased that you enjoyed all of the aspects of your stay, particularly the wonderful welcoming service you received from our team. I have addressed your concerns on the unstable internet connection with our team, I do...

Grand Rapids, Michigan
Reviewed 17 March 2017

The Orchid Garden Hotel is a sad attempt to masquerade as a star level operation. That's as honestly and simply as we can put it. We spent 3 days here and found them lacking in all aspects, from the Goldiana Restaurant to the rooms to the services.....pretty bad. The hotel is very dated, hall carpets are littered with really bad...

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Helpful?
1Thank RickMIusa
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear RickMIusa, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our management. I understand your frustration, and I sincerely apologize...

Singapore, Singapore
Reviewed 9 March 2017

limited tv prog. quite hotel with centralised location.. friendly & helpfull staff hotel vehicle to bring u around to shopping & airport. i was stuck outside it was raining after 10pm(beyond working time) they arrange for a pick up. gd breakfast too.

Review collected in partnership with this hotel
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Helpful?
Thank malieq
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Malieq, Thank you so much for taking the time to review Orchid Garden Hotel Brunei, following your recent stay. I am so pleased that you enjoyed all of the aspects of your stay. Together with my Team, I look forward to welcoming you back to Bandar Seri Begawan. Once again, thank you so much and wishing you a fantastic...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 2 March 2017

Love the Chinese food here. This place gets busy on special occasions like CNY, Mother's Day etc. need to book in advance. The food here is incredibly delicious. Good value & great portion. There is a discount for HSBC card holder. Highly recommended the food here.

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Helpful?
Thank Alice K
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Alice, Thank you very much for sharing your experience at our Vanda Chinese Restaurant here in Tripadvisor. I am pleased to learn that you had the chance to visit the Vanda Chinese Restaurant several times and that we were able to meet your expectations. As for HSBC card holder we do not have any discount on HSBC card holder....

Reviewed 17 January 2017 via mobile

Good services and 5 star hopitality. Provided transportation when departure and arriving. Located near to stadium that can access to tennis court, jogging area, swimming pool and also food stall. Staff is very friendly whenever ask about anything.

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Helpful?
Thank mahathir82
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Mahathir, Thank you very much for taking the time to compliment our services during your last visit, your efforts and time to do so are, sincerely, greatly appreciated! As usual I will share your kind comments with my Team as such feedbacks always come a great boost of moral to all of them knowing their good efforts to provide...

Kota Kinabalu, Malaysia
Reviewed 26 December 2016

Stayed at this hotel because of proximity to where I needed to go. Check in was fast and efficient, front desk officer got my booking and had my room key ready in minutes. When I walked into the room, i felt that the room could use brighter lighting, especially at the desk and seating area. Otherwise, somewhat dated but still...

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Helpful?
Thank Johan A
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Johan A, Thanks for your gracious comments about your recent stay at Orchid Garden Hotel Brunei. So pleased that you found the location and service levels of the team to contribute to the enjoyment of your stay. The room lighting that you mentioned have been brought to the attention of our related department, we do apologize for any inconvenience...

Bangkok
Reviewed 28 November 2016

The Orchid Garden looked like a great deal online - well rated, full service hotel that has hosted Clinton, Albright and various other international dignitaries. And it did... in the 1990s. The place is unchanged since. A big lobby that is quite uncomfortable welcomes you. Half decent but old style rooms too. Everything was ok but not five star. And...

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Helpful?
Thank Harkish
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Harkish, On behalf of our entire staff at Orchid Garden Hotel we apologize for the concerns you shared about your experience at this hotel. The problems that you mentioned have been brought to the attention of the management. I understand your frustration, and I sincerely apologize for any inconvenience it had caused you. Thank you again, for your honest...

London, United Kingdom
Reviewed 28 November 2016 via mobile

Stayed on a package tour. The breakfast is so-so, but the dinner buffet is very good and price is cheap. Though not much variety, all are very tasty. The swimming pool is small but good enough. Room service is excellent. I requested for ice cubes 3 times and every time it was delivered within 3 minutes. Very consistent. Wifi is...

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Helpful?
Thank H_Chui
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear H_Chui, Thank you for taking the time to write in detail about your experience. It’s great to know that you had a wonderful and worry-free stay. The problems on the internet have been brought to the attention of our related department, I sincerely apologize for any inconvenience it had caused you. We hope to welcome you another time when...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
A 147 business class hotel, strategically located between the Brunei International Airport, the International Convention Centre and the Government Offices. Being closest hotel to the RBA Golf Club, it is also an ideal place to stay for a short golf vacation. With the full fledge Amanha Spa, guests can relax after a long day. ... more   less 

Additional Information about Orchid Garden Hotel

Address: Simpang 9 Kg Anggerek Desa Lot 31954 | Jalan Berakas, Bandar Seri Begawan BB3713, Brunei Darussalam
Region: Brunei Darussalam > Brunei-Muara District > Bandar Seri Begawan
Price Range: £46 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Orchid Garden Hotel 3.5*
Number of rooms: 147
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Also Known As:
Hotel Orchid Garden
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Questions & Answers

Here's what travellers have asked, with answers from Orchid Garden Hotel staff and other travellers.
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Questions? Get answers from Orchid Garden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gd rms.. could consider more tv progs”
malieq, 9 Mar 2017 | Read review
“Go to another hotel”
Harkish, 28 Nov 2016 | Read review
“Non smoking”
Eamon9, 16 Aug 2016 | Read review
“Prior to entering your room , ensure the wifi and room lights etc are working.”
annj604, 24 Feb 2016 | Read review
“Both sides have nice views to see”
kend239, 16 Feb 2016 | Read review
5 of 5
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US$75* /night
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Prices are for 1 room, 2 adults
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