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Mercure Vientiane

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Mercure Vientiane
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456 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Melbourne, Australia
Reviewed 29 May 2013 via mobile

I stayed here while on a work trip. This hotel has all you'd expect from a Mercure. However, it's in an odd location, removed from most of the highlights of Vientiane and if it was my first trip there it really would've ruined it! There are lots of choices for hotels in Lao, I'd suggest you consider something closer to...

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Helpful?
Thank ChrisL75
Timbuktu, Mali
Reviewed 27 May 2013

Location: A couple of kilometers out of town, so a 20 minute walk. Rooms: In desperate need of an overhaul. Old TV's, basic furniture. Service: Good. Good manners, as is expected in that region. Pool: Cramped area next to the restaurant and from our room, it had a greasy shine, so we decided not to use it. Compared to some...

Review collected in partnership with Accorhotels.com
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Thank salkin
Shanghai
Reviewed 1 May 2013

This was my first time in Vientiene. On the advice of my colleague i moved up to a business club room as he advised that the standard rooms had some problems on his previous stays. The room was a little aged but i found it comfortable and acceptable. The hotel service was very good, they were very helpful to our...

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Thank davo_asia
Melbourne, Australia
Reviewed 29 April 2013

Room was ok, not to a standard i would have thought for a mecure hotel, could do witha makeover. Location a tad to far from centre of town for walking but tuk tuk readily available. Freindly and helpful staff.

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Thank Lois62
Bangkok
Reviewed 29 April 2013

For the price the rooms were a good size but as an earlier reviewer said, the rooms do feel a bit empty, and to me they also felt very basic. The staff tried hard but, surprisingly, for a major brand seemed unfamiliar with international guests and struggled a little. I would say save your money and go for somewhere slightly...

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Thank KirkbyBlue
Melbourne, Australia
Reviewed 14 April 2013

If you're a tourist in Vientiane, I'd try getting a hotel closer to the waterfront if you want to wander around. If you just want to lounge by the pool, that's a great area and is considerably nicer than the rooms themselves. They are large but empty e.g. one chair in a twin bed room. The passageways echo with the...

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Thank Ann T
Nice, France
Reviewed 11 April 2013

Hotel is okay, and the staff seem to be responsive and caring. Location is not convenient to downtown Vientiane, but tuc tucs are readily availabe just outside the hotel to take you wherever you want to go. Restaurant is quite good, and it served a very good buffet breakfast which was included in the room price. Unfortunately when the temperature...

Review collected in partnership with Accorhotels.com
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Thank GypsyBoy1
Watford, United Kingdom
Reviewed 8 April 2013

We spent one night here in a room at the back, which faced large trees full of very noisy ciccados!The hotel was very dated and smelt musty on arrival.The beds were very narrow and the breakfast was basic.glad we weren't staying any longer!

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Thank 892Janpat
Berlin, Germany
Reviewed 2 April 2013

in terms as for service for money it was the worst I ever experienced in the last 2 years of traveling. Overpriced. I have nothing against old furniture but when the content of 4 pillows from the last years is compressed it gets stuffed in one which is hard to sleep on...only one example of what the rooms are like....

Review collected in partnership with Accorhotels.com
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Thank Franz H
Singapore, Singapore
Reviewed 30 March 2013

Spacious and clean room, fluffy towels, disposable slippers provided on 2nd night. Breakfast spread include fruit and dessert station, soup noodles, porridge, bacon, potatoes, fried noodles, 3 types of juices, cereal, etc. There are more than 60 channels on the box TV including AXN, Star, KBS, BBC, CNA, True Vision, CNBC, History, NatGeo, Australian, Russian, Korean, etc. 10min drive to...

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Helpful?
Thank Tammy L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Vientiane is a 4 star hotel located close to both the centre of Vientiane and the airport. As the ideal location for business trips and holidays, the hotel offers a range of conference and leisure facilities. Featuring 172 rooms, the hotel also boasts an executive floor. Relax with a drink while listening to music in one of our three bars, or enjoy a meal in our restaurant. We also offer a fitness centre, outdoor pool, sauna and tennis court. Parking is available for your convenience. ... more   less 

Additional Information about Mercure Vientiane

Address: Unit 10 Samsenthai Road | PO Box 585, Vientiane 8562, Laos
Region: Laos > Vientiane Province > Vientiane
Price Range: £39 - £65 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Vientiane 4*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Priceline, Agoda, Hotels.com and HotelQuickly so you can book your Mercure Vientiane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Vientiane Hotel Vientiane
Hotel Accor Vientiane
Novotel Vientiane
Vientiane Novotel
Hotel Style:
#9 Luxury Hotel in Vientiane
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Questions & Answers

Questions? Get answers from Mercure Vientiane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I've stayed in rooms all over the hotel, they were all the same. Sometimes the guests are just noisy.”
 of 5 bubbles 761appleb, 14 Dec 2016 | Read review
“avoid rooms over the street.”
 of 5 bubbles 813fredericd, 25 Nov 2016 | Read review
“If you are a light sleeper avoid the rooms facing the main road”
 of 5 bubbles BlancaParis, 11 May 2016 | Read review
“all seem good as a quiet location”
 of 5 bubbles juliebarrett1964, 26 Mar 2016 | Read review
“Get a pool side room , all others are Ok too”
 of 5 bubbles Billtell, 26 Feb 2016 | Read review
5 of 5