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We have 14 great rooms, two with private balcony, and two on our beautiful rooftop. All our rooms feature: Mini Bar, Air Conditioning, In-room WiFi, 32" LCD TV, Kitchenette with fridge, Kettle Tea and coffee in room, Walk-in shower with hot water, Daily cleaning service, 24-hour...
All reviewsthe penthousetuk tukindependence monumentrooftop terracequiet alleykilling fieldstop floorwalking distancerestaurants and barshotel is locatedfantastic staywould definitely stay here againside streetwelcome drinkhotel staffthe general managerlocation is great
I originally wanted to stay at the One Up for only two nights when I travelled to Koh Rong Samloem - one night when flying into Phnom Penh and one when flying back out.
For the first night I received a free upgrade to the...More
The thing that stands out the most about one up are the friendly staff who are really helpful and always up for a chat. The front desk operates 24/7 and they were really great - printing documents for us and mailing postcards.
The room was...More
1 Thank tommymacaus
Response from Alex A, Owner at One Up - Banana HotelResponded 4 June 2018
Thank you very much for the wonderful review!
We’re all very happy everything worked out so well during your stay with us!
Warm regards from One Up Hotel Team
The rooms and service at this hotel are great. It's in a good location. Staff are very friendly and happy to help. The $4 breakfast is nice too. We enjoyed our stay and would definitely recommend this place.
Within walking distance to the waterfront, or a quick tuk tuk ride. Friendly owner, clean room, and cheap price. The hotel is tuck away in an alleyway that has a couple of really cool bars and restaurants. Five minutes walk to a well equipped gym...More
During our short stay, we were surprised to see the deducation of the staff to serve their customers. The room was nice and clean, a good value for money. When we had an issue with the local atm, the staff were swift to respond and...More
2 Thank Bragadesh R
Response from Heng S, Eigenaar at One Up - Banana HotelResponded 3 weeks ago
Thank you for your amazing review. We now wish for as many potential guests to read your review :-))
Indeed our staff is educated and very focussed to serve our guests the best service possible during their stay.
Safe travels onwards. We hope...More
Response from grandinio | Reviewed this property |
Hi. Not sUre if this question can be answered by trip adviser users. I think you should just contact the hotel and make the request. They are excellent on customer service so will no doubt accommodate you in the room of... More
Hi. Not sUre if this question can be answered by trip adviser users. I think you should just contact the hotel and make the request. They are excellent on customer service so will no doubt accommodate you in the room of your liking, with a window. I was not aware of any rooms without windows at the time of my stay and we had a small balcony.