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Golden River Palace Guesthouse

69 reviews
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Traveller (28)
Room & Suite (17)
Overview
  • Excellent23%
  • Very good42%
  • Average17%
  • Poor8%
  • Terrible10%
7 Dec 2017
“Really dirty be aware”
4 Aug 2015
“Friendly but Unhelpful Staff and Dirty Rooms”
Free Wifi
Air Conditioning
Airport Transportation
Concierge
Laundry Service
Self-Serve Laundry
2.5 Star Hotel
All hotel details
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Reviews (69)Write a Review
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21 - 25 of 56 reviews
Reviewed 16 August 2013

The staff and very friendly and accommodating, especially taking your luggage up the flights of stairs (yes stairs, so if you're staying above the first or second floor - prepare yourself for a leg workout). We received a free upgrade for the first few nights...More

Thank Kam S
Reviewed 28 July 2013

The staff are awesome. They are incredibly kind and helpful. They treated my son so very kindly. The hotel is in the "Riverside" area of Phnom Penh, so it was very convenient to sight see. However, while the price was reasonable, it wasn't great value....More

Thank chetsuabo
Reviewed 19 July 2013

After travelling in Vietnam for 4 weeks we had experienced a wide variety of hotels and didn't necessarily have the highest expectations regarding hotels. The golden river palace proved to be the worst hotel experience I have had for a long long time. The price...More

Thank Davey1233
Response from Goldenriverpala... G, Manager at Golden River Palace GuesthouseResponded 20 July 2013

Thanks for your review. Honestly, I have never ever met customers from Europe like you. You called me to book a room with two KING size beds with the price of 30. When you came, I offered you superior deluxe TRIPLE room(45$) with the same...More

Reviewed 19 July 2013

Pros - good location and friendly staff. Ok price Cons - room smelt of smoke. Room half tiled and then had a weird iron bar/prison type door. Bathroom and fridge in separate annex room. Carpeted floor. not that clean. Bathroom didn't appear to have been...More

Thank mini79
Reviewed 10 July 2013

Staff did their best with limited English, but wouldn't recommend using their laundry service as they use an external service and forgot to pick ours up on time, which meant we had to pack wet clothes at 7am on the morning we left. The room...More

Thank Mark D
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Details
Price range
US$13 - US$20 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$13 - US$20 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (28)
Room & Suite (17)
Questions & Answers
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Room Tips
"Look for a different hotel. Spend a few dollars more and you will be better off."
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"If you are on a budget I highly recommend the two-bed dorm."
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"I had room 201 and was very happy with it."
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"not on the ground floor."
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