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Raffles Hotel Le Royal

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Raffles Hotel Le Royal
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1,850 Reviews from our TripAdvisor Community

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Showing 1,540: English reviews
Chicago, Illinois
Reviewed 3 days ago NEW

We really enjoyed our one night stay at the Raffles Hotel Le Royal in Phnom Penh. It's in a great location close to the attractions to visit like the Wat Phnom, Kings Palace and Silver Pagoda. We enjoyed a nice relaxing lunch poolside when we arrived. It's surrounded by gardens and is a nice respite from the city around the...

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Helpful?
2Thank Deborah T
Management response:

Dear Deborah T, Thank you for choosing the Raffles Hotel Le Royal during your visit to Phnom Penh. We are pleased that you enjoy the charm of our heritage address and service provided by our team. We would be delighted to have you stay with us when returning to Phnom Penh and hope each visit is even more memorable then...

Medellín, Antioquia, Colombia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

The hotel is old colonial french style Building, Architecture and setting is just amazing. The service, the swimming pool, bars, lounges, restaurants and concierge service. Everything is just excelent. The Charm of the hotel and his history makes it a unique place compares to the others 5 stars hotel.

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Helpful?
Thank Juan H
About Hotel's Favourite Review
Management response:

Dear Juan H, Thank you for choosing Raffles Hotel Le Royal during your visit to Phnom Penh. We are pleased that you enjoy the charm of our heritage address and the service provided by our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Pierre Joncas...

Washington DC, District of Columbia
Reviewed 4 days ago NEW

This hotel was the last stop on a multi-destination itinerary in Southeast Asia, including Ha Noi, Ha Long Bay, Vietnam, Siem Reap and Phnom Penh, Cambodia. Our first room in this hotel was full of mosquitos (with no mosquito net), the bar staff was inattentive, and the room service was a disappointment. In the first room we were assigned, there...

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Helpful?
1Thank luv4Kauai
Management response:

Dear luv4Kauai, Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. While I was concerned to see that our food offering failed to meet your expectation, it is only through honest feedback...

usa
Reviewed 1 week ago

The rooms vary from small comfortable to large suites, from rooms in the modern wing to suites in the original building. Prices also vary accordingly. Service is excellent. Breakfast is served in the Cafe- an ample buffet with western and eastern offerings. The same cafe offers dinner- again a buffet. We preferred dinner in the Le Royal restaurant, which offers...

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Helpful?
1Thank gsrs
Management response:

Dear gsrs, We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to have the pleasure of...

Cambridge, United Kingdom
Reviewed 1 week ago

The room is moderately good but the shower dribbles and the bath water comes out with a green tinge. We tried the fine dining tonight and what a disappointment! The restaurant was nearly empty, the food indifferent and was cold by the time it arrived at our table because the air con was turned up so high (had to ask...

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Helpful?
Thank janny39
Management response:

Dear janny39, Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Twickenham, United Kingdom
Reviewed 1 week ago

This was the most extravagant expense I made during my trip! I found a great last minute deal on Agoda which made the price a lot more palatable! When would I ever get a change to stay at Raffles? So I treated myself. This place was very grand - almost every door was opened for you and staff were impeccable....

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Helpful?
1Thank Jules1676
Management response:

Dear Jules1676, We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Hong Kong, China
Reviewed 2 weeks ago

it is easy to see why the hotel is well-regarded: impeccable service, beautiful property and quiet in a city that is know for its chaos...if you value time honored traditions in an updated classic colonial hotel, look no further... and then there is the elephant bar... loved it.

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Helpful?
Thank larryaleshire
Management response:

Dear larryaleshire, Thank you for taking the time to share your most recent experience at our property. We are delighted that you enjoyed the charm of our heritage address along with the Elephant Bar. I will share your comments regarding the impeccable service with our team as we strive to continuously improve the quality of our services. Thank you again...

Arlington, Virginia
Reviewed 2 weeks ago

After traveling 27 hours this was the perfect place to unwind and recover. The facility is excellent and you have use of a whirlpool and steam sauna spa as part of the room rate. The staff is super helpful and ready to assist with whatever you need. The rooms are spotless and they even bring an afternoon fruit snack. My...

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Helpful?
1Thank Karen H
Management response:

Dear Karen H, Thank you for taking the time to share your most recent experience at our property. I was pleased to read that you thoroughly enjoyed the facilities and the service provided by our team at the hotel. The entire team is looking forward to welcoming you back in the near future. From the Cultural Heart of Phnom Penh,...

Reviewed 2 weeks ago

Really enjoyed our stay here. Very friendly staff, superb breakfast buffet and loved the Elephant Bar. Pool area was quiet and enjoyable to use after a long day's activities. Room itself was pretty ordinary, hotel was at low occupancy and couldn't quite work out why we were given one of the less impressive rooms facing the road. Only slight letdown...

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Helpful?
Thank Matt C
Management response:

Dear Matt C, Thank you for the wonderful feedback regarding the friendly service provided by our team. We are happy that you enjoyed the atmosphere of this historic property along with our breakfast offering and the Elephant Bar. I have shared your feedback regarding the arrival experience with our Front Office team and used these examples to coach them as...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Disclosure: Here for a three day business trip and did not spend a lot of time at the hotel to enjoy all the facilities, however here are my thoughts. Strengths: Old world charm and Colonial chic styling. Staff are well trained and local so you get an authentic Khmer experience. Nice toiletries in the room including shaver and toothbrush. Room...

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Helpful?
Thank Dave C
Management response:

Dear Dave C, Thank you for choosing Raffles Hotel Le Royal during your visit to Phnom Penh. We are pleased that you enjoy the charm of our heritage address and the service provided by our team. It’s unfortunate that the condition of several facilities affected your stay. We appreciate your feedback and I have shared details with our Engineering team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A history of hospitality. The luxury of time. The secret charm of Cambodia. One of Asia's essential destination hotels, Raffles Phnom Penh has been the iconic resting place for the well travelled since 1929. Located in the heart of vibrant Phnom Penh, our hotel has been part of the history of the city and welcomes, as it has always done, a diverse clientele of entrepreneurs, writers, journalists, royalty and intrepid travellers from across the globe. Rooms and suites have been respectfully restored to reflect a distinguished blend of Khmer, Art Deco and French colonial architecture. Dining is an essential part of the Phnom Penh experience. In keeping with history and a sense of place, the elegant Le Royal Restaurant serves modern French cuisine and Royal Khmer cuisine with original recipes graciously gifted to Raffles from the Royal Palace. Almost as famous as the hotel itself, is the Elephant Bar where local residents and visitors alike gather over wine, whisky and cocktails. The Raffles Spa offers relaxation, rejuvenation and fitness through a considered mix of local and classic treatments, gym and spa pool. Complete your visit to Cambodia with a stay at our sister hotel Raffles Grand Hotel d'Angkor, a great hotel of the legendary Grand Tour of Indochina and virtually at the doorstep of the Angkor UNESCO World Heritage site. ... more   less 

Additional Information about Raffles Hotel Le Royal

Address: 92 Rukhak Vithei Daun Penh | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
Region: Cambodia > Phnom Penh
Price Range: £151 - £298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Hotel Le Royal 5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Raffles Hotel Phnom Penh
Hotel Style:
#5 Family Hotel in Phnom Penh
#6 Business Hotel in Phnom Penh
#6 Romantic Hotel in Phnom Penh
#10 Luxury Hotel in Phnom Penh
#12 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from Raffles Hotel Le Royal staff and other travellers.
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Questions? Get answers from Raffles Hotel Le Royal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are truly special”
 of 5 bubbles gsrs, 13 Feb 2017 | Read review
“Don't bother with this hotel!”
 of 5 bubbles janny39, 12 Feb 2017 | Read review
“we had a lovely room on the top floor of the south wing.. quiet and spacious.”
 of 5 bubbles larryaleshire, 6 Feb 2017 | Read review
“We adjusted to a room with 2 queen beds and they were more than willing to accomodate.”
 of 5 bubbles Khanneman2014, 5 Feb 2017 | Read review
“Room looking out to the pool with a balcony.”
 of 5 bubbles renelso, 3 Feb 2017 | Read review
5 of 5