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Jasmin Monument Hotel

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Jasmin Monument Hotel
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348 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Madrid, Spain
Reviewed 22 May 2014

Was very impressed with the Monument hotel. Tuk Tuk's are conveniently available right outside the hotel. The staff are warm and are always willing to help. Many people have written about how good this place is. What surprised us the most is how successful they have been in retaining their exceptionally well-trained staff.

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Helpful?
Thank Xavier L
MonumentHotel, Manager at Jasmin Monument Hotel, responded to this review

Hi Xavier, Thanks so much for appreciating our service and our staff :) and for choosing to stay with us. We hope that you will stay with us again if you are in Phnom Penh. All the best from everyone at Monument Hotel. Cheers, Sounly & Andrea

UK
Reviewed 20 May 2014 via mobile

The room was really nice and serviced daily with the bonus of a balcony. The breakfast was nice and a perfect start to the day. The staff were always super helpful and arranged tours and onward travel with no fuss.

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Helpful?
Thank tbreak82
MonumentHotel, Manager at Jasmin Monument Hotel, responded to this review

Hi tbreak82, Thanks for your appreciation and for staying with us :) We wish you all the best and hope you will stay with us on your next trip to Phnom Penh. All the best from everyone here. Sounly & Andrea

Reviewed 3 May 2014

I didnt knew what to expect when traveling to Cambodia. The image that i had, mostly due to films, was a poor country. But i was very wrong. The hotel is how i wanted it to be. Relaxing, good service, nice food and a beautiful place.

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Helpful?
Thank muhammetemin
MonumentHotel, Manager at Jasmin Monument Hotel, responded to this review

Hi Muhammetemin, Thanks for your review and for staying with us. I am glad you liked it. I hope you will consider us as your preferred hotel on your next trip too. All the best from everyone here. Sounly & Andrea

Phnom Penh, Cambodia
Reviewed 3 May 2014

Returned to Phnom Penh and decided to go straight back to the Moument hotel (stayed there a while ago and had a nice experience). I was so happy to see the service level is even higher! I, again, had an awesome experience! Room was spacious, very clean and comfortable (took Delux room), I love the cosy swimming pool in the...

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Helpful?
Thank KlaraGrintal
MonumentHotel, Manager at Jasmin Monument Hotel, responded to this review

Ms. Grintal, You are welcome to come stay with us for a third time also :) Thanks again for another great review. Andrea

Dusseldorf, Germany
Reviewed 3 May 2014

We stayed at the Monument Hotel during our great South East Asian tour. It was a really nice hotel, great room and a really helpful staff. The people at reception were really helpful with directions and tips. Overall, top notch place to stay. Highly recommend it

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Helpful?
Thank Piedthepiper
MonumentHotel, Manager at Jasmin Monument Hotel, responded to this review

Hi Piedthepiper, Thanks for writing this review and for liking our little hotel. We are happy you stayed with us and hope your onward journey was a comfortable one too. Thanks again and please consider staying with us when you come here again. Andrea & Sounly

Oklahoma City, Oklahoma
Reviewed 3 May 2014

At the hotel now and will be leaving for Siem Reap tomorrow. booked the deluxe with the balcony got a good deal by sending email to them. View from the room is good looking at the swimming pool. very Nicely decorated place. They close the bar at 10 pm which i don't like. tuk tuk to river side costed me...

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1Thank raley s
MonumentHotel, Manager at Jasmin Monument Hotel, responded to this review

Hi raley s, Thanks for the review and for staying with us in the first place. Also we are glad you liked your stay with us and hope you can come back and give us another chance to host you. We want to thank you and want to wish you the best in your ongoing travels. Sounly & Andrea

London, United Kingdom
Reviewed 2 May 2014

Stayed here three nights as got a good deal on booking.com and stayed in a deluxe room. Before checking in, we had arranged a pick up who wasn't there when we arrived off the bus, but the bus staff kindly rang the hotel and he arrived shortly afterwards. He was in fact so friendly, we used his tuktuk services for...

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Thank thumpergirl
MonumentHotel, Manager at Jasmin Monument Hotel, responded to this review

Hi thumpergirl, First of all by your own admission "The bed was one of the most comfortable l have slept in in our three months of travelling" :D and that makes us happy since we claim to be the Best Bed in Asia! :) Sorry about the towel fiasco, it was Khmer New Year and our supplier sort of let...

London, United Kingdom
Reviewed 28 April 2014 via mobile

It is hard to choose a hotel where you will be satisfied. I think this was nice place with friendly and helpful staff, beautiful rooms and pool. It was 10-15 min walk to river front but we always got tuc tuc for 1$, however there are few very nice restaurant just in walking distance. Breakfast were also very jummy in...

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Helpful?
Thank Dadka Š
MonumentHotel, Manager at Jasmin Monument Hotel, responded to this review

Hi, Thanks for liking our place and for staying with us. Your suggestion of adding more asian dishes into our menu has been noted as well. Oh thanks for putting up a picture of our place :) Have a wonderful day. Jason

Newry, United Kingdom
Reviewed 18 April 2014 via mobile

Myself and my boyfriend stayed in this little boutique hotel for four nights and it was the highlight of our stay in Phenom Penh. The manager was so friendly as soon as we arrived after our long bus journey from Siem Reap and we were just delighted when she told us she had given us a complimentary upgrade as the...

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Helpful?
Thank JacquiO32
MonumentHotel, Manager at Jasmin Monument Hotel, responded to this review

Hi JacquiO32, :D what a pleasant review. We are glad you enjoyed your stay with us and please consider staying with us again if you come to PP. All the best from everyone here. Jason, Sounly & Andrea

Mississauga, Canada
Reviewed 27 March 2014

I am back in Canada but would like to write my review for this hotel. We booked direct and got a very good rate as compared to Agoda. Our room was a standard double room. Room was very clean and nicely decorated. Beds were very comfortable. They were using some good brand of mattress. Breakfast was buffet and it was...

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Helpful?
2Thank John S
MonumentHotel, Manager at Jasmin Monument Hotel, responded to this review

Hi John, Thanks for staying with us and for writing a review about our place. It helps us a lot. We are happy you are back home safe and sound. Please do consider staying with us if and when you return to PP. All the best. Jason Andrea and Sounly

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Jasmin Monument Hotel staff and other travellers.
4 questions
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over a year ago
Dubai, United Arab Emirates
Dubai, United Arab Emirates

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor with access to balcony”
 of 5 bubbles LoriNick7, 7 Mar 2017 | Read review
“Stick to first floor”
 of 5 bubbles BernardandCoring, 13 Feb 2017 | Read review
“Laundry shop next door that offers RUSH service.”
 of 5 bubbles RaymondGonzales1978, 4 Dec 2016 | Read review
“Rooms on higher floors are better”
 of 5 bubbles Agnes-Anselm, 2 Nov 2016 | Read review
“The balcony rooms are lovely but all are perfectly fine and there is a balcony on the restaurant floor and the pool area outside anyway.”
 of 5 bubbles amundah, 24 Aug 2016 | Read review
5 of 5