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Astana Marriott Hotel

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Traveller (168)
Room & Suite (72)
Dining (15)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Astana Marriott Hotel's 271 guest rooms are stylish and thoughtfully designed, with clean lines and a soothing color palette. Guests can enjoy our Astana, Kazakhstan hotel's 5-star accommodations in spacious rooms and suites, and in our elegant public spaces, which include our chic Vista Sky Lounge Bar, cosy Lobby Bar with stunning views of the city, and comfortable all-day restaurant. Astana Marriott Hotel's design aims to create a luxurious international hotel standard, one that offers stylish and inviting spaces combined with a comfortable residential feel. Stay with us just minutes from Astana International Airport, Bayterek Tower and Khan Shatyr.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Airport transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
Hotel links
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Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
279Reviews
239Photos
2Q+A
37Room tips
Traveller rating
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Popular mentions
+7
I recently stayed at the Astana Marriott just after Christmas and through the New Year. I have to say hospitality was above and beyond set expectations. Immediately upon arriving there was staff rushing outside into the cold (-18C) to help my family and I with our luggage. We
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Response from Kuralay_Ongarova, General Manager at Astana Marriott Hotel
Responded 4 Feb 2019
Dear DipTraveler, Thank you very much for choosing the Astana Marriott and for sharing such detailed feedback with us and other travelers. We are very delighted to receive such warm words and appreciation of our team efforts and the Hotel itself. We are looking forward to welcome you back again soon for another brilliant stay. Kind regards, Kuralay Ongarova General Manager Astana Marriott
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Our 2-night stay was fabulous in this property, the Front desk was very polite and ready to help always, room size is very comfortable bathroom size and accessories are quite impressive. Breakfast nicely laid with the live cooking option, Sauna GYM and swimming pool is added
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Response from Kuralay_Ongarova, General Manager at Astana Marriott Hotel
Responded 3 Jan 2019
Dear Kaushikdiku, Thank you for taking the time to share with us your feedback on your recent stay in our hotel. I am extremely pleased to see your positive comments on the service provided by our staff. Again, on behalf of the hotel team, many thanks for taking the time to share your comments with us. We look forward to welcoming you back in the near future. With best regards, Kuralay Ongarova General Manager Astana Marriott
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Arriving at 7am, the front desk was most helpful in getting us settled; encouraged a great breakfast with hospitality that was truly exceptional; terrific room with view over looking the park area and good pool. Very comfortable in every way! Bravo to the team.
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Response from Kuralay_Ongarova, General Manager at Astana Marriott Hotel
Responded 3 Jan 2019
Dear Joseph310, Warm greetings from the Astana Marriott Hotel! Thank you for taking the time to share your feedback with us here on TripAdvisor. It is amazing to hear that you had a perfect experience in our hotel and that you enjoyed a helpful and friendly service! Our team is delighted to see that they made your visit to our hotel as a memorable experience. We look very much forward to welcoming you back soon to our hotel for another brilliant stay. Kind regards, Kuralay Ongarova General Manager
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Second time in Astana, first time in the Marriott. Last time, the Marriott was not on the list of approved hotels for the company. What a shame. The hotel is great, well maintained, including modern rooms and has great service. An excellent place to come back to.
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Response from Kuralay_Ongarova, General Manager at Astana Marriott Hotel
Responded 3 Jan 2019
Dear AncoM3, Warm greetings from the Astana Marriott Hotel! Thank you for choosing the Astana Marriott and for taking the time to share your detailed feedback with us here on TripAdvisor. I am delighted to learn that you appreciated your first visit to our hotel and your stay was comfortable. We are certainly looking forward to welcoming yo back again soon. Best regards, Kuralay Ongarova General Manager
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As other reviews stated, the service here is great. The staff is friendly, professional, and attentive. They were also nice enough to upgrade me to a suite based on my platinum status. Unfortunately, all of these positives aren't enough for me to choose this hotel again -- not
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Response from Kuralay_Ongarova, General Manager at Astana Marriott Hotel
Responded 29 Oct 2018
Dear Daniel, Thank you for having chosen our hotel during your recent visit to Astana. As much as I am happy to learn that you have enjoyed the brilliant service and upgrade, I am sorry to read that the room did not meet your expectations. Guest satisfaction is our key priority, please accept my apologies for any inconvenience you have experienced. I have since shared your comments with the Engineering department for corrective measures to be taken in the room. As for the design, the room you have stayed is connected with the Royal Suite and has similar interior as Royal Suite featuring rich wood accents and furnishings. I really hope that next time when you will travel to Astana you will consider to stay with us again. Please feel free to contact us prior to your arrival and we will personally look after your booking. With my most sincere regards, Kuralay Ongarova General Manager
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Hi to you It's a very friendly city and the people go out of there way to help foreigners . I would say on a scale of 1/10 for females it's an 8/10 for safety ,streets are well lite and most times police are on the streets . But like any big city just be aware of your surroundings Enjoy your visit Best Glenn
1 vote
Show all answers
"Opera View"
"Corner rooms are lovely"
"Please select higher floor rooms with the city view"
"Try to get a city view room"
"ask for a larger room if you belong to the reward program"
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PRICE RANGE
US$100 - US$167 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAkmola ProvinceAstana
NUMBER OF ROOMS
271
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