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New West Hotel

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46 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Hotel staff was helpful, good english and prompt room service. Rooms are available to get iron and iron board, it was very helpful and charily for travelers. Breakfast and other foods are delicious, restaurant is feeling soft and warm.

Thank ashley361
Helsinki, Finland
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 August 2016

+ Room was spacious + English speaking staff + Bed was comfortable - We had a room with a separate living area so it should have included air-conditioning but there wasn't any. Then I noticed from my booking.com reservation that there should've been at least a fan in the room, but surprise surprise... there wasn't any so I went to... More 

Thank tee s

Travellers are raving about these Ulaanbaatar hotels

Boston, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2016

The New West Hotel was a good experience for the price and location. It is about a 5 min taxi ride or 45 min walk from the center of the city (Chingghis Khan Square) along a street that has an active nightlife, friendly bars, and local restaurants. It is also about 15-20 minutes walking to/from the Ulaanbaatar Railway Station. There... More 

Thank Emily T
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 July 2016 via mobile

The hotel is very nice and the rooms are generous and cozy. The food in the restaurant is good and also the included breakfast. The staff is giving a great effort, but many things are not organized well, e.g. you don't get any food in the restaurant at 8pm although the opening hours are until 10pm, breakfast should be from... More 

Thank Aggeler S
1 review
Reviewed 9 July 2016

Saraa, the Executive Director, came down and welcomed us when we arrived. She speaks excellent English and expressed how much they value Booking.com guests at their hotel; in fact, we were upgraded to a beautiful deluxe room to show their appreciation. Mogi and the rest of the front desk staff were very helpful. The quality of service (including the presentation... More 

Thank TSJ-Mexico
Level Contributor
11 reviews
Reviewed 2 July 2016 via mobile

Average. Staff are nice and friendly. Rooms are comfortable. Location a little bit too far from the main CBD. Rooms are cleaned everyday. A bit of noise coming from the Karaoke Club downstairs. Road outside abit ackward driving in.

Thank Brian S
Moscow, Russia
Level Contributor
405 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 28 February 2016 via mobile

Not a bad hotel for business. Big rooms, equipped with all the necessary stuff, restaurant is quite OK too. The staff is friendly and polite. All in all the hotel and its amenities are a little bit shabby though and the soundproofing is not too good either. The place is rather far away from the central square too and the... More 

Thank amk2f
Roermond, The Netherlands
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 October 2015

I stayed here from 28-11 till 4-12-2014. A well oreinted place, not far from all what is happening in Ulaanbatar. Whatever that may be:)) Friendly and helpful staff. Rooms are simple but good for a week stay there. I hade really nothing to complaint, also good wi-fi. The breakfast was avreage, the dinner better than average. Payment was done easily... More 

Thank frans1954
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 October 2015

We stayed at New West for five nights and during that time we ate in the adjoining 'Sprout Restaurant' at least once a day as the food was simply delicious. The staff at the hotel were friendly and helpful, everything we asked for was done quickly, efficiently and always with a smile. I would recommend this hotel as it is... More 

1 Thank donna3232
Nelson, New Zealand
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 June 2015

This hotel is a little way from the city centre (too far to walk) but it makes up for this in other ways. The staff look after you so well and are always trying to please. Our room was comfortable, quiet and clean. There is a restaurant that has a good chef who cooks you a nice breakfast. We had... More 

Thank WendyB170

33 photos of this hotel

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Hotel & Grounds (3)
Business Centre/Function Rooms (3)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
Things to do
  • Restaurant
  • Golf course
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The New West Hotel is the most convenient to both business and travel trips. It is located 4 kilometers away from city center Sukhbaatar Square, and near to the airport and railway. We offer 24 comfortable rooms, all of which have a mini-bar, LCD TV, high-speed internet access and have the capacity to host 40-45 guests at the same time. New West Restaurant serves European and Mongolian cuisine and breakfast daily. Some of the hotels amenities include, a business center, 24-hour front desk, laundry facility, snooker billiard, screen golf, 5 VIP rooms of karaoke and parking lot. The hotel offers complimentary wireless internet access located throughout the building. ... more   less 

Additional Information about New West Hotel

Address: Bayangol district, 10th Horoolol, New West Hotel and Restaurant, Peace Ave,, Ulaanbaatar 976, Mongolia
Region: Mongolia > Ulaanbaatar
Price Range: £33 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New West Hotel 3.5*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#4 Business Hotel in Ulaanbaatar
#7 Spa Hotel in Ulaanbaatar
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Questions & Answers

Here's what travellers have asked, with answers from New West Hotel staff and other travellers.
1 question
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Questions? Get answers from New West Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are more quieter, the north side is also good, window view is looking city main road view, it is also good!”
  • Room window view
 of 5 bubbles ashley361, 15 Nov 2016 | Read review
“Street facing rooms could get loud at night. For a guaranteed quiet night, get a room facing away from the main street.”
 of 5 bubbles emturn, 14 Aug 2016 | Read review
“Our room on the 3rd floor was quiet.”
 of 5 bubbles WendyB170, 10 Jun 2015 | Read review
“Get a room on upper floor away from the busy road.”
 of 5 bubbles rick_ncg, 29 Aug 2014 | Read review
“Be ready to be surprised and enjoy the differences.”
 of 5 bubbles 536charlenel, 6 Jan 2014 | Read review
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