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Xaysomboun Boutique Hotel

Traveller (170)
Room & Suite (55)
Dining (17)

Overview

AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3.5 Star accommodation
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Rooms
3 Mar4 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (260)
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Traveller rating
118
48
20
17
6
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LanguageEnglish
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118
48
20
17
6
Show reviews that mention
All reviews top floor would stay here again swimming pool morning market breakfast buffet was excellent beautiful hotel small gym black stupa i highly recommend this hotel pho buffet style talat sao easy walking distance noodles stayed here for nights location is great luang prabang
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11 - 15 of 209 reviews
Reviewed 19 November 2018 via mobile

We chose this hotel as it had fairly good rating. Room - quite old and not extremely clean. Bed was hard but was ok for us. There was no kettle to make hot water though they provided tea and coffee. Breakfast - very disappointing. Small...More

Date of stay: November 2018
2  Thank soldi28
Response from Info X, The Management at Xaysomboun Boutique HotelResponded 22 November 2018

Dear Valued Guest, Special thanks for choosing our hotel for your stay in Vientiane. And thank you for your review on TripAdvisor page. We are so sorry to hear that you had faced some inconvenience issues during your stay with us. We have to apologize...More

Reviewed 19 November 2018 via mobile

We stayed here for 3 nights. We found the staff attentive & helpful. We urgently needed some information scanned &sent home & the reception staff were very helpful in regards to this issue. That is where the positives end. The hotel itself is generally a...More

Date of stay: November 2018
Thank Diane D
Response from Info X, The Management at Xaysomboun Boutique HotelResponded 22 November 2018

Dear Valued Guest, Thank you for choosing our hotel for your stay in Vientiane and thanks for your review on TripAdvisor page. We are so sorry for your inconveniences during your stay with us. We have to apologize you again and again. After reading your...More

Reviewed 16 November 2018 via mobile

I checked into Xaysomboun Boutique hotel after becoming ill on my trip up to Luang Prabang. I wanted to stay somewhere comfortable until I was feeling better. The front desk staff and manager were extremely helpful by checking on me and making sure I had...More

Date of stay: November 2018
1  Thank theoldonetwo
Response from Info X, The Management at Xaysomboun Boutique HotelResponded 22 November 2018

Dear Valued Guest, Thank you for your stay with us and thanks so much for your review on TripAdvisor page. We are happy that you had enjoyed your stay with us. Thank you heartily for your recommendation about Front Office Manager and his team and...More

Reviewed 26 October 2018

Awesome location. Wonderful staff. Very convenient, clean and spacey rooms. Nice breakfast. You just feel at home. Restaurant temporarily does not work except for breakfast but there are many good restaurant in the surroundings. Excellent value for your money. I would surely stay there in...More

Date of stay: October 2018
2  Thank OmerYalcinkaya
Response from Info X, The Management at Xaysomboun Boutique HotelResponded 26 October 2018

Dear Sir, Special thanks for this excellent review on TripAdvisor page and thanks heartily for your recent stay at our hotel. It was truly a pleasure to serve you. Thanks indeed for your all comments and we well recorded. All your comments make us for...More

Reviewed 8 October 2018 via mobile

We stayed for 2 nights. Very friendly staff, helped with everything from booking busses to having laundry cleaned! Very spacious room with the best shower we've had in Asia! Decent breakfast, much to choose from. Would book again.More

Date of stay: October 2018
2  Thank fluffypeaches
Response from Info X, The Management at Xaysomboun Boutique HotelResponded 10 October 2018

Dear Valued Guest, Special thanks for your stay with us and thank you for this positive review. We are happy that you had enjoyed your stay with us. After reading your review the management had shared to all staff members about your review and once...More

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About
Description
Xaysomboun Boutique Hotel is strategically located in the centre of the city and within a couple of minutes away from the Mekong River and just 20 minutes from the airport. The hotel is within walking distance from More the city centre and you can enjoy countless historical and cultural attractions that lay within easy reach. Vientiane is a burgeoning city where you can relax, unwind and explore. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
65
Price range
US$42 - US$58 (Based on Average Rates for a Standard Room)
Formerly known as
Xaysomboun Hotel
Location
Laos > Vientiane Prefecture > Vientiane
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
65
Price range
US$42 - US$58 (Based on Average Rates for a Standard Room)
Formerly known as
Xaysomboun Hotel
Location
Laos > Vientiane Prefecture > Vientiane

Photos

Traveller (170)
Room & Suite (55)
Dining (17)
Pool & Beach (8)
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Questions & Answers
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Xaysomboun
Dear Jane Xu Greeting From Xaysomboun Boutique Hotel! Thank you for your feedback. regarding to your reservation of 3 nights through online agent as Superior Double Bed, as well as Airport pick up service from QV306 at 13:45 hours .we have learnt that you checked in at 14:43 hours at the lobby smoothly without any problem, but once our receptionist asked for airport pick up confirmation you said: you did not book, even you sent us the full flight detail last 22nd of August and refused to pay for it. hotel has to absorb this fee to taxi driver and offered free upgrade to Deluxe room 408 which never had problem with air conditioning as well as safety box as you mentioned, construction was finished at 5pm everyday . then you went up to the room until you took all luggage and checked out with receptionist without telling us about the problem about air con or safety box at all. more importantly on the next day that you checked out there was a person looking for you. we do have our staffs including receptionist and engineering for 24 hours to give you assistance. in case you have a problem at least you should tell Hotel what the problem was? so that we could solve the problem or even upgrade to our VIP room and then you would like to check out earlier without any extra charge? before making a reservation through online and our website. all necessary information were clearly mentioned about room detail and hotel's cancellation policy. once you came to our Hotel and refused to stay we still keep that room for you until the date that you check out. Our Hotel is situated in the city center stands next to the road, but again your room 408 couldn't be effected due to it was on the back of Hotel's building. Would you mind to give us your contact number or address M'am? Look forward to hearing from you soon. Regards, Hotel Management
19 September 2017|
AnswerShow all 4 answers
Response from Denise687 | Reviewed this property |
Not me.
0
Votes

Room Tips

"all are quiet but maybe a higher up room is best"
csundseth
19 Jan 2019
Read review
"Superior room are perfect with a lovely view ."
Herve5662
19 Nov 2018
Read review
"All rooms may not have city view. If you want it you would better ask for it."
OmerYalcinkaya
26 Oct 2018
Read review
"I don't think there are any"
MiAuCa
27 Aug 2018
Read review
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